SpareRoom makes a complicated process much less overbearing & has a great amount of options for finding exactly what you are comfortable with. Plus, they offer some unique options such as saving searc... See more
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Find a room, sublet or roommate fast! Rooms for rent in roomshares across New York, Los Angeles, Boston, Chicago, Miami, Dallas, Seattle and the rest of the USA. Sign up and advertise your room today for free.
Contact info
234 5th Avenue, #413, 10001, New York, United States
- (877) 834 2909
- customerservices@spareroom.com
- spareroom.com
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Great app, great experience
I really appreciate this app, the ease of it, and the ability for prospective tenants and landlords to be able to communicate. I know that there is an upgraded version, I have used and will continue to use the free version as it has worked very well for me.
Would recommend but be wary
I found my apartment in NYC on pretty short notice through posting an ad about myself and people reaching out. I honestly think I got really lucky with a super ideal sublessor. I wish there were less brokers/shady listings.
I posted my ad on Zillow
I posted my ad on Zillow, next door, Facebook Marketplace and spare room and every single response to renting my room came from spare room not one single response from the others.....
Spare room gives you good customer service with an actual human being
Spare room gives you good customer service with an actual human being if you need that! Something that seems to be very rare these days.
My experience with Daniel was great
My experience with Daniel was great
Very professional was able to help solve my issue
Zane was helpful & attentive to all my…
Zane was helpful & attentive to all my questions & concerns. He also gave me tips on how to make my listing more appealing to potential renters. I was very impressed with his knowledge & professionalism.
Pronto resolve any errors from adding
Pronto resolve any errors from adding, very professional
Easy to use and your info is private.
I found a room quickly. The site is easy to us and you gave me a free upgrade for 3 days. Thanks for making a stressful experience easy.
Such a great platform to find…
Such a great platform to find housemates! Easy to use and clean cut. Super recommend.
Bravo Spare Room.com
I have rented our spare room twice with SpareRoom.com. They are an organized professional company offering great customer support. Worked for me - twice now!
Zane is very helpful and quick to…
Zane is very helpful and quick to response regarding my concerns!
She was fast very kind and resolved my…
She was fast very kind and resolved my issue expediously
Quick and appropriate response to my…
Quick and appropriate response to my request. Thanks!
very quick and professional helpful…
very quick and professional helpful response. no long waiting on phone
Customer Service was fast and friendly
Customer Service was fast and friendly. He renewed my ad another month because I didn’t get any renter. SpareRoom keeps sending emails about potential renter that I had been contacting. Lots of extra work. Downside of this portal is that it doesn’t limit the potential renters to indicate 3 or 4 preferred areas or zip codes. It is wasting lots of time for renters and landlords.
Super helpful assistance from Noah!
Somehow The dates of renewal were confusing me, so I called and spoke with Noah and he was very prompt and quick about renewing for another 28 days which will help a lot so we can complete our mission with spare room. Thank you so much Noah!
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