Specialist Blinds Reviews 

145
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the truly exceptional level of customer service received throughout the entire journey. Customers frequently praise the knowledgeable staff members for their friendly attitude, clear communication, and remarkably efficient work during every single phase of the project. Consumers note that the custom window blinds are exceptionally well crafted, operating smoothly while genuinely transforming the overall appearance of their conservatory spaces. People also deeply appreciate the thorough professional guidance provided by the team, ensuring that every single detail is carefully managed from the initial consultation until the final fitting.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting outstanding quality, impeccable... See more

Service

Consumers find service to be a delight, consistently reporting a smooth, professional, and friendly... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as knowledgeable, polite,... See more

Quality

Users describe positive interactions with quality, highlighting that the workmanship is impeccable and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had twenty blinds of varying sizes and shapes installed in our conservatory five years ago. At the time we signed up for their five year annual maintenance programme, where they come and clean and... See more

Rated 5 out of 5 stars

Today I had conservatory blinds fitted. I cannot express how incredible they look and how they have totally transformed the room. The quality of the product is outstanding and the workmanship impe... See more

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more


Company details

  1. Blinds Shop

Written by the company

Bespoke blinds for gables, folding doors, lantern roofs, orangeries and conservatories. Established in 1995, all our blinds are made in our own UK-based factory and installed across the country by our team of experts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

145 reviews

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4.4

All reviews

(145)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

First-rate service

We were delighted with all aspects of the service we received from Specialist Blinds. Helpful, low-key and understanding quotation, prompt measuring service and detailed quotation, and exceptional care in fitting of the blinds. Excellent in every way - we hope to use this company again.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Pleated bespoke blinds over tens years old

We purchased pleated bespoke blinds for our large glass conservatory over ten years ago. The build quality and quality of the material has been exceptional and longlasting. Also the aftersales for advice and requesting spare parts has been very good. A professional company and service all round.

22 April 2025
Unprompted review
Rated 2 out of 5 stars

Make sure you get anything verbally…

Make sure you get anything verbally agreed with the sales staff written down and make sure you get a copy to keep, read all the small print on the back of the contract or it may cost you!!!

24 March 2025
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

Thanks for the feedback. Our team are always happy to confirm any details via email, so we apologise if you feel that didn’t happen on this occasion.

Rated 3 out of 5 stars

Great product, poor aftersales care

I had £10k of electric blinds put in my apex bedroom window and office. The design, quality and installation were all great. However, the after sales service has been poor. There have been several issues with the blinds and now they want to charge me £110 for someone just to come and look at what the issue is. In hindsight, I should have chosen a supplier with better aftersales.

20 February 2025
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

As the blinds were fitted 2 years ago, they are sadly no longer covered for callouts, which is standard policy after 1 year with many other companies too. We can see from the notes that our team have visited are still in contact with you trying to resolve the issue for you.

Rated 4 out of 5 stars

I recently used Specialist Blinds…

I recently used Specialist Blinds (specialist-blinds.co.uk) to install blinds, and overall, I'm quite happy with the result. The products look great and are well-fitted, with professional service from start to finish. While their pricing might not be the cheapest, the quality and expertise were worth it. A small issue I had was resolved after some effort, but the team were polite and knowledgeable throughout. Would recommend for good-quality blinds and service!

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended...

Highly recommended...! I did a lot of research to find the type of blinds I wanted for my garden room/conservatory. Not having a "typical" conservatory but instead having one with a lantern-style room light, we really wanted to replace our individual-panel blinds with a lantern room blind. We're so glad we found and enquired with Specialist Blinds. Everything was very straight-forward and professional; from initial contact, arranging a visit, through the selection and sales process, and fitting - everything was handled so well. The final product is of a very good quality, and the fitting is of a high standard. The new blind really makes a difference to the look of our conservatory. It also seems to retain the heat better during the winter months, too.! Very pleased.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and products!!

Fantastic service and products!!
Ryan installed the electric blinds in roof conservatory
and he was excellent!! He worked 'his socks off' and managed to get it finished, very impressive and he was so nice with it.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service and High-quality product

We first used The Specialist Blind Company Limited back in September 2017 to replace blinds for our garden room and kitchen. The whole process was excellent and Andy, the fitter, did a thoroughly professional job giving detailed explanations to everything we needed to know. In 2024 we had all the double glazing of our windows and garden room replaced up to modern standards and inevitably the existing blinds didn’t fit the new window frames. Based on our original experience we went back to Specialist Blinds for 6 roof blinds, 19 sides and 3 kitchen blinds. Once again, the process from start to finish was carried out in a professional manner and Richard, the fitter, did an excellent job leaving the work areas clean and tidy after completing the work.

The blinds were a little on the expensive side, but the super installation process, perfect fit, and high-quality product fully justifies the cost. You really get what you pay for. The blinds look fabulous and enhances the look of the garden room.

I would highly recommend The Specialist Blind Company, if you are looking for high-quality blinds and a professional service.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Premium end company, brilliant service

This company was recommended to us and it was well worth the introduction. My mum is housebound and from the moment they came to the install, it has been 5* service. This is a premium end company so the prices are reflected in that but the quality and service matches so is worth the extra expense. I’ve had experience with more familiar or well known TV companies and not been very impressed. Well worth a look at them.

9 November 2024
Unprompted review
Rated 2 out of 5 stars

Great initial sale experience but high cost for repairs

All was fine with our blind until it failed literally a few weeks out of guarantee. I was happy to pay a reasonable cost for a repair but was told it could cost around £650. I felt this was excessive given the blind wasn't cheap and had only been lightly used. The company refused to contribute anything to the cost. Luckily I found a local company who repaired the blind for around a third of the price quoted.

16 September 2024
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

Thank you for your feedback. Unfortunately we have been unable to find your details on our database to check the estimate for your repair. Without specific information on your order it is difficult to judge the estimate that we gave you, however we hope the repairs you have found elsewhere have sufficiently fixed the problem.

Rated 5 out of 5 stars

Beautiful blinds from a professional company

I purchased blinds from Specialists Blinds for my flat and they did an outstanding job. My new blinds (white bamboo wood) are stunning. The service I received was impeccable from start to finish. The office staff were very helpful and dealt with my enquiry promptly, the specialist who visited me at my home was very knowledgeable and greatly assisted me in selecting the best blinds for my windows, and the surveyor who came round twice, first to measure my windows and then to fit my new blinds, did an amazing job with the installation and walked me through how they work. I would highly recommend Specialists Blinds - you get a personal service at a very affordable price.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

THE Specialist Blind Co fitted 13…

THE Specialist Blind Co fitted 13 blinds in our kitchen/dining/living area. Their quote was by far the most competitive, and their product was the best designed of all that we had seen (and we had seen a lot!). They were accurately measured and expertly fitted. We are very happy!

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent conservatory blinds

All the Specialist Blinds staff we dealt with were friendly and professional in everything they did, from quoting their best price up front right through to the installion of our made to measure conservatory blinds. Their Duette product appears to be top quality and has already made our conservatory habitable on hot days when it would otherwise have been a no go zone.

8 July 2024
Unprompted review

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