Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply withi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!
Contact info
United States
- support@speechify.com
- speechify.com
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
I was no longer in need of my subscription and reached out to customer service to see if I had options. Chris was very responsive, helpful, and friendly. He was able to effectively and efficiently resolve my issues. If I have use for this company again I will most definitely be returning.
Chris
Chris, the technical representative was extremely helpful allowing me to understand the variables involved in speechify. The program as a whole is a very exciting breakthrough of technology. I will continue to use the software for all my future reading.
When I didn't know how to cancel my…
When I didn't know how to cancel my subscription I contacted the company and within minutes Chris was already emailing me back. He explained to me entirely how to cancel the account and not be billed again it's nice to speak to an agent. Who knows how to do their job is willing to help and is understanding that I need to cancel. Thank you so much chris
Chris was right there to help me as a…
Chris was right there to help me as a new member. Told me the steps I needed. 5 big stars for SERVICE.
Great work Chris
I've interacted with Chris a number of times and he's been incredibly helpful each time.
I was only interested in text to speech…
I was only interested in text to speech but somehow or other got subscribed to AI which I wasn’t interested in and the additional cost was £74. A guy called Dale helped me to reimburse this money back into my account. Well I haven’t quite got it yet, but it will be soon coming into my account. I’m assured by him. He was so helpful getting my Speechify subscription sorted out.He was so quick and efficient in answering my emails. I was extremely surprised to see The replies coming back in no time and he sorted out my problem so dexterously and efficiently as if the problem wasn’t there at all for which I am ever so grateful to do Dale
Speechify is one of the best on the…
Speechify is one of the best on the market and has made a huge positive difference to my day-to-day work, studies, and personal communication and ongoing learning. Their support process is simple and crew are responsive and committed to customer service. Thank you Speechify.
I received fast response and help on…
I received fast response and help on solving my issue.
Not only is the software great...
Not only is the software great, but when I had an issue, both Chris and Christian were incredibly helpful and quick to respond! I will definitely use Speechify going forward.
Great software, helpful support team (Chris)
The software was great and we used the three-day trial to test it out with our dyslexic daughter as it was going to be used as a reader in her GCSEs. We decided to cancel for now and maybe use it for A-levels. I missed the cancellation window but Chris at Speechify was very helpful in advising how to cancel through Apple.
Outstanding support — issue solved in minutes!
I made a mistake during the payment process and accidentally registered the subscription under my own name instead of my son's. I contacted customer support and they resolved the issue within minutes. The team was incredibly helpful and kind throughout the whole process. Outstanding customer service!
The support team excellent
The support team are very fast to respond and understand your problems and will do anything in their power to resolve it.
Customer service is great
Customer service is great, so fast and efficient and so helpful too
Awesome tool and excellent customer…
Awesome tool and excellent customer service. Chris was fast and incredibly helpful. Definitely recommend this for students!
Great customers service was given clear…
Great customers service was given clear instructions on my problem and was resolved. I’m going to shout out Chris for helping me out.
Excellent product and customer service…
Excellent product and customer service is outstanding.
Great Customer Service
I tried all night to fix my keyboard shortcuts, and I was so frustrated, but Chris immediately told me how to fix the problem, and it works again! 10/10
Maria was very very helpful in…
Maria was very very helpful in understand my issue and helping resolve my problem , thank you
I decided the time was not right to…
I decided the time was not right to subscribe. Chris was very helpful to guide me through the unsubscribe process.
Love the app
Love the app. Chris (@support) responded quickly with clear direction. Looking forward to uploading all of my best reference, textbooks and other ongoing professional/educational projects.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








