We normally do business direct with our rep, Michael Lentini, however our customer could not handle the large 10K min so I bought the parts on-line. We still needed full certs and especially a stateme... See more
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See what reviewers are saying
I needed to order some parts and they found them for me next day. Right away I placed an order, but I contacted a Windsor location and parts were coming from Ohio. It was on Thursday. Despite the pay... See more
I was having a hard time finding spring washers to replace what was missing from a precision tool but I needed to purchase them small enough for my application. Spirol had the perfect match. They are... See more
Parts were delivered exactly as ordered in a timely manner. E-mail following the order noted in house contacts for follow-up as well as tracking information when shipped.
Company details
Written by the company
SPIROL is a technical resource that provides high quality components that improve the quality of your assembly, extend the life of your products and reduce your manufacturing costs. We are the leading global manufacturer of engineered fasteners, installation machines, and parts feeding equipment producing over two billion components annually. In addition to high quality products, SPIROL has Application Engineers throughout the world to assist you in your designs, supported by state-of-the-art manufacturing centres and global stocking facilities to simplify the logistics of delivering your product. Visit www.spirol.com for more information!
Contact info
Unit 17, Princewood Road, NN17 4ET, Corby, United Kingdom
- 01536 444 800
- info-uk@spirol.com
- spirol.com
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I had a very good shopping experience
I had a very good shopping experience. very reliable, serious and formal. The product covers what is requested 100%
They were very helpful
It’s not just a buying experience is…
It’s not just a buying experience is talking to experts and they make sure what you get is what you need.
Great part specs and details.
Easy search to find the correct size roll pins. Shipped fairly quickly and can't argue with the pricing.
Web site was easy to navigate
Web site was easy to navigate, tech help was knowledgeable. Order processing and shipping was adequate but could have been faster for an in stock item.
EASY ORDERING ,ALL PAPER WORK AND…
EASY ORDERING ,ALL PAPER WORK AND CERTIFICATES INCLUDED WITH THE SHIPMENT
Thank you for a great job!
Parts were packaged well and shipped in…
Parts were packaged well and shipped in a timely manner.
Best customer service I have seen in…
Best customer service I have seen in quite awhile. What I ordered was out of stock, but they pulled some from another branch and let me complete my assembly process in time to meet the ship dates.
Great service
Easy to order on website.
Arrived by carrier next day
Item good quality & what we ordered
Great delivery
Customer Service
We normally do business direct with our rep, Michael Lentini, however our customer could not handle the large 10K min so I bought the parts on-line. We still needed full certs and especially a statement of COO. I contacted Michael concerning the COO and even though we didn't order directly from him he still went above and beyond to get us what we needed. I also received a follow up from Tori yesterday to make sure we receive what we needed and if not she would take care of it. Excellent customer service all around and fast and easy check out and shipping.
We are paying for the logistics as well…
We are paying for the logistics as well but not getting invoice for the entire paid value, as this leads to issue with Bank and Indian RBI to match the foreign remittance. Also the freight cost is so abnormal for smaller weight of Roll pins we are buying. This is making the prices not competitive. Otherwise all good. Not able to contact any person in spirol
ORDERING
It was a little confusing, between sending a PO to the sales team and ordering through the website.
Order spiral spring pins in…
Order spiral spring pins in chrome-stainless steel.
Fast processing. Fast shipping to europe. Everything top! Thank you
Spirol have a great product but the…
Spirol have a great product but the delivery charges are exceptionally exorbitant. You should have a far superior shipping arrangement with your courier.
Excellent service and a fast delivery…
Excellent service and a fast delivery service even in the current climate.
Need a way to enter UPS Number
Website ordering form has no obvious way to include a UPS Collect number.
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