Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply withi... See more
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Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!
Contact info
United States
- support@speechify.com
- speechify.com
Replied to 96% of negative reviews
Typically replies within 1 week
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I use Speechify to help my in my book writing process…
I use Speechify to help my in my book writing process. It is really helpful to be able to listen to what I have written during the day. And when I had some issues, the customer service was quick and friendly to help me solve the problem. I can only recommend.
I have been using speechify for over a…
I have been using speechify for over a year now - the platform is simply incredible. From the experience itself to the support, everything is top notch!
I would like to rate the support help with cancellation
I would like to rate the support provided by Speechify.
I received excellent assistance; Chris gave me all the help I needed.
I appreciate the attention and speed of the service.
Great Support all the best
Great Support all the best..thx Chris for your Time...
Lovella was a wonderful help resolving…
Lovella was a wonderful help resolving my cross-platform account issue.
Very flexible and great service
Very flexible and great service. Responded very fast!
Fair, quick, and understanding support
Speechify is a great product, but it didn't quite fit my current needs and I forgot to cancel my trial in time. Luckily, Kristy from customer support was incredibly helpful. She went above and beyond to offer a fair compromise and processed a prorated refund for me. It is rare to find such understanding and responsive customer service these days. Thank you, Kristy!
Exceptional customer service from Mike…
Exceptional customer service from Mike and Chris from Speechify. I was contacted immediately with regard to my concern and an outcome was rectified within 10 mins from sending off an email to the issue being resolved. Very trustworthy company .
Good!
The service is clean and very user-friendly. I initially wanted to subscribe to the monthly Studio plan, but ran into an issue. Thankfully, the customer support team—especially Lovella—was incredibly kind and helpful in processing my payment!
One suggestion: it would be great to have more localized language options. Right now, there’s only one Korean voice/option available, and it sounds a bit unnatural. I’d love to see more diverse and natural Korean support in the future!
Customer Service
Even though I did not go through with the purchase of their product I have given them a 5 star rating for the excellent customer service they provided. Their communication and going that extra mile to help resolve my queries was really exceptional and I really appreciated their communication throughout. I felt like I mattered and my query mattered. Not a lot of companies can say that about their customer service.
When I had questions about my service…
When I had questions about my service plan, speechify was easy to contact through email then messenger. They took care of me, offered me top tier customer service! 100% service that was quick and easy! Thank you Chris!
Very helpful Customer Support
Very helpful Customer Support. Chris at Speechify had total understanding for my situation and helped me out very efficiently.
Great app and the one time I had an…
Great app and the one time I had an issue customer service quickly resolved the issue.
Chris was extremely helpful and quick!
Chris was extremely helpful and quick!
The features all work as desired
The features all work as desired, and the voices are all very unique. It was a pleasure to use and had no issues.
Ordered because I’m AudHD & my…
Ordered because I’m AudHD & my educational program lacked accommodations—no audio books, etc. The subscription was worth every penny & now I could use it for other things as well! Definitely the best audio/podcast translation service I’ve used because it has real cadence to the speech. My best experience though was customer service. I did the free trial but wound up buying same day after I saw how effective it was. The company emailed me to give me a heads up to cancel the free trial before I was charged, & they were able to see I was essentially “dually enrolled/subscribed” and helped me fix it BEFORE I was charged. When have you ever heard of a company helping save you money or prevent the subscription fee from hitting? For that reason I’m a lifetime subscriber. Thank you so much Chris & team..
Chris handled my request promptly and efficiently
Chris handled my request promptly and with ease, really appreciate the speedy resolution and ease of use through customer service.
The app is surely great even tho i…
The app is surely great even tho i didnt use it for long. What is definitely great is the customer service which i talked to (Chris). Very helpful because i had issues with my payment after the free trial and was worried ill have to pay a years plan. Helped me out a lot and was very nice.
I had a issues as I accidentally signed…
I had a issues as I accidentally signed in for a yearly abonement. The customer service took over and could resolve the issue, after I have provided the necessary info, within 2 days.
Superb customer service, would recommend 10/10.
Super quick customer service and…
Super quick customer service and efficient
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