Joke of a company. Ordered a battery never received it or a refund. Ryan Burton should not be in business as he clearly is not trustworthy. AVOID THIS COMPANY AT ALL COSTS
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See what reviewers are saying
Ordered on the 19th, received my item on the 25th. A fair bit cheaper than other sellers so while delivery could be a bit quicker I can't complain at all. I was very sceptical given the experience... See more
UPDATE - After 4 weeks of no comms, the item I ordered turned up today! Still a pretty poor experience but maybe not all that bad after all ;) Original review - PLEASE HEED THE NEGATIVE REVIEWS, I... See more
Had the pleasure of speaking to Ryan who told me what part I needed for my hoover and the estimated delivery time. It has now arrived and they are true to the word when they say they are authentic a... See more
Company details
Written by the company
Spares
Contact info
22 Tang Street, WV2 4RT, Wolverhampton, United Kingdom
- contact@trendydirect.co.uk
- spareshub.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
Genuine parts and good service
Genuine parts and good service. The courier failed to deliver my items and the team were responsive and helped me get my order.

Reply from TRENDY DIRECT
Helpful company when I needed to know…
Helpful company when I needed to know what part I needed

Reply from TRENDY DIRECT
My order shipped and was delivered…
My order shipped and was delivered faster than I expected.

Reply from TRENDY DIRECT
Genuine spare part that fits
Genuine spare part that fits - good to finally get this sorted after ordering the wrong part twice from a different retailer
- Carol

Reply from TRENDY DIRECT
Arrived in under a week thank you…
Arrived in under a week thank you spares hub

Reply from TRENDY DIRECT
Bought a new charger works great
Bought a new charger works great, the real deal.

Reply from TRENDY DIRECT
was recommended to spares hub by a…
was recommended to spares hub by a fellow associate of mine as I have been looking for the wand part at a reasonable price they exceeded expectations

Reply from TRENDY DIRECT
I had to buy a new motor for my Dyson…
I had to buy a new motor for my Dyson as it stopped working last week
The issue has been solved and I’m only £50 out of pocket instead of £85.
Should of been with my on Friday but…
Should of been with my on Friday but delivered on the Monday so I can’t complain as I do realise there are delays that happen in buying products online

Reply from TRENDY DIRECT
Got me the part that I needed so my…
Got me the part that I needed so my Hoover was working again

Reply from TRENDY DIRECT
I would recommend this company to…
I would recommend this company to anyone who need a spare part
No contact, order missing
Same as others seem to be saying, I got half my order, emailed about the rest numerous times no reply at all. Will have to claim money back. AVOID THIS COMPANY.
Rubish items never arrived no email…
Rubish items never arrived no email corespondance recieve back number disconected . Looks genuine but avoid
Avoid this company if you want to loose…
Avoid this company if you want to loose your money!!! Our order is over 2 WEEKS LATE!!!! despite website saying delivery within 5 days!
Numerous emails... no reply.
Called telephone number, straight to voicemail and NO return call
EVERY attempt to contact this company FAILS!
AVOID
AVOID. Their contact number (a mobile) is always switched off. I paid £270.00 for goods and never received any confirmation or even an order number. Something is very wrong. I have disputed the charges with my credit card company.
☠️☠️ AVOID ☠️☠️
Needed to exchange a part and they won't even respond to e-mails - Avoid.
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