Spindlebysisters Reviews 

340
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional product quality, beautiful craftsmanship, and the thoughtfully curated range of items available for purchase. Buyers also highlight the remarkably fast delivery and wonderful customer service, noting that orders always arrive securely packaged with lovely personal touches included. However, some people mentioned that popular items like traditional scarves can sometimes be sold out, requiring shoppers to wait patiently for a restock. Despite this minor availability drawback, people remain extremely satisfied with their gorgeous purchases, the smooth purchasing process, and the meaningful mission behind the brand.

What people talk about most

Product

People report high satisfaction with the product quality, describing items as stunning, authentic, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional craftsmanship of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping, secure... See more

Service

Customers had positive experiences with service, frequently highlighting friendly interactions and flawless... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, often noting that staff go above and beyond... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely adore this shop. Customer service is so exceptional - they are so devoted that they'll field so many questions via socials to find you the thing you most want. Always going above and beyo... See more

Rated 5 out of 5 stars

I wanted to buy these beautiful hand made green glass glasses from Spindle Sister earlier this, but they were sold out. I asked if they were going to get more and I was delighted when they remembered... See more

Company replied

Rated 5 out of 5 stars

Superb products, ethically sourced and beautifully presented; what's not to love about this amazing brand?! What I do love the most though is how thoughtfully curated their range of products is; it re... See more

Rated 5 out of 5 stars

Love Spindle by Sisters - they go over and beyond in terms of customer service. Have bought from them on multiple occasions and love the range they over, their ethics, and its a bonus that they are Mi... See more


Company details

  1. Home Goods Store

Written by the company

SPINDLE Champions of the slow living movement and lovers of 'Mother Nature', is a sustainable homewares brand producing natural, biodegradable, and sustainable pieces that are gentle to people and the planet. It is dedicated to supporting artisans dependent on traditional handicrafts from around the world. Modern patterns and motifs as well as vintage textiles used in their produced pieces subtly convey cultural heritage of the region they come from.


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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4.9

All reviews

(340)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very beautiful keffiyeh

I have been sent my very beautiful Keffiyeh. Been wearing it every day since. It looks exactly as it is on the picture and it keels thick and keeps me warm. Thank you also for the quick delivery.

8 September 2025
Rated 5 out of 5 stars

If you’re reading this now don’t…

If you’re reading this now don’t hesitate to search the wide ranging artisan goods on the website. I’ve bought many recently… superb quality handcrafted trays, bookmarks, Nablus soap, my lovely keffiyeh, Bethlehem cookbook and spices. You will be supporting many workers leading very difficult and stressful lives, plus helping to maintain
Palestinian heritage.
Lorna Seath

25 July 2025
Rated 5 out of 5 stars

Great!

Great item, lovely friendly people and make every effort with their store. Would recommend and gladly order again.

1 August 2025
Rated 5 out of 5 stars

lovely company

Easy to order and was kept up to date on where my order was. When the kufiya arrived I was overjoyed. It's beautiful. It was beautifully packaged too. Thank you so much.

31 July 2025
Rated 5 out of 5 stars

Helpful and friendly

I clicked on and paid for an item, but realized I ordered the wrong one. I asked if it could be changed, it was with no questions asked. Very quick delivery of a Palestinian made garment that can be quite hard to come by.

26 July 2025
Rated 5 out of 5 stars

Such a beautiful keffiyeh-so well made…

Such a beautiful keffiyeh-so well made that I wear with pride to support Palestine. All the products that I’ve bought from Spindle sisters are just so gorgeous-the glassware, ceramics, olive oil, soap & dates. Such a great website to buy gifts from -with great ideas & always wonderfully wrapped. Thank you- will definitely be shopping with you again -

26 July 2025
Rated 5 out of 5 stars

Beautifully crafted

Beautifully crafted, it’s the world of difference drinking tea from a handcrafted mug rather than mass produced, it’s good to find and support a business such as this , and I will be a returning customer, thank you for the work you do, the well wrapped items and fast service 💛

6 July 2025
Rated 5 out of 5 stars

What a lovely company. Free Palestine!

What a lovely company. So glad to have found them and found a way to support Palestinian business. The gifts made us weep with it being such a small thing to do buying from Palestinian producers in the hope that there will be something left following the Israeli genocide.

2 July 2025

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