Space Foundry Marketplace Reviews 651

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its efficiency and reliability. Many people found the delivery service to be exceptionally fast, often receiving their orders within hours or a day, and appreciated the smooth user experience and easy navigation of the site. However, some customers also noted occasional delays in delivery, with a few instances where items took longer than expected to arrive or were unavailable after purchase. There were also mentions that communication from some sellers could be inconsistent, and that time zone differences might affect delivery speed.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its speed, reliability, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast delivery times,... See more

Product

Customers consistently note positive experiences with products. Many reviewers received exactly what they... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth, easy, and... See more

Order

Customers had positive experiences with order. Many reviewers consistently received what they ordered, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is crystal clear to me after a dozen transactions with Space Foundry Marketplace that regardless of the order's value, delivering the goods is their utmost priority. I was given 5 stars to use in m... See more

Rated 5 out of 5 stars

First time buyer. Ordered a paint for a ship. Delivered and complete within two hours. I was skeptical about the "grey market" but this transaction went smoothly and without any issues. Space Foundr... See more

Rated 5 out of 5 stars

Quick and honest. When another company saw the prices rise for the perseus they canceled everyone's orders to raise their prices. Im looking at you Starlight Trading Industries. I will only trust Con... See more

Rated 5 out of 5 stars

I took a chance despite internet warnings about not buying directly from RSI and to beware of scams. That being said, I decided to take a chance because the fact that Space Foundry had a presence on D... See more


Company details

  1. Online Marketplace

Written by the company

The next generation Star Citizen trading platform.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

651 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Very reliable and fast

Very reliable and fast, a wide variety of items, and very trustworthy. I had a problem with a purchase because I made a mistake, and I'm 100% satisfied.

9 March 2025
Rated 5 out of 5 stars

Got paint that CIG would no longer provide.

Seller was fast and delivered at reasonable mark up. CIG decided to only offer the paint in concept sale and got confirmation from support staff that the paint would never be offered again. So happy to pay a little markup to get the rare paint.

2 March 2025
Rated 1 out of 5 stars

Will not respond to me on the site and…

Will not respond to me on the site and can not track order.

2 March 2025
Unprompted review
Space Foundry Marketplace logo

Reply from Space Foundry Marketplace

Sorry for the late reply; it seems I missed commenting here since the topic was already resolved on our support channel.

The issue was a mismatch in expectations:
This rating was posted when delivery wasn't instant, but our deliveries are done manually and not automatically. A 24-hour delivery policy applies to all our products sold.
The product was delivered correctly within that time, and the issue was clarified and resolved during business hours.

Rated 5 out of 5 stars

Great, even if it took a while.

It took me a little while to receive my order, but I guess it has something to do with the time difference. Nevertheless, I was completely satisfied. I got what I wanted without any fuss.

13 January 2025
Rated 5 out of 5 stars

great

great! reliable! I was skpectical but this one has the best price among other sites and it worked. this is my 4th purchgase

12 January 2025
Rated 5 out of 5 stars

Fast and Safe

The story was easy to find what I was looking for. The experience of buying the items was fast and safe.

12 January 2025

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