I got a gorgeous dress yesterday for a wedding. What a fantastic shop so much choice so many beautiful dresses. The girls are so lovely and helpful. 5 star experience.
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Ordered a beautiful pair of boots that had been recommended by Rachael on her stories as being generous on the calfs. Unreal boot that I can wear with skirts that fit perfectly. Ordered online and col... See more
Purchased item in sale online, waited a week & hadn’t received so contacted store. Item out of stock, we can’t fulfill your order so we will refund you, yet item still instock online. Made them aware... See more
Wrong trouser delivered. After a couple of emails, managed to get a response from the owners who were very helpful/responsive and arranged a return with postage cost refunded. Hopefully will have bett... See more
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Company details
Written by the company
Spoilt Belle Boutique is a ladies fashion and accessories store selling well known brands and trusted brands sourced worldwide.
Contact info
21 broad street, BT456EB, Derry, United Kingdom
- 02879300775
- hello@spoiltbelle.co.uk
- spoiltbelle.co.uk
Replied to 25% of negative reviews
Typically replies within 1 week
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I got a gorgeous dress yesterday for a…
I got a gorgeous dress yesterday for a wedding. What a fantastic shop so much choice so many beautiful dresses. The girls are so lovely and helpful. 5 star experience.
Waited far too long for my delivery 11…
Waited far too long for my delivery 11 days to receive my order. Order confirmation says 5-7 days.
Disappointed sale shop
Purchased item in sale online, waited a week & hadn’t received so contacted store. Item out of stock, we can’t fulfill your order so we will refund you, yet item still instock online. Made them aware that it was still available online & the reply was oh it’s just been purchased by someone in store. This isn’t first time this has happened with purchasing online on spoilt belle.
My order was never shipped
I am very dissatisfied... I placed an order on June 20th — it's for a Guess skirt. Since that date, my order has been pending pickup by the delivery service. I do have a tracking number, but apparently the package never left the warehouse. I requested a refund, but I haven’t received any update...
Love Spoilt Belle boutique and have…
Love Spoilt Belle boutique and have bought a few things from it. Recently ordered a dress online but unfortunately had to return it ( too big). Was shocked to find the return shipping fee was £8.71. I live in the UK.
Has really put me off buying from SBB again. So for a dress that i dont have, im only receiving 2/3 of a refund ( initial shipping fee of £5 and return shipping fee £8.71)

Reply from Spoilt Belle Boutique
When i received the package it was
When i received the package it was
Open and the box was damaged I emailed to see what way I could return the package no answer tried ringing and goes straight to voicemail which I left two and still
No reply bad customer service

Reply from Spoilt Belle Boutique
Beautiful Guess bag
Beautiful Guess bag, exactly what i was looking for. Ordered it to take as airplane bag but sadly delivery did take longer than i thought it would. Ordered on Sunday didnt arrive until Friday.
Quick Turnaround
Placed an online order and was ready to collect the next morning, very quick turn around.
Love my purchase.!

Reply from Spoilt Belle Boutique
10/10
The staff in this boutique shop are incredible! So helpful and friendly, and the selection of clothes and accessories is incredible.

Reply from Spoilt Belle Boutique
Wrong delivery
Wrong trouser delivered. After a couple of emails, managed to get a response from the owners who were very helpful/responsive and arranged a return with postage cost refunded. Hopefully will have better luck next time!

Reply from Spoilt Belle Boutique
I love spoilt belle and have been a…
I love spoilt belle and have been a regular customer for over 6 years.
I also follow their stories and Rachel’s instagram always good humour along with seeing lovely clothes

Reply from Spoilt Belle Boutique
Package arrived on time
Package arrived on time, I waited in for the delivery in hindsight was a good idea, as the delivery driver left the package on the front door step, for all to see when passing by.

Reply from Spoilt Belle Boutique
Very good service fast dispatch time…
Very good service fast dispatch time and very helpful online
Star buy
Ordering my purchase was easy and I collected in store which was quick and greeted with a smile, I love watching online videos and seeing the style in store, guess is my favourite brand 😊I will be ordering again very happy x
My order was made and my parcel arrived…
My order was made and my parcel arrived at my request on the date I requested. It was on time and I’m happy with the service from the start to delivery.
I availed of SBB fantastic 20% off…
I availed of SBB fantastic 20% off weekend and treated myself to a new Guess handbag 🙈. Stunning bag, amazing price and very prompt dispatch/delivery!
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