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Sp Auto Tech Ltd Reviews 4

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TrustScore 3.5 out of 5

3.7

Electrical Engineer
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Company details

  1. Electrical Engineer

Written by the company

A one-stop solution for all your automotive requirements.

Contact info

3.7

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 3 out of 5 stars

Communication is Poor

Communication is Poor . I know I ordered over Christmas. It would be so easy to put a notice on the home page telling you they were shut down until Jan 2. Also delivery could be quicker .

2 January 2024
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Reply from Sp Auto Tech Ltd

Hi Greg, we take on board fully your comments and we apologise for the lack of communication for your particular order. Delivery is normally very quick and unfortunately due to the Christmas break this caused a few issues and delays. We will as you suggested in future add a notification on the website.

Rated 5 out of 5 stars

First class company.

First time buying from sp auto tech and will buy again!! Really competitively priced and first class customer service. A shining light in the industry.

22 October 2023
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Reply from Sp Auto Tech Ltd

Thanks Mark! We are very pleased you was happy with our service.

Rated 4 out of 5 stars

Great product, bad postage.

The product I ordered was great, just what I wanted.
Slight problem with postage though. It might be handy if it says on the website that orders are sent by APC and needed to be signed for. I got a card through the door saying I wasn't home and It needed signing for, if I'd known this I would have sent it to work.....I ordered two very small brass Tig welding push fit connectors (5mm) which could have been put in the letter box, but no, I had to spend my time sorting out a new delivery etc and paid £4.50 for the privilege. The most annoying thing about this was I really needed these items asap, and two days messing about was not helpful in any way.

28 September 2023
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Reply from Sp Auto Tech Ltd

Hi Tim, Thank you for going out your way to leave us a review. We are very happy that you are satisfied with your purchase yet dissapointed to hear about your delivery experience. We are going to take your advice and place a notice on our site to inform our customers of such information. Pleace accept a free delivery option for your next purchase at SP Auto Tech. We will email this code through to you shortly. Thanks again for your purchase and your review. SP Auto Tech Ltd

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