Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good p... See more
Company replied
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Slightly long customer service process. Had to go through trustpilot.com reviews in order to get a refund for a part that was compatible with my car model on paper (on the website too) but not with... See more
Company replied
Odered my item on Sunday and it was with me on Friday afternoon. My item came from Poland so 5 working days for delivery is acceptable. One complaint I have is that this Company has a UK email address... See more
Company replied
I caused an issue with a part i needed,contacted customer service,absolutely brilliant,it took several e.mails but my problem was sorted,well done and thanks ,keep it up!.
Company replied
Company details
Information provided by various external sources
Online shop Sparepartstore24.co.uk offers all car enthusiasts the largest selection of analogue auto parts for any car. No doubt, when buying spare car parts on Sparepartstore24.co.uk you will benefit and make sure the quality of all auto parts is beyond example. Can not find specific, rare or wearing parts in our online store? There are no unsolvable problems for us! Contact us and we will promptly order any part for your special benefit.
Contact info
4.3
Excellent
71 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Sparepartstore24 - Great Britain
Hello,
Thanks for your trust and positive feedback! We always strive to achieve the highest standards of service and quality 🔍✅
Best regards, Sparepartstore24 Team
Reply from Sparepartstore24 - Great Britain
Hello!
Thank you for your feedback 💬 We really appreciate your high rating ✅ We’ll keep improving our service and products to earn your full trust 🌟🕊️
Best regards, Sparepartstore24 Team
Very helpful customer services
Very helpful customer services. Made sure I got the correct part for my car. Fast delivery.
24 March 2026
Reply from Sparepartstore24 - Great Britain
Hello,
Thanks for your trust and positive feedback! We always strive to achieve the highest standards of service and quality 🔍✅
Best regards, Sparepartstore24 Team
Slightly odd experience
Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good price, with good delivery.
16 April 2026
Reply from Sparepartstore24 - Great Britain
Hello!
Thank you so much for your positive rating ⭐ We’re really happy that you’re pleased with your purchase and our service. We’d be glad to help you find the right car parts anytime 🚗💨
Best regards, Sparepartstore24 Team
Part fitted exactly
Part fitted exactly. Postage a bit expensive for such a small item though!!
Overall, very fast service and great website.
1 April 2026
Reply from Sparepartstore24 - Great Britain
Hello Alan!
Thanks for your trust and positive review 💯 We always strive to keep our service and quality at the highest level 🔍✅
Best regards, Sparepartstore24 Team
Reply from Sparepartstore24 - Great Britain
Hello Andrew Sutch!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Sparepartstore24 Team🛠️
Received my car part no problems at all…
Received my car part no problems at all would use again
16 February 2026
Reply from Sparepartstore24 - Great Britain
Hi Mr Andrew !
We are very glad that your cooperation with us has brought positive emotions.
Our specialists are always ready to provide professional advice.
Please, feel free to contact us again.
Best regards,
Sparepartstore24 Team🚗
I got what I needed for amazing price
I got what I needed for amazing price
Thank you
26 November 2025
Reply from Sparepartstore24 - Great Britain
Hello Marina Inga!🌟
Thank you for your feedback.
Have a nice day!
Best regards,
Sparepartstore24 Team🚙💨
Ordered a part for my exhaust
Ordered a part for my exhaust, no lead time when I paid, no shipping date, which I thought was odd as £8.50 shipping for a small rubber part I had assumed it would arrived quickly, obviously I need this as soon as possible it was only a small rubber connector for the exhaust so I checked online, the company is actually German, contacted live chat within minutes to be told I may not be able to cancel the order, that is will take up to 2 working days to dispatch, and then upto 3 working days to arrive, and that they can't confirm the cancelation as its a 3rd party distributor in the UK (not sure I believe them)
They even auto-replied to my complaint e-mail in German
Update: they where quick enough to e-mail me and tell me the order can't be cancelled as it had already been passed to the courier, so I order the item at 1PM. at 1.05PM I'm on live chat requesting a cancelation, but 2.30 they claimed they've posted it off?
Well paypal have already refunded me so stick it
22 September 2025
Unprompted review
Ordered LUK fly wheel specifically was…
Ordered LUK fly wheel specifically was looking LUK. To make sure it matches LUK clutch kit. Found 1 one here they have other brands like SACHS and others but ordered LUK. And what do you think when it's arrived in LUK box but SACHS Flywheel in it. I know it all fit and it will work ok. But I would like to get what I paid for. Local part dealer could get me SACHS fly wheel for about £100 less then they charge me. When contacted been offered £25 voucher. I did offer to keep it. I better let other know about this scaming plate. Also this is autodoc place witch i didn't know as newer buying parts from there
8 September 2025
Unprompted review
Reply from Sparepartstore24 - Great Britain
Hello LINAS KUIZINAS,
We are sorry that you have faced inconveniences.
Please be informed that LuK and SACHS are both brands of the Schaeffler Group, one of the world's largest auto parts manufacturers.
Luk, SACHS and INA are three brands united under the Schaeffler holding.
Luk and SACHS cooperate: they operate as separate brands within the same group, often using a common production, engineering and logistics base.
This means that you may find parts from one brand in the packaging of the other, and the quality is consistently high, regardless of the manufacturing location.
We also offered you to return the part and then we can refund you money for the order.
Our quality control manager will contact you in the nearest time.
Best regards,
Sparepartstore24 Team
Great vendor
Item great, communication from vendor great, however courier communication could be better
4 September 2025
Reply from Sparepartstore24 - Great Britain
Hello!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Sparepartstore24 Team
Easy to use fast shipping
1 September 2025
Reply from Sparepartstore24 - Great Britain
Hello Graham !
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Sparepartstore24 Team
Reply from Sparepartstore24 - Great Britain
Hello Laakso Jussi!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Sparepartstore24 Team
Great product and service.
4 December 2024
Reply from Sparepartstore24 - Great Britain
Hi Nigel Mullan!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Sparepartstore24 Team
Mass airflow sensor
Odered my item on Sunday and it was with me on Friday afternoon. My item came from Poland so 5 working days for delivery is acceptable. One complaint I have is that this Company has a UK email address suggesting they are based in the UK but, they are part of the Autodoc group based in Germany which they should make clear to customers.
9 August 2024
Unprompted review
Reply from Sparepartstore24 - Great Britain
Dear Jack,
We are very pleased to read sincere reviews. Thank you for choosing our company. Information about our company is available on our website: https://www.sparepartstore24.co.uk/company. Please know that we do everything possible to speed up delivery.
We look forward to seeing you again as a customer and supplying you with the parts you need. Do not hesitate to contact us at trust@sparepartstore24.co.uk for assistance.
Best Regards,
AUTODOC Team
Great customer service,
I caused an issue with a part i needed,contacted customer service,absolutely brilliant,it took several e.mails but my problem was sorted,well done and thanks ,keep it up!.
7 August 2024
Unprompted review
Reply from Sparepartstore24 - Great Britain
Hello!
We are very glad that your cooperation with us has brought positive emotions.
Our specialists are always ready to provide professional advice.
We are looking forward to seeing you in our online store.
Best regards,
Sparepartstore24 Team
Awful company
Awful company, don't deliver items, don't reply to emails do not use!!!
30 July 2024
Unprompted review
Reply from Sparepartstore24 - Great Britain
Hello, We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, sparepartstore24 Team
£8.45 delivery cost and still took a week
£8.45 delivery on an item that weighed approx 200g and took a week to arrive. Slow and expensive service.
21 June 2024
Unprompted review
Reply from Sparepartstore24 - Great Britain
Hello Mark, Thanks for your feedback. We insure every parcel, regardless of its volume and value. This increases the shipping cost but it also allows us to provide a higher quality of services, which is very important to us. Moreover, we offer shipping at our costs on big orders. Please remember that we deliver goods from Germany, so the shipping is more expensive than from your local store. Feel free to contact us at trust@sparepartstore24.co.uk is you have any questions. We will be always happy to assist you. Best Regards, Sparepartstore24 Team
I ordered an incorrect part for my…
I ordered an incorrect part for my vehicle, of my own fault. I reached out to customer service and within 24 hours they provided me a solution that I was happy to accept. The process was smooth and quick.
22 May 2024
Unprompted review
Reply from Sparepartstore24 - Great Britain
Hello Damani!
Please, accept our gratitude for your feedback and attention to our work. We are happy to know that you have a positive experience of cooperation with us. Please, feel free to contact us if you have any questions.
Best regards,
Sparepartstore24 Team
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