Feeback response times were excellent, and delivery happened on time and everything arrived in perfect condition. The only negative is the time it takes to receive the items which took a week but that... See more
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Placed an order within minutes got an update they packing my order and within few hours got my tracking notification. Next morning woke up with a courier guy pin and bam got my order before 10h00 the... See more
Company is doing well in terms of having a watsup,to be able to attend to individual about online order. It makes it easier for online customer. Great customer service
I bought the Microsoft 365 Business standard online,I received it and coupler days when I wanted to use it, there was issue with it. I then send the email and my query was addressed quicker that expe... See more
Company details
Written by the company
SpeedTrainer is a South African online retailer offering a carefully selected range of clothing, footwear and lifestyle products. We focus on popular, distinctive and hard-to-find styles at competitive prices, with convenient delivery options across South Africa. Our range includes casual wear, tracksuits, retro-inspired clothing, genuine leather footwear, sandals and selected workwear and lifestyle items. Some products are available immediately, while others are offered on pre-order. For pre-order items, we clearly communicate the expected ordering and delivery timelines so customers understand the process before purchasing. SpeedTrainer is an online-only business. Orders are delivered through trusted courier partners, with alternative collection options such as lockers or PAXI pickup points available for certain locations. Once an order is dispatched, customers receive tracking information so they can follow their parcel. Customer service is central to our business. We aim to provide accurate product information, clear order updates and practical assistance before and after every purchase. Where an item becomes unavailable, we contact the customer and offer suitable alternatives or a refund where appropriate. We appreciate every customer who chooses SpeedTrainer and value honest feedback about their shopping experience. Reviews help us improve our service and help future customers shop with greater confidence.
Contact info
Western Cape, South Africa
- 072 370 9226
- info@speedtrainer.co.za
- speedtrainer.co.za
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Quality of the shirt
It was easy for me to make an…
It was easy for me to make an order.Delivery was Quick and the Jacket was was exactly as advertise.Thank you Guys keep up the good service.
Caterpillar boots…
I purchased a pair of caterpillar boots which was a nice quality. It was a pity it was to big. I returned it via taxi and with in days the refund was back in my pay just now wallet.
SPEEDTRAINER IS FAST AND RELIABLE
My order just arrived on time, and the service was topnotch.
The exact product was delivered with…
The exact product was delivered with all the specification as requested
I am satisfied with the product
Am satisfied with the service was great and the product is good . Thank you for you convenience
Service is on point no disappointments
The privilege of getting these previous years jerseys that are no longer available in stores, the service of speedtrainer they deliver as promised and their refund procedure is on i gave my banking details within 15 minutes if not less I was refunded my full amount back to my bank.
Placed an order within minutes got an…update within minutes
Placed an order within minutes got an update they packing my order and within few hours got my tracking notification. Next morning woke up with a courier guy pin and bam got my order before 10h00 the next day . I received 2 packages without any problem within 3 days that I ordered different days. You guys rock !!! Thank you
The name and design I asked to be…
The name and design I asked to be displayed on the Manchester City jearsey it’s simply beautiful
Customer Service - Top Notch
I was constantly updated during the whole process from purchase to receipt. The customer service, which i required was top notch. Thank you
This company is legit
This company is legit. I ordered a pair of shoes and it arrived at my house in 2 days. Unfortunately I changed my mind and wanted a refund. And they refunded me in 2 days. Good amd and fast service
The order is correct and delivered in…
The order is correct and delivered in good condition. I, also would like to appreciated the communication and updates during the process.
The delivery was fast than expected
The delivery was fast than expected, the quality of the sneakers is amazing and the communication with the speedtrainer team is great.
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