spinrio.com Reviews 58

TrustScore 1.5 out of 5

1.6

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Rated 3 out of 5 stars

Their games keep crashing. Eventually I gave up and cashed out. Couldn't get more than 2 or 3 spins on each game before getting crash messages. Bit annoying because they charge to deposit and withdraw... See more

Rated 1 out of 5 stars

Cashed out at 500 odd pounds loaded It a fair few times and have never been paid just sits pending , have uploaded documents as requested time and time again , scammers , don’t pay the winning and m... See more

Rated 1 out of 5 stars

I wish 0 stars was an option! Charged for making deposits or withdrawals. Game selection limited and those that do load always have bugs/malware so every so often it will crash out probably when a... See more

Rated 1 out of 5 stars

Made 3 deposits totalling £76, money left my bank account but hasn’t appeared in my casino account - the money has apparently gone missing. Complained about this and get the same response from live ch... See more

1.6

Bad

TrustScore 1.5 out of 5

58 reviews

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Rated 1 out of 5 stars

Absolute scam

Absolute scam, you do not get your welcome bonus. Their chat doesn't work for you to even complain about it.

AVOID AT ALL COSTS

7 March 2023
Unprompted review
Rated 1 out of 5 stars

Steer Clear

DO not use this gaming service. Charge for all withdrawals (which are not instant and take 48 hours) and deposits and don't actually provide the welcome bonuses that they claim to provide. Their live chat feature does not work and the emails get no response so you can't even ask them to address this issue. AVOID AT ALL COSTS.

15 February 2023
Unprompted review
Rated 1 out of 5 stars

Boring

Well, that was an experience I don't think I will endure again. Apart from having a surcharge to deposit, the reels on every game I played lagged terribly, taking around 30 seconds per spin. Sometimes you get a gut feeling for gaming sites and this does not appeal at all

13 February 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT JOIN THIS SITE .

DO NOT JOIN THIS SITE .
Deposited and couldn’t believe my luck when I played through the wagering requirements and ended up cashing out £502. Which went to “Pending” on Christmas Eve.
I then check and payout has been declined on the grounds

“We are contacting you in regards to your pending cashout in your Spin Rio account.

We would like to inform you that your current pending cashout has been declined.

As stated in our bonus policy, Bets, placed on any game, which abuse the betting system will not be counted towards the wagering requirements.

We reserve the right to withhold any amount in excess of the player's original deposit from a player's withdrawal if the player placed bets equal to or greater than £4 or £0.50 per line or 15 percent of the bonus amount before the wagering requirements for that particular bonus have been met

Please note that the original deposit is available in your account. “

So this is how they treat someone for once being lucky ?

I don’t even understand the reason why it was declined.

My advice is stay away from this site

26 December 2022
Unprompted review
Rated 1 out of 5 stars

Finger crossed I have withdrawn some…

Finger crossed I have withdrawn some amount and waited more than 4 hours didn’t receive amount and talk with agent in live chat said take upto 48 hours shocking hope they will deposit my winning amount on time but withdraw process is really frustrating

27 December 2022
Unprompted review
Rated 1 out of 5 stars

Would strongly recommend not joining…

Would strongly recommend not joining this site just take your money and no wins,spent hundreds as won hundreds from other sites,absolute scam,I thought I would give it another go,absolutele theives

13 November 2022
Unprompted review
Rated 1 out of 5 stars

thieves doesn't deserve a star

It doesn't deserve a star. They deserve to go to jail!

I deposited BRL 300.00 and received another BRL 300.00 bonus, even without claiming any bonus. I have not entered any bonus codes, I have not claimed any bonuses. I made a simple deposit and after a few minutes this bonus appeared in my account. And I was already playing with my money, without any bonuses.

When I saw the bonus computed, it was linked to a rollover of more than BRL 11k.
I played until the FULL bonus rollover. Rollover done, I decided to withdraw R$ 7k.

Even though I was able to withdraw, I canceled the R$ 7k redemption and continued playing. So I decided to redeem R$ 8k. Days later I get a RIDICULOUS email talking about "abuse" in betting. Yes, you read that right: "ABUSE IN BETTING". A casino site says you abused betting. Long story short: SPIN RIO STOLE my earnings, kidnapping R$ 7,700.00 and "returning" R$ 300.00 to my account. LOL.

This bonus I DIDN'T ASK, DIDN'T CLAIM AND DIDN'T ENTER A CODE AT THE TIME TO MAKE THE DEPOSIT.

The site is a machine to STEAL money from customers. They are thieves, bandits, scum.

DON'T DONATE MONEY TO THESE SOB's.

1 September 2022
Unprompted review
Rated 2 out of 5 stars

2 stars only as all there sister sites…

2 stars only as all there sister sites like regent play , luckster , kings casino , mr play , all pay out in seconds and this site takes ages !
Always logs you off mid game and the live chat dont work ?
Alot to sort out here !
My advice good casino but lacking features as said above . Also no limit citys games , no thunderkicks and cant do bonus hunts with play and go as it just brings you back to the incomplete game .
Cheers

25 August 2022
Unprompted review
Rated 1 out of 5 stars

Made 3 deposits totalling £76

Made 3 deposits totalling £76, money left my bank account but hasn’t appeared in my casino account - the money has apparently gone missing. Complained about this and get the same response from live chat. It’s literally a problem that could be fixed in 5 minutes yet they’ve dragged it out over a full week. Ridiculous

18 August 2022
Unprompted review
Rated 1 out of 5 stars

£20 stolen and can't get to it

They have around £20 of mine. I am unable to login from anywhere to pay this 'access denied' - 5 emails, no response at all. Basically, my £20 has been stolen. I have won around £80 in the last few months but am really unimpressed with the theft of my own money

20 August 2022
Unprompted review
Rated 1 out of 5 stars

Worst ever

Worst ever, stay clear. Their live chat button doesn't even work! £200 deposited and not one win. Total scam!

14 August 2022
Unprompted review
Rated 1 out of 5 stars

This site doesn't even deserve 1 star

This site doesn't even deserve 1 star. Absolutely rigged big time. Triggered a bonus 3 times in sequence on fishing reel and not one single time did I get to collect a fish.

Live roulette on their site is a scam, 20 times black comes in and only two reds!! Stay well clear of this SCAMMING SITE, ABSOLUTELY A DISGRACE!!!!

18 July 2022
Unprompted review
Rated 1 out of 5 stars

I was given a link to follow for a…

I was given a link to follow for a bonus like there sister sites I pay deposit and then after be advised to sign out and in then to allow game play lost my money with no bonus to be told my account is not entitled. Why then allow the deposit via a bonus link with no information before hand I feel as a gambler to be manipulated as I’m vulnerable as a gambler and lied to

1 June 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely horrid site and a disgrace…

Absolutely horrid site and a disgrace to the other sites. Won £100 and they have refused to pay it out. Customer service completely ignoring me .should have read the reviews on them before playing as it looks like they are quite good at this

13 May 2022
Unprompted review
Rated 3 out of 5 stars

The website crashes quite a bit…

The website crashes quite a bit unfortunately but selection of games is good. Be warned though they charge you to deposit & withdraw your money which I think is really bad. They don't make this clear either when you sign up cos I never saw it written anywhere. Surprised they are allowed to do this if I'm honest. Won't be depositing again but least I got some money back.

22 April 2022
Unprompted review

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