Spergel Reviews 2,580

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making stressful situations feel manageable and supported. Many highlight the exceptional customer service, noting that explanations were clear, questions were answered patiently, and they never felt judged. The overall service is described as smooth and efficient, with people appreciating the quick response times and the ease of the user experience. However, some people mentioned issues with communication, specifically regarding unannounced changes in representatives and difficulties getting answers from different departments.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, kind, and... See more

Customer service

People report positive experiences with customer service, highlighting the professional, clear, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, helpfulness, and... See more

User experience

Reviewers consistently report positive feedback about their user experience, describing it as great, smooth,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had such a great experience with Spergel. Chris and Ewelina were incredibly kind and professional from start to finish. They walked me through everything step by step and always made time to a... See more

Rated 5 out of 5 stars

The way their mapped out a plan for me to escape an unsurmountable debt load. I never felt a reprimand for getting my self in such a situation. Also allowed me to delay a payment because of unforeseen... See more

Rated 5 out of 5 stars

It is not easy to go into a decision regarding financial debt solution; it can feel very overwhelming and emotional. The people I spoke with at msi Spergel Inc. particularly my representative Mina... See more

Rated 5 out of 5 stars

The best experience in dealing with Spergel. I was extremely worried what happens if creditors don’t agree with our proposal. With Ewelina and Chris, they made it such a smooth process, and it was fi... See more


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

For over 30 years, our debt help has empowered more than 100,000 Canadians to become debt free. Whether you need debt help for yourself or your business, our dedicated and caring local teams will be by your side from the first time you call us until you have achieved your goal of debt freedom. Here, you are not passed from one department to the next. You are guided by the same person throughout your debt relief journey, giving you the personalized attention that you deserve.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I highly recommend Spergel Inc. to anyone looking for a trustworthy and compassionate insolvency trustee.

I had an excellent experience working with Spergel Inc. From the very first consultation, their team was professional, knowledgeable, and genuinely supportive. They took the time to explain every step of the process clearly, answered all my questions with patience, and made a very stressful situation feel manageable and under control.

Their approach was respectful, non-judgmental, and focused on finding the best possible solution for my circumstances. Communication was prompt and transparent throughout, and I always felt confident that I was in good hands.

8 December 2025
Rated 5 out of 5 stars

My Excellent Experience with Spergel

The best experience in dealing with Spergel. I was extremely worried what happens if creditors don’t agree with our proposal. With Ewelina and Chris, they made it such a smooth process, and it was finally settled with best results. I shall highly recommend dealing with Chris Galea, Spergel Trustee.

10 December 2025
Rated 5 out of 5 stars

Do not hesitate to call this company. They will help you.

From my initial contact with a debt solutions advisor, who explained everything fully, to my meeting with the trustee, I found everyone so helpful and non judgemental about my financial issues. I was very stressed, and unsure of what to expect. This company and the trustees were so kind and very skilled at solving my concerns.

25 November 2025
Rated 5 out of 5 stars

It is not easy to go into a decision…


It is not easy to go into a decision regarding financial debt solution; it can feel very overwhelming and emotional. The people I spoke with at msi Spergel Inc. particularly my representative Mina and trustee, Graeme, were very calm, patient, kind and understanding. Everything was explained to me very clearly, more than once, with ample time to ask questions and clarify things. They made everything feel seamless, and most of all, I did not feel judged. After years of mounting stress, I finally feel like I can see a light at the end of the tunnel, and the stress has lifted. Thank you to msi Spergel inc. I really appreciate your help.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Steven!

Great Experience. Thank you Steven Chong-kee for all your help! Really appreciated!

10 December 2025
Unprompted review
Rated 2 out of 5 stars

DO NOT enter your phone number on their…

DO NOT enter your phone number on their website unless you are 100% sure you want to use the company. If you change your mind they will keep calling to try to get your business. I have told the company twice to stop calling, I blocked one number only to have them call from another. It has gotten to the point of harassment.

7 December 2025
Unprompted review
Spergel logo

Reply from Spergel

We’re very sorry for this experience. Because this review is anonymous, we’re unable to locate your record to stop all contact. Please email us at hello@spergel.ca with the phone number that was contacted, and we will immediately remove it from our system and confirm in writing. — The Spergel Team

Rated 5 out of 5 stars

Finding Relief Through Your Support

My experience with you was truly constrictive. The fact that you reached out to me and took the time to speak with me brought me great relief. I really felt that you were listening and giving me your full attention. Being able to share sensitive information with you was genuinely helpful, almost like a form of therapy.
Your professionalism makes all the difference.
Thank you so very much.

24 November 2025
Rated 5 out of 5 stars

The whole team was helpful

The whole team was helpful, patient and knowledgeable.I received the help that I needed and will continue to learn how to manage my finances in the future with their help.Thankyou to the whole team at Spergel.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

My experience was excellent from start…

My experience was excellent from start to finish. The team was professional, responsive, and genuinely cared about helping me. Communication was clear, every question was answered quickly, and the entire process felt smooth and well-organized. I appreciated the transparency, the integrity, and the consistent follow-up.

Overall, this company went above and beyond, and I felt supported the entire way. I would confidently recommend their services to anyone looking for reliability and great customer care.

24 November 2025

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