I think this company is doing a good job on assisting costumers sopports and questions about any doubts that we have and need the only thing is that I had to find out myself how to get my cash refund... See more
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I felt like I was talking to an AI. The replies seemed to be written automatically, and each time the interlocutor (the name at the end of the e-mail) was different, so I didn't really understan... See more
Hello, I had some payment issue which was very quickly resolved by Harry. Thank you for your support and assistance Very good service towards customer
Good day.What has made my experience great,was the prompt responce I from Diamond.He is an asset to have in your bussiness.Well done Diamond I thank u again.Regards Have a blessed day
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Promptly and efficiently assisted me
Promptly and efficiently assisted me
Support was very helpful
Please help me unsubscribe
I've had an unpleasant experience because I've tried to cancel the service twice, but it hasn't been possible so far. I hope the service will be permanently canceled now.
They’re already taking care of my refund
Great response from Kay and the entire Escalation Support Team.
The response was quick and I am happy to know that I will be getting back my refund.
good service
Excellent customer support from KAI
Bob is in touch and helps to solve the problem. Thank you very much!!!
Finally there has been a refund…
Finally there has been a refund organized so the my money will come back to my account. I am happy and in exspection of this refund I will thank you very much.
Good escalation support by PAULA.
It was effective and they respond…
It was effective and they respond faster to your questions. I just liked it.
They are attentive to ensure that customers have a good experience
Good experience because when you have problems they communicate with an executive to solve them as soon as possible and have a good experience
Edith was very helpful and made the…
Edith was very helpful and made the process very easy.
Good day.What has made my experience…
Good day.What has made my experience great,was the prompt responce I from Diamond.He is an asset to have in your bussiness.Well done Diamond I thank u again.Regards Have a blessed day
very available but ...
I felt like I was talking to an AI. The replies seemed to be written automatically, and each time the interlocutor (the name at the end of the e-mail) was different, so I didn't really understand. When I realized there was no point, I stopped writing to them. I didn't hear from them for about ten days until late last night, when I was told that a solution had been found.
Despite everything, I'd like to thank this last person (Kevin) for having been understanding.
Update on 28 may
They refunded me partially after 1 month of waiting
quick response
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