While this casino was pretty normal, they have now begun to not paying out withdrawals. I have made a withdrawal 10 days ago and they still haven't paid me. Every day I speak with live support ass... See more
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See what reviewers are saying
They still don’t pay my withdrawal 23/8 this casino closed don’t answer email or WhatsApp vip … is the same company with spinsy I think they stop working all the balances they took it and they left t... See more
Acél, the customer advisor helped my case regarding a promotion offer. I am absolutely satisfied with his efforts made and his overall professionalism during our chat. He managed to sort out the issue... See more
Company replied
Casino does not pay out winnings, 20 thousand CZK not sent even after 5 working days, they added cashback from my deposit to the winnings of 273 thousand and then made it impossible to withdraw until... See more
Company replied
You should know
2.5
Poor
719 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
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Withdrawal time fix
Hello, I noticed a lot of people here having troubles with withdrawal but I found a very easy fix. Instead of withdrawing directly from spinanga, make a FunID account and put your money into the FunID wallet, from there on it's very easy to just put your account info in and withdraw your winnings from there. I submitted a withdrawal request yesterday and today my money is already on my account, of course it may vary by days but most certainly the withdrawal times won't be weeks.
21 May 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The spinanga.com team
Fast account set-up and verification
Getting started was super easy. My account was verified quickly and I was able to deposit and play within minutes.
20 May 2025
Unprompted review
Reply from Spinanga
Dear George,
Thank you very much for the review you have provided and for taking your time.
Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Spinanga Team
I gotta say I'm very satisfied with my…
I gotta say I'm very satisfied with my experience with the employee Martha,she was really kind and helpful till the end
15 May 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The spinanga.com team
Stay away !!
Stay away !!! This casino keeps ripping your deposits. I think they are changing the RTP of the games. Otherwise how you will explain 1k spins without any bonus ? 30-50 deadspins in a row.
I never had such a bad experience with online casino. Please chose another website if you must play.
14 May 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The spinanga.com team.
There is a technical issue with the…
Update they still haven't done anything to sort out the issues with their site and wrote a scripted response to my review
As stated I have contacted support on numerous occasions to just get given the same rubbish response
( your matter has been escalated to the relevant department )
There is a technical issue with the achievements bonus in their site I have contacted live support and email support over 15 times and they just keep saying they will look into it and nothing happens
Don't waste your time and money here guys plenty of other trustworthy casinos out there.
28 April 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The spinanga.com team.
OVER 4 DAYS WAITING FOR THEY FIX THEY…
OVER 4 DAYS WAITING FOR THEY FIX THEY PROBLEM WITH MASK THEY OWN ME OVER 50$ AND STILL NOTHING DONT PLAY ON THIS CASINO "!!
5 May 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The spinanga.com team.
Withdrawal
I withdrew about $100 about 8 months ago, after a couple of weeks i sent them a email where they said they would take care of it and issue me my money. After i asked for an update about my withdrawal a month after the previous mail, they ghosted me. DO NOT USE THIS WEBSITE.
30 August 2024
Unprompted review
Reply from Spinanga
Kjære Mats,
Vi takker for at du har tatt deg tid til å dele dine erfaringer. Vi beklager at du har hatt en mindre tilfredsstillende opplevelse og vil gjerne hjelpe deg videre. Vennligst ta kontakt med oss via live chat eller e-post, så skal vi gjøre vårt ytterste for å løse saken.
Med vennlig hilsen,
Spinanga Kundestøtte
The website is just a low level quality…
The website is just a low level quality and same you will receive regarding services. Spinanga spam with the bonus offer/promotions and at the end say that you will not receive refund so they do not respect their own rules.
4 May 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The spinanga.com team.
Reply from Spinanga
Αγαπητέ πελάτη,
Σας ευχαριστούμε πολύ για την αξιολόγηση και για τον χρόνο που διαθέσατε. Το Καζίνο μας εκτιμά πραγματικά τα σχόλιά σας και δεσμεύεται να παρέχει την καλύτερη δυνατή εμπειρία για τους πελάτες του καθημερινά!
Σας ευχαριστούμε, και καλή διασκέδαση στην ιστοσελίδα μας!
Η ομάδα του Spinanga
They will not pay out and when you try…
They will not pay out and when you try and talk to customer service they will not even talk to you or they will just delete your messages and never respond to you I was trying to cash out only 28 dollars they can't even cash that out they say it takes 3 days Iam on day 9 and they won't answer any of my messages total garbage don't wait your money or time they are the trashys casino I've ever dealt with I wouldn't even give them 1 star total garbage!!!!!
29 April 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The spinanga.com team.
The most delightful casino ever
The most delightful casino ever, with a pill that ends up being miserable to swallow. Playing Wheels Of Wishes. Then suddenly an error message pops up. You slither your way to Live support... for them to give you the same answer every time blaming it on your outdated website. This error only happened when I got the free spins bonus of the wheel?
Anyways after hassling for months same answer every time. Not a good casino
27 April 2024
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The spinanga.com team.
The games are so engaging
The games are so engaging, I lose track of time. Love the animations and themes.
25 April 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The spinanga.com team
Total garbage
Total garbage. They dont have license for gambling site. DO NOT DEPOSIT YOUR MONEY!!! They are just thieves. I lost there over 2000€ without any win. Their RTP must be set to minus digits.
23 April 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The spinanga.com team.
Clear steps to verify my account from Lily!
Lily gave me clear steps to verify my account. So helpful.
24 April 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The spinanga.com team
Super responsive platform!
Every click and action happens instantly. No frustrating delays.
23 April 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The spinanga.com team
Solid casino for me so far!💯
Games load fast, deposits are instant, and support is solid.💯
22 April 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The spinanga.com team
Easy to sign up and deposit
Easy to sign up and deposit. I like how smooth the entire process was.
21 April 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The spinanga.com team
Beautiful site design!
This is probably the cleanest-looking casino I’ve used. Simple, modern, and not overloaded with ads.
16 April 2025
Unprompted review
Reply from Spinanga
Dear Mr.Jaxson,
Thank you for your wonderful feedback! We're thrilled to hear that you appreciate the clean, modern design of the platform. We aim to create a simple and enjoyable experience for our users, and it's great to know that it's working for you.
Thanks again for your support — we’re glad to have you with us!
Best Regards
Team Spinanga
Quick response time
Reached out to customer service and got help within minutes. It made all the difference!
15 April 2025
Unprompted review
Reply from Spinanga
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The spinanga.com team
Great casino w/ professional people
My inquiry about payment options was handled smoothly and with professionalism.
10 April 2025
Unprompted review
Reply from Spinanga
Dear Brandon,
Thank you very much for the review you have provided and for taking your time.
Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Spinanga Team
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