Specialty Answering Service Reviews 

Great service and fixed the issue on the first contact.

I recently requested updates to our account access due to the departure of an employee, and Taneice has been so responsive and helpful with all the steps needed to complete our updates. Taneice replies promptly and effectively to each follow up question and I appreciate her time and expertise. I feel fortunate that Taneice picked up my initial inquiry and has seen me through each step. Thank You, Taneice!

Always friend call takers. They get the job done.

Specialty Answering Service offers great support. Provide expert techs to help work through your script to ensure every call is answered and delivered quickly and professionally.

Whitney R. was very knowledgeable and helpful! She understands the system very well and is able to answer complex questions without having to look directions up.

I recently had the pleasure of working with Whitney R. at Specialty Answering Service (SAS) regarding some concerns I had with our current system setup. Instead of just offering a "quick fix," Whitney took the time to truly understand our workflow. She was incredibly proactive, coming up with several new ideas and system improvements that I hadn't even considered. These changes have made our process significantly more efficient. It’s rare to find a representative who is as invested in your business’s success as you are. If you’re working with SAS, ask for Whitney, she is a total game changer!

SAS is the perfect fit for when a small business owner wants to actually enjoy their vacation :)
Great service and peice of mind that your phone calls are not going unanswered.

The interface can be challenging to learn, but the service and support are great.

The team was very responsive. Made the adjustments to my account very quickly, which was greatly appreciated. Jessica was the rep I chatted with directly on the site; she was helpful and pleasant. Sheila responded with the additional help needed. with great detail.

Been great service so far. What issues I have had come up have been resolved quickly and correctly.

I usually very uncomfortable about updates- why to fix things which is not broken? but grandiose update in SAS was unbelievably good! it keep all good future we use before and add few more. I think most impactful for my business was: redirecting Scam call( we have too much of them) and the best feature- now they able to schedule appointments for my clients! my clients very happy:) Thank you for all of that!

Jenny was very helpful and taught me about Holiday settings. She took her time to explain everything to me.

It is awesome. Their customer service is very attentive to my problems and concerns. They offer one-on-one meetings too.

The representative was friendly and worked quickly to resolve an issue.

They are very helpful and attentive to your needs and issues

Great company. I’ve been with them for many years and the transition to their new system has been very smooth. There’s a lot of value and noticeable upgrades. Their customer service team is very helpful, and I honestly wish I had leaned on them for advice and support much earlier.

They have been very helpful with assisting me in implementing changes. Fast response time.

All staff were awesome, really knew the products and service options. All comunications were well written, well documented. An all around terrific team!!

Very prompt and quick to respond. They helped us right away!

Kelly reached out to me since I am so busy and have not gotten around to calling her with some minor requests, it was convenient for me to have her check in~