Spectrum Architectural Glazing Reviews 124

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We received a fantastic, warm and very friendly service from both Neil and Brad at Spectrum. With a huge wealth of expertise between them, and knowledge to guide us through the process smoothly from... See more

Company replied

Rated 5 out of 5 stars

From the moment we met with the Newport Team to discuss our requirements, we knew we were in good hands. They guided us through possible options to achieve the look we wanted and were keen to come up... See more

Rated 5 out of 5 stars

We couldn’t be happier with the experience of having Dave Allen and the team at Spectrum supply and install our new front door. From start to finish, the process was seamless and professiona... See more

Company replied

Rated 5 out of 5 stars

The sales team were friendly and professional and I was fully informed abut product and pricing. Neil and the survey team are exceptional. All the fitters, shout to Lea and Jack, what an experienced b... See more

Company replied

Company details

  1. Window Supplier
  2. Conservatory Specialist
  3. Door Supplier
  4. Window Installation Service

Written by the company

Leading suppliers of high-performance, low-energy windows and glazing systems from Internorm of Austria, Solarlux of Germany and Kastrup of Denmark. Composite windows, entrance doors, bifolding/sliding doors, glass extensions and contemporary conservatories as well as aluminium fabrications and curtain wall systems. One of the most experienced companies in the industry and specialists in Passivhaus glazing. Visit the Spectrum website or call 01952 814116


Contact info

4.8

Excellent

TrustScore 5 out of 5

124 reviews

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Rated 5 out of 5 stars

Treat yourself….life’s too short

I like good design, quality, value for money and good customer service.
And when it comes to spending my hard earned cash I fear that I will be let down and that these standards won’t be met; fear not with Spectrum - we’ve now finished having the floor laid and moved the furniture in and can say we love it and are the envy of our neighbours. All the tradesmen, friends and neighbours have been so impressed that they have asked for details for their own properties.
Okay it’s not cheap but perhaps that’s the point - the winter garden exudes quality and is our grand design.
Neil is honest, warm and a friendly gent - he knows his product and business and enthusiastically guided us through the process…..before we knew it we had made a big investment and were dreaming of our new room.
The whole fitting team led by Lee did not let us down and we’re equally as capable and knowledgable.
A great company to work with who were as passionate as we were to get the dream build.

7 May 2022
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with. Huge delays in supply were not Spectrums fault, but when my big window was delivered it was installed with a minimum of fuss, by careful installers working in a very confined space

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Bi Folding Doors - Great Firm Very Professional

Initially somewhat nervous to use them as this firm is located in a different area to where I live.
However, they were utterly professional from start to finish - initial enquiry, quotation, site visit, order and installation - keeping me informed throughout the process.
I would have no hesitation in recommending them to anyone wherever you are located

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Unique Self-Build Biddenham Bedfordshire

I am in the process of completing the shell of my self- build, ready for its fit-out. This is the 2nd time of using Spectrum after a previous Solarlux Cero III and SL90 bifold installation on my previous home. I would highly recommend, they are experienced, friendly and are a financially stable business.

As we are all aware there are worldwide shortages of various materials. To name one of the major items as GLASS !

The challenges that Lone has had to overcome ensuring my build gets watertight is far and beyond what other window companies would go to. The team at Spectrum fully understand the build process and the disaster of not getting me weather tight for the forthcoming winter period. They have gone the extra mile ensuring they get my order then fitting me in for installation immediately after receiving my windows & doors with them knowing my build programme would suffer with any further delays. They have done everything within their control to keep my project on track for my completion date.

In would like to thank Dave at the sales end. Lone and Paul for their project management end then Mark and his team, the installers who are quality fitters giving us confidence from the very first time they arrived at the build.

You will not go wrong using this company. Again I highly recommend!!

Thanks to all at Spectrum for helping us build our dream.

Martin & Kerri

21 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic product, fantastic service and fantastic fitters!

Neil at Spectrum has restored my faith! I had previously purchased Internorm from another supplier and the customer service was terrible. However Neil and his team could not have been more different. From the moment of stepping into the COVID safe showroom to the after sales service - it has just been brilliant! The fitters (Yes you Mark!) were an absolutely fantastic and a joy to have around.
Fantastic product, fantastic service and fantastic fitters! What more can I say!

23 July 2021
Rated 5 out of 5 stars

triple glazed bi folding doors…

We had triple glazed bi folding doors and a window fitted 2 years ago and that was superb service at the time .
Have had a problem with a bi fold hinge recently! I can’t express how professional the problem was dealt with ...from the management to the customer care team who repaired the problem today .
Could not recommend the quality or the company enough 5 ⭐️⭐️⭐️⭐️⭐️ Service
Thank you. Dave and team at spectrum architectural

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Best windows available, great team

For anyone wishing to deal with the Rolls Royce of windows.
First communications are with Neil, who is friendly, enthusiastic and listens to your plans. Very welcoming and worked extremely hard to make the project come together. Keeps you updated throughout.
Lone and Paul completed the survey and Lee and Luke were fantastic, friendly and highly experienced fitters.

We are so happy with the result and strongly recommend this company to anyone who wishes for the best windows to be fitted in their house. Thank you Neil and the team!

26 April 2021
Unprompted review
Rated 5 out of 5 stars

Bespoke Internorm Windows for a Cheshire Passiv House

Spectrum supplied and fitted Internorm triple-glazed windows and doors for our bespoke new-build property. We had previously approached a number of other suppliers but Spectrum stood out, inspiring more confidence that they could meet our very exacting brief. In addition to the glazing, Spectrum also designed, supplied and fitted a large number of aluminium trims and pressings which were powered coated in exactly the same non-standard finish as the windows/doors. The result is, quite frankly, amazing! Ours was a relatively large project (invoice total in the region of £85k) and the few minor snags were carried out promptly and efficiently. I can't say enough good things about either the guys on site or the people in the office and I wouldn't hesitate to use Spectrum again. For full disclosure, we have no business nor personal connection with Spectrum - we're just happy customers.

25 March 2021
Unprompted review
Rated 5 out of 5 stars

We visited a number of window…

We visited a number of window companies, but finally chose Spectrum Architectural. The windows provided us with all that we were looking for, including in design, specification, colour and materials used. The people at Spectrum could not have been more helpful or patient, made suggestions when appropriate, but were never pushy. Spectrum gave us time lines in respect of manufacture and fitting and notwithstanding the pandemic kept to them. We are very happy with the end result and are happy to recommend them.

16 March 2021
Rated 5 out of 5 stars

Aluminum cladding.

We needed Aluminum cladding to hide & insulate a steel beam on our double height windows , tricky job as the beam wasn’t quite uniform.
No idea how they managed it but they did. All we were hoping for and more.

12 March 2021
Rated 5 out of 5 stars

Dave and the team at Spectrum have been…

Dave and the team at Spectrum have been brilliant. They’ve answered every question I’ve had, supplied exactly what I wanted, fitted superbly and on time. The whole experience has been excellent from start to finish. I’d have absolutely no reservations about using Spectrum for my glazing in future!

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Spectrum have provided an excellent level of service throughout. We have had replacement windows and a door installed and everyone we have dealt with has been very helpful and efficient. We are very happy with the Internorm product and the service provided. Minor issues were followed up promptly and professionally .

1 March 2021
Rated 5 out of 5 stars

Beautiful windows

We are super happy with the service provided by Lone and her team at Spectrum. From start to finish the process has been incredibly easy, and the windows are, quite simply, stunning! Would highly recommend.

10 February 2021
Rated 5 out of 5 stars

Excellent products, excellent service.

For our self-build house project we used Spectrum to supply and install Internorm windows and front entrance door together with Solarlux Cero III glass walls. Their product knowledge was obvious from the start and we found their staff accommodating and extremely helpful, in a very acceptable, "un-pushy" way. "Double glazing sellers" they are not! (In our case everything was triple glazed anyway!)
Installation was carried out at the advised dates with their experienced fitters wholly competent.
Impressed with the aluminium external cills provided with the windows, we extended our order to include aluminium soffits, fascias and sundry trims, which were site measured by Spectrum's associated company Archital, fabricated and installed to our complete satisfaction.
Now several months on from installation, we have no complaints whatsoever.

3 February 2021
Rated 5 out of 5 stars

Brilliant service from the moment we…

Brilliant service from the moment we arrived at the showroom to the final follow-up call checking we were happy with our bi-fold doors. The team could not have been more helpful, especially when the installers realised that our builder had not allowed for our tiled floor in the calculations, so the doors wouldn't fit. After calming me down, the Spectrum team found a solution to the problem, and the doors were fitted. Excellent product, excellent service. Happy to recommend and would use again without question.

3 February 2021

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