Splendiday Reviews 454

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving their orders or experiencing significant delays in delivery, with some waiting months for items that never arrived. There were also frequent complaints about products not matching their advertised descriptions, with items being of poor quality, incorrect, or not performing as expected. Furthermore, many users expressed frustration over the lack of communication from the company, noting that their emails and inquiries often went unanswered. Conversely, a small portion of people felt satisfied with their purchases, finding some products to be of good quality and performing as described. Some also noted reasonable delivery times and positive experiences with specific items, indicating that not all orders resulted in negative outcomes.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with many expressing disappointment... See more

Order

Users describe ambiguous interactions with order, with many reporting issues such as not receiving their... See more

Quality

People report ambiguous experiences with quality, with many expressing significant disappointment. Reviewers... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting significant... See more

Response time

Customers consistently note negative experiences with response times, with many reporting that they never... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have not gotten the product yet but this does give me one chance to ranch or complain. I have seen advertising for this peeler for a long time now. but it has taken a long time now before you finall... See more

Company replied

Rated 3 out of 5 stars

spddpage-1947960 Update: I am updating my initial review as the seller got back to me regarding the nail grinder: “Dear customer, I’m very sorry to see that your recent experience led... See more

Company replied

Rated 3 out of 5 stars

My purchase was intended for an upcoming cruise. I ordered it at least a month before the trip, not realizing it was coming from overseas. The website led me to believe it would arrive within 2-3 wee... See more

Company replied



Contact info

2.7

Poor

TrustScore 2.5 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I didn’t recieve my order that I was…

I didn’t recieve my order that I was told was delivered.

14 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

SORRY COMPANY

I NEVER received the item, NEVER received an update on the item, NEVER received any correspondence from the company when I requested proof of delivery. I give this company a 0 out of 10.

16 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

Thank you yes I got my order

Thank you yes I got my order. They are really good peelers.

15 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

It was for my great-nephew’s 4th…

It was for my great-nephew’s 4th Birthday and he LOVED it a lot he was going to use it for is nap. I was very pleased with the product I purchased thanks

15 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

My nephew loved the gift

My nephew received the gift yesterday. He LOVES it. His dad says that he has never seen Henry so excited to take a bath. Thank you.

15 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

Finally recieved yesterday afternoon

Finally recieved yesterday afternoon. Took entirely to log to receive. Disappointed in the size of the toys compared to the advertising

14 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

The worst scam ever

The worst scam ever. Did not perform as advertised Did not foam in water and the toy inside was so small. I could hardly see it I want a refund
I heard from this company immediately, they apologized for the poor performance of their product. To make it right, I was given a complete refund

8 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I have been waiting for my order since…

I have been waiting for my order since March 16th it was supposed to be an Easter gift for my Great Grandbabies, haven't seen or heard anything about it. I've try to contact them but no luck, if I can't get my order send my money!!!😡😡🤬😡

16 March 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 4 out of 5 stars

My hair is greying with silvery- white…

My hair is greying with silvery- white streaks but the hair piece has yellow-grey streaks so that it doesn't match my hair colors. I loved the feel and the style of the hair and it matched my friend's hair color so I gave it to her.

7 March 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Good experienc3

Got what i ordered. Works well. Quick delivery

8 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Update to: No reaction except charging my bank account

Update:
I changed it from 1 to 5 stars because they really tried hard to make it right. Already today I had the money refunded on my bank account. Thank you very much!

I ordered the peelers, but never received a confirmation but got charged on my account. This was on 3.25.26
Several emails to the customer service were never answered. If I click on the creditor on my account nothing opens.

Thanks for the fast reply here. I sent you a email with all the information I got.

7 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

The Electrolyzed Ion Kitchen Cleaner…

The Electrolyzed Ion Kitchen Cleaner Spray I brought was a waste of money. It does not work like it is advertised. I would really like a refund. It was very expensive for the 3 little bottles that work no better than your average spray.

24 March 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

No Response to inquiries

I have sent three messages to customer service checking on an order placed on March 16, 2026. Today is April 7, 2026. I also called on April. fourth 2026 and was told I would get a response by email within 12 hours. I called this morning, which is April. sixth 2026 I was told I would get a response regarding my order within 12 hours by an automated system. I have received no communication from them whatsoever.

6 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

I got Exatly what I wanted.

not a thing went wrong

4 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

The two sink filters looked like they…

The two sink filters looked like they would be the answer to hair in the drain. However to my disappointment they were about 1/4 inch too large to fit in the existing drain.

1 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I only ordered one not two

I only ordered one. Don’t send me two I didn’t order two.

4 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 4 out of 5 stars

Quick and accurate delivery.

Quick and accurate delivery.

3 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

This company is a scam

This company is a scam. The 100% cotton “3D Dinosaur Blanket” was nothing of the sort. It came as a cheap, thin, polyester blanket with bad printing. The ad also says it ships from the US. The tracking shows it actually shipped from China, was relabeled in Pennsylvania, and forwarded. DO NOT BUY FROM SPLENDIFLY!

2 April 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry that this caused confusion.
While we operate internationally, we are committed to providing reliable products and support to all customers.
Our team is here to assist with any order-related concerns and ensure a fair resolution.
Customer Service Team

Rated 5 out of 5 stars

Great service and support

The service that I received was unsurpassed !
I chose to buy a product that I thought it may have done the job that that I needed.. but whilst this did not work... that never stopped the people at Splendiday to help me. I highly recommend them for the fantastic service that they provided.

26 March 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Good service all the way around!

Always the package arrives in excellence condition. Also at in a decent arrival time.

28 March 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

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