We had twenty blinds of varying sizes and shapes installed in our conservatory five years ago. At the time we signed up for their five year annual maintenance programme, where they come and clean and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Bespoke blinds for gables, folding doors, lantern roofs, orangeries and conservatories. Established in 1995, all our blinds are made in our own UK-based factory and installed across the country by our team of experts.
Contact info
8-10 Ruxley Lane, KT19 0JD, Epsom, United Kingdom
- 0800 071 88 88
- info@specialist-blinds.co.uk
- specialist-blinds.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything went to plan
Everything went to plan. The initial visit, the survey and the installation all went to plan and we are very satisfied with the product. Good value!
First-rate service
We were delighted with all aspects of the service we received from Specialist Blinds. Helpful, low-key and understanding quotation, prompt measuring service and detailed quotation, and exceptional care in fitting of the blinds. Excellent in every way - we hope to use this company again.
Pleated bespoke blinds over tens years old
We purchased pleated bespoke blinds for our large glass conservatory over ten years ago. The build quality and quality of the material has been exceptional and longlasting. Also the aftersales for advice and requesting spare parts has been very good. A professional company and service all round.
Make sure you get anything verbally…
Make sure you get anything verbally agreed with the sales staff written down and make sure you get a copy to keep, read all the small print on the back of the contract or it may cost you!!!

Reply from Specialist Blinds
Great product, poor aftersales care
I had £10k of electric blinds put in my apex bedroom window and office. The design, quality and installation were all great. However, the after sales service has been poor. There have been several issues with the blinds and now they want to charge me £110 for someone just to come and look at what the issue is. In hindsight, I should have chosen a supplier with better aftersales.

Reply from Specialist Blinds
I recently used Specialist Blinds…
I recently used Specialist Blinds (specialist-blinds.co.uk) to install blinds, and overall, I'm quite happy with the result. The products look great and are well-fitted, with professional service from start to finish. While their pricing might not be the cheapest, the quality and expertise were worth it. A small issue I had was resolved after some effort, but the team were polite and knowledgeable throughout. Would recommend for good-quality blinds and service!
Highly recommended...
Highly recommended...! I did a lot of research to find the type of blinds I wanted for my garden room/conservatory. Not having a "typical" conservatory but instead having one with a lantern-style room light, we really wanted to replace our individual-panel blinds with a lantern room blind. We're so glad we found and enquired with Specialist Blinds. Everything was very straight-forward and professional; from initial contact, arranging a visit, through the selection and sales process, and fitting - everything was handled so well. The final product is of a very good quality, and the fitting is of a high standard. The new blind really makes a difference to the look of our conservatory. It also seems to retain the heat better during the winter months, too.! Very pleased.
Ordered an electric blind and received…
Ordered an electric blind and received excellent customer service from start to finish. Couldn't fault them. Great experience.
Fantastic service and products!!
Fantastic service and products!!
Ryan installed the electric blinds in roof conservatory
and he was excellent!! He worked 'his socks off' and managed to get it finished, very impressive and he was so nice with it.
Brilliant Service and High-quality product
We first used The Specialist Blind Company Limited back in September 2017 to replace blinds for our garden room and kitchen. The whole process was excellent and Andy, the fitter, did a thoroughly professional job giving detailed explanations to everything we needed to know. In 2024 we had all the double glazing of our windows and garden room replaced up to modern standards and inevitably the existing blinds didn’t fit the new window frames. Based on our original experience we went back to Specialist Blinds for 6 roof blinds, 19 sides and 3 kitchen blinds. Once again, the process from start to finish was carried out in a professional manner and Richard, the fitter, did an excellent job leaving the work areas clean and tidy after completing the work.
The blinds were a little on the expensive side, but the super installation process, perfect fit, and high-quality product fully justifies the cost. You really get what you pay for. The blinds look fabulous and enhances the look of the garden room.
I would highly recommend The Specialist Blind Company, if you are looking for high-quality blinds and a professional service.
Premium end company, brilliant service
This company was recommended to us and it was well worth the introduction. My mum is housebound and from the moment they came to the install, it has been 5* service. This is a premium end company so the prices are reflected in that but the quality and service matches so is worth the extra expense. I’ve had experience with more familiar or well known TV companies and not been very impressed. Well worth a look at them.
Nicely installed conservatory roof blinds
Nicely installed conservatory roof blinds for a favourable price and looks really good.
The Specialist Blind company were a pleasure to work with…
The Specialist Blind company were thoroughly professional, friendly and efficient form the initial consultation to the final installation of my motorised lantern blind. The quality of the product I selected with their advice was/is excellent.I would strongly recommend them.
Great company and great product at a…
Great company and great product at a great price.
Great Service and product
Kept in contact, great service and product- lantern blind
Blinds fitted in glass garden room by…
Blinds fitted in glass garden room by lex. Very professional and they look fantastic. Definatly recommend
Great initial sale experience but high cost for repairs
All was fine with our blind until it failed literally a few weeks out of guarantee. I was happy to pay a reasonable cost for a repair but was told it could cost around £650. I felt this was excessive given the blind wasn't cheap and had only been lightly used. The company refused to contribute anything to the cost. Luckily I found a local company who repaired the blind for around a third of the price quoted.

Reply from Specialist Blinds
Beautiful blinds from a professional company
I purchased blinds from Specialists Blinds for my flat and they did an outstanding job. My new blinds (white bamboo wood) are stunning. The service I received was impeccable from start to finish. The office staff were very helpful and dealt with my enquiry promptly, the specialist who visited me at my home was very knowledgeable and greatly assisted me in selecting the best blinds for my windows, and the surveyor who came round twice, first to measure my windows and then to fit my new blinds, did an amazing job with the installation and walked me through how they work. I would highly recommend Specialists Blinds - you get a personal service at a very affordable price.
THE Specialist Blind Co fitted 13…
THE Specialist Blind Co fitted 13 blinds in our kitchen/dining/living area. Their quote was by far the most competitive, and their product was the best designed of all that we had seen (and we had seen a lot!). They were accurately measured and expertly fitted. We are very happy!
Excellent conservatory blinds
All the Specialist Blinds staff we dealt with were friendly and professional in everything they did, from quoting their best price up front right through to the installion of our made to measure conservatory blinds. Their Duette product appears to be top quality and has already made our conservatory habitable on hot days when it would otherwise have been a no go zone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







