Rafi's Spicebox Reviews 9

TrustScore 3.5 out of 5

3.6

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Company details

  1. Spice Store

Written by the company

We are a family-run business that makes handmade Curry Packs tailored to your tastes. Watch your favourite curries be mixed by hand and choose what heat you'd like them to be. We also offer a wide range of curry night accompaniments like Naan Breads, Pickles, Chutneys and Indian Snacks. Visit us in-store or shop online.


Contact info

3.6

Average

TrustScore 3.5 out of 5

9 reviews

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1-star

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Rated 3 out of 5 stars

Plenty of choice of pre packed curries

The spice packs are a bit expensive but very tasty..have bought several times from an instore concession.

14 February 2026
Unprompted review
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Reply from Rafi's Spicebox

Hey Heather, we're really sorry to hear that you haven't had a good experience on several occasions. Could you please provide us with more information from your visit via this email (dmather@spicebox.co.uk) so that we can make sure this doesn't happen again. We really value your feedback and we want to apologise again for this experience.

Rated 5 out of 5 stars

I've just eaten a curry made with the…

I've just eaten a curry made with the Goan Green spice base with extras added. It was delicious. The young man selling the spices in Fenwicks Newcastle upon Tyne was very helpful. I'll definitely be buying these curry spices again.

24 May 2025
Unprompted review
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Reply from Rafi's Spicebox

Thank you Wynta for such a lovely 5* review from your visit to our Fenwick counter. I'll pass your message to the team, they will be very pleased with this feedback 😊We are really glad you enjoyed the Goan Green as well, it's such a great curry for the warmer weather. We look forward to hearing about what you try on your next visit, Happy Cooking!

Rated 5 out of 5 stars

Fabulous company

Fabulous company! Their in-store pop ups are great and the staff are syper friendly and helpful. Unfortunately there are none local to me so I mostly order online but the curry kits are great and there's so much variety. The ability to choose your own spice level is a nice touch too and lets you try things you might otherwise avoid!

12 December 2024
Unprompted review
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Reply from Rafi's Spicebox

Thank you Samantha for taking the time to leave such a lovely review on our online and in-store experience. I've passed your review onto our teams, I know they'll really appreciate this feedback, especially during this busy time of year 🎅🏼 It's a shame you haven't got a Rafi's closer to you, but if you know of any farm shop, delis or butchers near you, we could try get some of our trade Curry Packs within reach. We hope you have a lovely day!

Rated 2 out of 5 stars

Raffi's boxed - No thanks

We used to buy Raffi's in York whereby your choice is bagged fresh - it was a regular purchase for us and the meals were very tasty...fast forward a year or so and we have moved not far from York and therefore have to buy from a local.shop and initially the curries came in the bags as normal however they have recently moved to boxing the bags with a msssive price increase.. gave a box pack a go at the weekend and sad to say its no where near the quality and the fact they have increased the price is really disappointing..

10 February 2024
Unprompted review
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Reply from Rafi's Spicebox

Good afternoon Chris, I'm sorry to hear that you weren't happy with your recent Curry Pack. Unfortunately, we cannot control the price set by our stockists. We do have our website for ordering online which has our full range of Curry Packs at our prices. If you'd like to let us know more about your experience with the Curry Pack that you had, we'd be happy to help and try to resolve this issue. We look forward to hearing from you - Danielle.

Rated 5 out of 5 stars

Very very good Indian food, (cury)

Rafis are fabulous giving you an authentic flavoursome quality curry. They put the spices together for you, you choose how hot or mild, along with flavours, all I have to do is add meat or vegetables perhaps a tin of Toms and an onion, they say ready in half hour but if you really want the flavours to flood out leave in oven on slow cook for a coupe of hours. Fabulous.
Thanks Rafis.

6 January 2024
Unprompted review
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Reply from Rafi's Spicebox

Thank you Jessica for your lovely 5* review on our Curry Packs, we look forward to hearing from you again 💜

Rated 1 out of 5 stars

service not good.

2 August 2023
Unprompted review
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Reply from Rafi's Spicebox

We are sorry to hear that you didn't like our service. We apologise for not addressing your issue earlier, we have only recently got Trustpilot. If you'd like to let us know more about your experience, we'd be happy to help! - Danielle.

Rated 5 out of 5 stars

Best curries ever!!!!

Seriously the best curries I have ever tasted, better than any I have had in restaurants and all made at home simple and easy.

23 June 2023
Unprompted review
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Reply from Rafi's Spicebox

Thank you so much for your fabulous 5* review! - Danielle.

Rated 5 out of 5 stars

Highly recommended! 🙂

Discovered Rafi's a few years ago after a recommendation but wish I'd discovered them sooner. Delicious curry mixes and excellent online service too! Highly recommended. 🙂

8 June 2023
Unprompted review
Rafi's Spicebox logo

Reply from Rafi's Spicebox

Thank you VC for your 5* review on our curries and service 💜 We are so glad that you found us! - Danielle.

Rated 5 out of 5 stars

SPICE OF LIFE

We have purchased from Rafi's Spicebox from Kirkgate Market in Leeds ( my home town) and always liked the extensive range and advice provided, in order to conjure up some lovely Indian meals.
We now live off shore and so it was great to know, we are still able to order online. We placed a recent order, which has arrived very promptly, especially considering the Covid-19 issues.
The packaging was very professional and all the products arrived in good order. Not only that the prices are always good value for money.

18 April 2020
Unprompted review
Rafi's Spicebox logo

Reply from Rafi's Spicebox

Thank you Steve for your 5* feedback on our Curry Packs and service. Ordering online is great because you get delicious curry delivered straight to your door! We hope you have a lovely day - Danielle.

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