Bought and returned socks and articles to the store. They gave me a note with some credit to use, NO RETURN OF THE MONEY, EVEN THOUGH THE ARTICLES WERE UNUSED AND UNPACKED. The note to use the... See more
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See what reviewers are saying
Helpful staff when I asked questions and check out was easy. Variety of items was good. One thing can improve better is organization by staff ... less talking to each other and more cleaning up.... See more
After receiving confirmation of my purchase, Sportmaster cancelled my order claiming the price was a mistake on the website. The price was 70% off, not an unlikely price reduction on black friday. Hav... See more
Good morning! The quality of the things that we bought yesterday is excellent! The service is great!!! I advise everyone to visit the store) you will be satisfied!
Company details
Written by the company
Hos SPORTMASTER arbejder vi altid på at forbedre og videreudvikle sortimentet, servicen og rådgivningen. Vi vil være det naturlige valg, når den sports- og motionsaktive del af befolkningen har behov for køb af sportsudstyr og beklædning. I SPORTMASTER kæden sætter vi kundens behov i fokus og derfor stor ære i, at vi giver en optimal rådgivning, så udstyret bliver rigtigt - og kunderne tilfredse.
Contact info
Baltorpbakken 5-7, 2750, Ballerup, Denmark
- 89 87 36 36
- kundeservice@sportmaster.dk
- sportmaster.dk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Good service
Good service. They are very helpful if you have to return something. They have great prices.
Good morning
Good morning!
The quality of the things that we bought yesterday is excellent! The service is great!!! I advise everyone to visit the store) you will be satisfied!
Affordable prices on quality shoes
Affordable prices on quality shoes. Super fast delivery service.
Very satisfied
Prompt dispatch and fast delivery. The quality of the product exceeded my expectations (thus pictures on the website are not very eloquent)
Wont sell at advertised price
After receiving confirmation of my purchase, Sportmaster cancelled my order claiming the price was a mistake on the website. The price was 70% off, not an unlikely price reduction on black friday. Have yet to receive an answer to my claim, that i should recieve my goods at the at the time advertised price. Will update this review if there is any development.
I am very happy and satisfied with…
I am very happy and satisfied with service and products,
Disappointed by the Black Friday false offers
Disappointed by the Black Friday false offers cancelled later on the same day 24th of November. SportMaster You make mistake, you pay the price of your own errors, not for the customer. What is going on..
Black Friday Disaster
Never again.
You announce that Black Friday Deals are for up to 70% off the price. I placed a few orders for what it seems to be a great deal. You sent order number, all good. Later, I received an email, that some of the items were "udsolgt". I still see them available. Money is reserved and I cannot use the amount. A few hours later you send an email saying "all your orders are cancelled because we had a system fail and price was lower than we wanted". So you lied to me 3 times today and "hope for understanding". Lets see what Forbrugsombudsmanden will have to say in this.
store besparelser til halv pris &…
store besparelser til halv pris & hurtig forsendelse
Tak for god servis
Super god service
Problematic ordering service for items not available at the store
Had a bad experience with Sportmaster Lyngby.
Just tried a running shoe and then my size was not available at the store. They encouraged me to order online by them to receive the shoe in a couple of days at store.
After one week and one in person follow up there is no news about the shoe in spite of payment done at the time of order!

Reply from SPORTMASTER
Fin service.
Unfortunately I am mad on my last…
First time need to make complaint. Unfortunately I am mad on my last order. Got two left shoes.

Reply from SPORTMASTER
Worst web experience ever
Worst web experience ever , takes forever to navigate, half of the items are not available on an online sale, even if they are advertise as online . I gave up halfway through my purchase, as the site stoped working for a few times.

Reply from SPORTMASTER
Good quality running shoes at…
Good quality running shoes at affordable rates. The staff was very helpful and helped me pick out what I wanted.
Very helpful staff
Very helpful staff. Good initiative to check stock for “out-of-season” items.
your site is a bit slow and sometimes…
your site is a bit slow and sometimes loads quite slowly. as a whole I am satisfied with the purchases made
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