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Specscart. Reviews 

6,196
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including glasses, frames, and lenses, often noting the premium presentation and useful accessories. Many people highlight the fantastic service, describing the ordering process as easy and efficient with excellent communication, alongside exceptionally fast delivery and overall value. However, some customers also noted issues with their orders, specifically receiving glasses with incorrect prescriptions or entirely wrong frames. These experiences included lenses that did not match the ordered prescription, causing blurred vision, and instances of receiving different frames.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality of their... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, incredible, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of the glasses,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and quick ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more

Company replied

Rated 5 out of 5 stars

Ordered BUSK 7 non prescriptive glasses. These came with free fully loaded lens. Absolutely amazing quality product. Delivered very quickly. The glasses and the accompanying box, pouch, keyring... See more

Company replied

Rated 5 out of 5 stars

Ordered on the Wednesday 24th evening and I was wearing the sunglasses by the Friday morning, super speedy service. The glasses are perfect and there's a good selection of tints available. Also in... See more

Company replied

Rated 5 out of 5 stars

I have used this company for 4 years and ordered numerous pairs of glasses as my prescription has changed. Single vision, varifocals and tinted. The service has always been fantastic and they offer re... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Optician
  4. Sunglasses Store

About Specscart.

Written by the company

Specscart.

Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.

Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.

Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“

This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.

OUR PROMISE

At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.

Free Try at Home 2.0

Written by the company

Try Our Glasses at Home
Try 4 Frames of your choice and get that with 3 Lenses and a laser light at your home for 7 days. The service is completely free with shipping.

Our Shipping Promise

Free Fast Shipping

We offer free fast shipping on all orders including free 24-hour dispatch on simple prescription and non-prescription glasses (subject to stock availability).

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(6,196)

2,301 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m very happy with the glasses that I…

I’m very happy with the glasses that I ordered - the packaging is nice and comes with a generous bottle of lens cleaner. The process of ordering was very quick and easy. Delivery was incredibly fast. I think that I ordered them late Sunday or Monday night (for prescription lenses, too) and had them by Wednesday lunch-time. Would recommend.

26 June 2026
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Reply from Specscart.

Thank you for such a thoughtful review.

It means a lot to know the whole experience felt quick and easy, from ordering through to delivery. We put real care into the details too, including the packaging and lens care essentials, so it is lovely to hear those little touches were appreciated.

Thank you again for choosing Specscart and for recommending us.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

A returning customer

A returning customer, I ordered my glasses expecting to receive them in time for my upcoming holiday. I then realised I had misread the timeframe as consecutive days when it was actually working days. My mistake entirely. However, I contacted customer service on the Saturday before my departure Wednesday afternoon and my goodness, did they pull out all the stops! Fantastic service from this amazingly efficient, reliable and friendly company. Every person who emailed me was understanding and helpful. Behind the scenes others worked hard to ensure my complicated prescription was dispensed to their usual exemplary standard and my glasses were delivered - total perfection in every way - hours before I left for my holiday. Thank you Specscart and to each and every one of you who made sure my glasses arrived in time. Outstanding service and faultless item. I will be back for more!

17 June 2026
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Reply from Specscart.

Thank you for such a generous review.

There are times when a customer really needs us to come together as a team, and it means a great deal to know we were able to do that for you before your holiday. With more complex prescriptions, speed can never come at the cost of accuracy, so I’m especially proud that the team managed to keep both the care and the quality exactly where they should be.

Your kind words will mean a lot to everyone involved, including those working behind the scenes.

Thank you again for trusting us, and I hope you have a wonderful holiday.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Super Service

Received promptly exactly as hoped for . Super service! Thanks

3 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

It is always lovely to know an order arrived quickly and exactly as expected. We really appreciate you choosing Specscart and sharing your experience.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Quick and easy

Proffesioal set up and quick response

3 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

We really appreciate your kind words. A quick, helpful response can make all the difference, and it means a lot to know the experience felt professional and well handled.

Thank you again for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars
Specscart. logo

Reply from Specscart.

Thank you for leaving this.

We really appreciate you taking the time to share your experience with us again. Every bit of feedback and support genuinely means a lot to the team.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Quality, Affordable and Efficient Service

Came ridiculously quick. Cheap and good quality and was skeptical as first time ordering prescription sunglasses however I had just added a screenshot of my prescription and was perfect. Couldn’t have asked for a better service.

3 July 2026
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Reply from Specscart.

Thank you for such a lovely review.

It is completely understandable to feel a little unsure when ordering prescription sunglasses online for the first time, so it means a lot to know the process felt simple and that everything arrived just right. We work hard to make prescription checks straightforward while still keeping the service fast and reliable.

Thank you again for giving Specscart a try. Your support is genuinely appreciated.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

If Carling did spectacles! 😍😍

Absolutely fantastic ! Ordering process seamless, delivery as expected. What stood out was also the way in which the glasses were presented in the delivery box with the accessories and free gift! Thank you Specscart! The quality of the actual frames are second to none and by far the best online glasses I have never ordered and best service I could have asked for!

3 July 2026
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Reply from Specscart.

That opening certainly made me smile. Thank you for taking the time to leave such a brilliant review.

We believe receiving a new pair of glasses should feel like opening something special, so it is lovely to know the presentation, accessories and finishing touches stood out as much as the glasses themselves. Just as importantly, I'm delighted the whole experience, from ordering through to delivery, lived up to your expectations.

Your support means a great deal to everyone here. Thank you for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Amazing

This guys are absolute pleasure to deal with, all UK companies should look at them
Fantastic service
Fantastic delivery
Fantastic product
Why do people still use the big players on the high street is beyond me

29 May 2026
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Reply from Specscart.

Thank you for such a generous review.

Reading comments like this means a great deal to all of us. From day one, our aim has been to show that great service, quality products and fair prices can all go hand in hand, so knowing that this came across in your experience is incredibly rewarding.

We truly appreciate your support and the confidence you've shown in recommending us.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

So pleased with my new glasses 🤓 I was…

So pleased with my new glasses 🤓 I was informed all the time how my order was progressing

25 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

Knowing your glasses arrived exactly as you'd hoped is wonderful, and I'm especially pleased that our updates kept you informed throughout the journey. We believe good communication is just as important as the finished product, so it's lovely to know that made a difference.

Thank you again for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Quite good build quality for the price…

Quite good build quality for the price and lightning quick delivery. Surprised on the upside.

2 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

There is no better compliment than exceeding expectations. We work hard to offer eyewear that delivers on both quality and value, so it is great to know your experience left such a positive impression.

Thank you again for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Really quick and reliable service at an…

Really quick and reliable service at an excellent price.

2 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

Providing great value is important to us, but so is making the whole experience dependable from start to finish. It is wonderful to know that both the service and delivery met your expectations.

We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Great product with fantastic service

Great product with fantastic service.
Fast turn around.
Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the order from start to completion.
The glasses arrived beautifully presented in a quality box and quality case along with a micro fibre cloth an two bottles of lens cleaner. Will most certainly use Specscart again.

2 July 2026
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Reply from Specscart.

Thank you for such a thoughtful review.

We believe ordering prescription glasses should feel straightforward and reassuring, so it is wonderful to know the updates kept you informed every step of the way. We also put a lot of care into how each order is presented, so I’m delighted the packaging and extras added to the experience.

Thank you for placing your trust in us. We really appreciate your support and look forward to helping you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

A Truly Caring Optician Who Treats You Like a Person, Not Merchandise

I want to share some well-deserved praise for Ms. Kanwal and the wonderful team at SpecsArt in Walkden Town Centre.

A few months after getting my new glasses, I had to return because I developed a secondary cataract. Ms. Kanwal was fantastic—she wasn't judgmental at all about my eyesight changing so quickly and took the time to do a very thorough check to confirm it. She immediately sent a referral to the eye hospital and even followed up on the exact same day to ensure everything was moving forward.

What really sets the Walkden SpecsArt apart from the larger optical chains is their consistent professionalism and genuine warmth. Their staff are highly trained, incredibly polite, and they never dismiss or look down on older clients. Unlike the big names that often treat you like merchandise, the team here truly cares about people.

Ms. Kanwal is kind, polite, and caring, and I am so grateful for her swift help. Thanks to her, my specialist appointment is booked, and I will definitely be booking my future eye tests with her again!

23 April 2026
Unprompted review
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Reply from Specscart.

Thank you so much for taking the time to share your experience.

Reading this means a great deal because it reflects exactly the kind of care we want every customer to receive. When someone comes to us with concerns about their eyesight, taking the time to listen, investigate properly and act quickly is incredibly important. I'm so pleased Kanwal was able to support you with such compassion and professionalism.

I will personally make sure Kanwal and the Walkden team see your kind words. They care deeply about every person who walks through the door, and I know this recognition will mean a great deal to them.

Thank you again for placing your trust in us. We wish you all the very best with your upcoming appointment and look forward to seeing you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Fast great service

Easy to work with and very fast

30 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

We always aim to make the whole experience as straightforward as possible while keeping things moving quickly, so it is lovely to know that was your experience with us.

We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Good price

Good price. Excellent service. Quick delivery.

29 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

From the very beginning, our goal has been to combine fair prices with great service and fast delivery, so it is incredibly rewarding to know that was your experience with us.

We really appreciate your support and hope to welcome you back again.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Exceptional Service and Quality

I was so pleased with my 1st order that I made another order of prescription sunglasses and prescription glasses on the same day I received the 1st pair of glasses.
Superb quality, very competitive pricing, 24 hour turn around, premium package with lens cleaner, cloth and metal screwdriver included at no extra cost.
I was able to find smaller frames which are lacking in the bigger chain stores who seem to only stock oversized frames which swamp my face and steam up as they rest half way down my cheeks.
Seeing a photo of a model wearing the frames is a huge help too.
Goodbye large chain store optician I'm sticking with Specscart in future for reglazing and new frames as my prescription changes.

30 June 2026
Unprompted review
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Reply from Specscart.

Thank you for such a thoughtful review.

The fact that you placed a second order as soon as your first one arrived is an incredible compliment and something we never take for granted. It means a great deal to know you've found frames that genuinely suit you, as we know how frustrating it can be when choice feels limited elsewhere.

We're also pleased that the little details, from the presentation to the care kit, helped make the experience feel complete. Your continued trust and support really do mean a lot to everyone here.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Everything about specscart was superb.

Everything about specscart was brilliant, from ordering to getting a pair to take a photo for matching my prescription properly and then getting them in the post. Delivered in a lovely box with a few items to keep them clean & safe. I love my new glasses.

30 June 2026
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Reply from Specscart.

Thank you for such a lovely review.

It means a great deal to know the whole journey felt smooth, from ordering through to the prescription measurements and receiving your finished glasses. We put a lot of thought into making the process as simple and reassuring as possible, especially when ordering online.

I'm also delighted that the presentation and care kit were appreciated, but most importantly, that you love your new glasses.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Super professional job

Great service and time keeping

23 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

We know how important it is to deliver on the promises we make, so it is great to know both the service and the turnaround met your expectations. Your support is genuinely appreciated.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Slick process and superb result

The acquisition process from start to finish is straightforward and customer focused, which I truly appreciate. I could not be happier with my varifocal specs. Brilliant, thank you.

30 June 2026
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Reply from Specscart.

Thank you for such a kind review.

Making the journey feel simple while giving customers the support they need has always been important to us, especially with varifocals. It means a great deal to know the experience felt straightforward from beginning to end, and even more so that you're so pleased with your new glasses.

Thank you again for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

The process is very clear and swift

The process is very clear and swift. The cost is incredibly low and the standard high. I have recommended them to my friends. I can't say much but than that.

24 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

It means a great deal to know you found the whole experience clear, straightforward and good value. Hearing that you've already recommended us to your friends is one of the biggest compliments we could receive, and we're truly grateful for your support.

We look forward to serving you soon.

Team Specscart

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