Spergel Reviews 2,580

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making stressful situations feel manageable and supported. Many highlight the exceptional customer service, noting that explanations were clear, questions were answered patiently, and they never felt judged. The overall service is described as smooth and efficient, with people appreciating the quick response times and the ease of the user experience. However, some people mentioned issues with communication, specifically regarding unannounced changes in representatives and difficulties getting answers from different departments.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, kind, and... See more

Customer service

People report positive experiences with customer service, highlighting the professional, clear, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, helpfulness, and... See more

User experience

Reviewers consistently report positive feedback about their user experience, describing it as great, smooth,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had such a great experience with Spergel. Chris and Ewelina were incredibly kind and professional from start to finish. They walked me through everything step by step and always made time to a... See more

Rated 5 out of 5 stars

The way their mapped out a plan for me to escape an unsurmountable debt load. I never felt a reprimand for getting my self in such a situation. Also allowed me to delay a payment because of unforeseen... See more

Rated 5 out of 5 stars

It is not easy to go into a decision regarding financial debt solution; it can feel very overwhelming and emotional. The people I spoke with at msi Spergel Inc. particularly my representative Mina... See more

Rated 5 out of 5 stars

The best experience in dealing with Spergel. I was extremely worried what happens if creditors don’t agree with our proposal. With Ewelina and Chris, they made it such a smooth process, and it was fi... See more


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

For over 30 years, our debt help has empowered more than 100,000 Canadians to become debt free. Whether you need debt help for yourself or your business, our dedicated and caring local teams will be by your side from the first time you call us until you have achieved your goal of debt freedom. Here, you are not passed from one department to the next. You are guided by the same person throughout your debt relief journey, giving you the personalized attention that you deserve.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Had a wonderful experience here

Had a wonderful experience here. Jared was awesome and super helpful which made the process so easy. This is one of the best firms for financial solutions. They always do they very best for you to make life easy when it comes to debt. Highly recommended!!!

12 February 2026
Rated 5 out of 5 stars

The compassion and non-judgmental…


The compassion and non-judgmental attitude shown throughout the process were very encouraging and appreciated. Responses to my inquiries were provided within a reasonable timeframe, which helped make the experience smoother. However, the follow-up after the process was completed with the estate administrator has not been as prompt as expected. Improving communication at that final stage would make the overall experience even better.

12 February 2026
Rated 5 out of 5 stars

A high level of professionalism

A high level of professionalism, courtesy, care and respect for the client was very very comforting and assuring. It made the entire process seamless, consumer friendly and satisfying. Thank you Spergel, for helping birth a new beginning. 5 stars all the way 😁👍🏼

11 February 2026
Rated 5 out of 5 stars

Dept free

Excellent service—professional, helpful, and clear throughout the entire process. All my questions were addressed, and I truly appreciated the support. I also wanted to thank all the entire staff specially Mr. Chris G. And Praneeta Sharma.
Highly recommended.
Thank you Spergel

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Debt Proposal

My main contact was with Mina. A. She was extremely kind, she listened without judging and, she is extremely knowledgeable. She guided me throughout the entire process! I was scared but Mina assured me that everything would work out & they have. I met with Robert. K & Sylvie. D for the final part of my application, very pleasant interactions, they did not judge me or my situation. My interaction with all of them was very, very, pleasant. I am glad I got them to support me with this process!

28 January 2026
Rated 5 out of 5 stars

Steve Chang, Trevor Pringle, Mina

Steve Chang, Trevor Pringle and mina are the best people in the world, they helped me step by step solve my debt, in recovery when you start to take care of financial affairs after being a drug addict for so many years you feel this overwhelming sense of relief when a proposal is signed, I feel like a contributing human being again and I cannot thank spergel enough

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Everything was very good

Everything was very good. The staff explained everything clearly, and I felt well supported throughout the process. The only area for improvement could be a little more communication after I signed the proposal. Other than that, everything was excellent.

3 February 2026
Rated 5 out of 5 stars

Consumer Proposal

Ewelina​​​​ Vicente Estate Manager was always prompt in answering any questions. Also accommodating when payments had to be delayed.
I found the process through Spergel was seamless. They helped me through a very stressful time in my finances and I will be ever grateful.

27 January 2026
Rated 5 out of 5 stars

Spergel

I had the good fortune of dealing with Spergel and their team at a time when my financial situation had become unmanageable. Their knowledge, professionalism and non-judgmental approach put me at ease. Thanks to Spergel I have a fresh start.

29 January 2026
Rated 5 out of 5 stars

Right from the onset my experience was…

Right from the onset my experience was great and I was feeling like such a failure in calling them. Explaining my situation made me feel exposed; however not once was I made to feel incompetent or treated in an inferior manner. The counsellors were professional, knowledgeable and kind. Great experience.

30 January 2026

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