Great start. Unfortunately, not so good aftercare
It's a real shame to have to provide a poor review. Things started out well with great service getting a specialist microphone delivered very quickly: I wanted to support a business that focused on helping people who needed assistance accessing technology effectively.
A month or so later, the microphone stopped working entirely - and a simple test of recording your own voice showed that it had clearly developed a fault. It was then harder to engage with SpeakIT and work out how to get the microphone repaired / replaced. Once it had been sent to them, sadly, two things happened:
1) Extremely sluggish responses to multiple chasers.
2) A position that it was entirely fine after testing.
After further chasers to actually get it sent back to me (a process that in the end lasted over five weeks from first contact), I now have a relatively expensive microphone that will sit in its box having had to be replaced with one that works from another supplier.
I wish my experience had been better; it had every chance to be, but sadly I would recommend purchasing from a larger store with hopefully more customer-focused aftercare.