SPOKE Reviews 

4,239
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, comfortable materials, and the incredibly wide range of available sizes that make finding the right clothing fit very easy and reliable. Consumers also deeply appreciate the fast delivery service, smooth ordering process, and the remarkably helpful support team that quickly resolves any concerns. However, some customers also noted frustrating issues with inconsistent sizing across different trouser models and occasional delivery delays affecting parcels. A few people additionally mentioned that certain clothing fabrics felt unexpectedly disappointing, or that items occasionally required exchanges due to minor fit variations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent fit, wide range of... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the excellent materials,... See more

Service

Reviewers express great satisfaction with the service, consistently praising the fast turnaround,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting swift shipping times and... See more

Order

Reviewers highlight positive satisfaction with the online ordering process, noting that everything is easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Spoke - good quality, great fits and great customer service. Getting the right size is a little trial and error, so had to order multiples to find the right one. Note and advice to future purcha... See more

Company replied

Rated 5 out of 5 stars

Only company that I know that offers all intermediate sizes to help get the correct fit. I am 31 inch waist so 30 inch can feel tight and 32 inch can feel a bit loose. Thank you for the intermediate s... See more

Company replied

Rated 5 out of 5 stars

I am a long time customer of Spoke London brand but never thought they would be any good in underwear stuff until I used the latest model of their trunks. I could not be happier both in terms of c... See more

Company replied

Rated 5 out of 5 stars

I’m 79cm, moderately athletic. Finding quality trousers that fit (and look good) was almost impossible. Now, my wardrobe is full of Spoke: sharps and enduros, heroes, bulletproofs, linen nomads, and m... See more

Company replied



Company details

  1. Men's Clothing Store
  2. also in
  3. Clothing Store

Written by the company

Better fitting, better looking men's clothes, sold exclusively online. We finish to order in more sizes, for a flawless fit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(4,239)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect fit

Perfect fit, great design & attention to detail

17 January 2026
SPOKE logo

Reply from SPOKE

This is music to our ears, thanks Mark! - Ellie

Rated 5 out of 5 stars

Almost perfect

Introduction:
I first discovered Spoke a few weeks ago when I was looking for high quality chinos for some trips abroad. Spoke caught my eye because of the range of sizes they offer and their 200 day free returns policy.

Ordering:
My first order was two pairs of their heroes in khaki and walnut which I placed on Wednesday 25/2/26 at 8:00 and they arrived on Monday 2/3/26, which looks like 4 business days but is actually 3 because of how late I ordered in the day. My second order was placed on the same day the first arrived, and I’ll get to that.

When the first order came the presentation was very nice. The invoice features a personal greeting thanking you for your order. However, when I put the chinos on they were too short and baggy. But I remembered the free returns and decided to use this experience to make a more informed decision, using the leg length from my favourite pair of jeans.

Alterations and review:
For my second order I bought one pair of the same heroes in walnut, this time in the A build, 2 inches longer and tapered, and the black pique polo in XS, slim, regular.

These pieces fit me almost perfectly! Put plainly, my reaction when I looked in the mirror was “Goddayum!”. I’m quite a lanky man at 5’7” and 8 stone but these complimented my figure flawlessly! If I got another one, however, I would order the shirt in a short configuration. Simply because it reaches the undercarriage of my trousers on the regular. I usually took my polos in anyway.

Improvements:
I’d like to see the heroes and other trousers in a 27” waist size as they still fall a bit if I move a lot without a belt. I also noticed the button sometimes ends up undone due to the waistband clumping from the belt. I understand, though, that I’m a big outlier in that regard.

And with the pique polo the armpits pull a bit like a webbing when I lift my arms. Maybe if they were cut deeper into the armpit that wouldn’t happen. But I’m not a designer so I’m not sure.

It’s important to understand these are quite trivial problems and the fact that I’ve gotten far enough to talk about them without writing the clothes off is a testament to their quality and fit compared to all the others I’ve tried.

Conclusion:
Spoke is a premium brand offering a wide range of men’s trousers, jumpers and shirts at a quality that justifies the price. They feel like they’ll last a while, they have a sizing selection system which guarantees you’ll get an almost custom fit if you have patience, and their shipping is quite fast.

If you can afford Spoke I couldn’t recommend them more!

6 March 2026
Unprompted review
SPOKE logo

Reply from SPOKE

Hi Hugh, thanks so much for your review. We're thrilled to hear that you've had a good experience shopping with us, and that the quality of our clothing have hit the mark. We'll also pass your feedback on to the wider team - we're always looking for ways to further improve our products and range so we really appreciate you sharing your thoughts. We hope that you enjoy wearing your SPOKEs but if there is anything else we can help with at all, just pop us a line! Frohar

Rated 5 out of 5 stars

First class

The quality of the clothes and the customer service are first class.

15 January 2026
SPOKE logo

Reply from SPOKE

We really love to hear this Gareth, thanks for your lovely review! - Ellie

Rated 5 out of 5 stars

Great fit & service

The title says everything, love the quality & fit of these chords backed up by brilliant efficient service

28 February 2026
SPOKE logo

Reply from SPOKE

Thanks for the kind words, Paul!

Rated 5 out of 5 stars

Are you tall? Please read!

I’m 79cm, moderately athletic. Finding quality trousers that fit (and look good) was almost impossible. Now, my wardrobe is full of Spoke: sharps and enduros, heroes, bulletproofs, linen nomads, and my personal favorite: drawstring Fridays (Spoke team: can I beg you to bring them back? I need more colors). The best part is that they are durable, so my collection just keeps growing. Not a single criticism over many orders. Thank you for consistently delivering the best trousers on the market.

10 January 2026
SPOKE logo

Reply from SPOKE

Thanks for your smashing review, Joseph - this is all great to hear!

Rated 1 out of 5 stars

I've purchased several 9 to fives…

I've purchased several 9 to fives before at the exact same size and width. The last batch that arrived in January are noticeably baggier and wider - even if the measurements are the same as before. The fabric is also different and thicker than it was before just a few months ago. Disappointed with the decline in quality and will look for another trouser maker.

31 January 2026
Unprompted review
SPOKE logo

Reply from SPOKE

Thanks for your review though we're really sorry you've had some trouble with your recent order. That doesn't sound right and we'd love to take a closer look into this for you. Please just pop us an email at hello@spoke-london.com and we'll take it from there.

Rated 5 out of 5 stars

Three pairs in and still impressed

I'm now on my third pair of Fives and I can't see that changing any time soon. Unlike some of the big jeans brands, these fit perfectly every time — no guesswork, no disappointment. The fabric is soft, the cut is spot on, and they're genuinely the most comfortable trousers I own.

The customer service is excellent too, shipping is quick, and the packaging is a nice touch — it's the kind of detail that shows someone actually cares.

My only request would be a few more colour options — and please bring back the black. I bought a pair previously and they were great. More of that, please!

26 February 2026
Unprompted review
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Reply from SPOKE

Thanks for your review - we're thrilled to hear you've found your perfect fit with us and we can't wait to see you shop with us again soon. We're always looking for ways to further expand our range so we'll let our Production Team know you'd like to see the Fives in some more colours! Frohar

Rated 5 out of 5 stars

My First Choice

Spoke - a tried and trusted brand with sizes that fit and quality I can rely on. Always my "Go To" choice.

20 February 2026
SPOKE logo

Reply from SPOKE

Thanks for your review!

Rated 5 out of 5 stars

Just purchased the japanese selvedge…

Just purchased the japanese selvedge jeans ,and they fit brilliantly and are so comfortable as well as looking fantastic. Great ordering process and was delivered within 48 hours .

25 February 2026
Unprompted review
SPOKE logo

Reply from SPOKE

We're thrilled to hear they're a perfect match, Hiten! Thanks for the review - Sinead

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