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Spa Motors (Mid Wales) Limited Reviews 

540
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff members are exceptionally welcoming, polite, and knowledgeable, making visitors feel completely at ease while browsing or test driving vehicles without feeling any sales pressure. Customers really appreciate the smooth purchasing process, thorough communication, and the fantastic overall service provided from start to finish. However, some customers also noted issues with unexpected mechanical problems and frustratingly slow repair times following their purchase. A few reviewers experienced vehicle faults shortly after driving away and felt disappointed by the lengthy duration required to get their cars fixed properly.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professional, friendly, and knowledgeable... See more

Service

Customers consistently report satisfaction with the service, highlighting professional and helpful staff... See more

Product

Customers consistently note positive experiences with product selection and quality. Reviewers frequently... See more

Customer service

Reviewers mention positive feedback about customer_service, noting friendly interactions and consistent... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth and stress-free purchasing process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more

Rated 5 out of 5 stars

Recently bought a Vw Tiguan from this company. Faultless service from start to finish. When we collected the car, it was absolutely immaculate. The attention to detail and understanding our budgets... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(540)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased a Pickup from Spa Motors

I purchased a Pickup from Spa Motors, The Sales man Ryan was very helpful from start to finish, with excellent product knowledge. He made getting the Tow Bar sorted very simple & the vehicle was exactly as asked for when we collected.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Recently purchased a used car from Spa…

Recently purchased a used car from Spa motors Hereford.Straight away I was made to feel at home and at ease. I was guided by Simon Walker throughout my purchase which was made pleasurable by his helpful and knowledgeable advice. Thanks again Simon.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Llandrindod Spa Motors

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel comfortable and confident to be able to take my time deciding on a major purchase. I test drove twice and have to say I love my new car. The fact that I bought locally was an added bonus. I’d highly recommend Ryan and Llandrindod Spa Motors.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

We have recently purchased our third…

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always quick to respond, find pricing, ETA's, delivery information and just get things sorted! Simon always keeps us up to date and it's why Spa are now our chosen supplier of work vehicles! Fantastic service as always! Thanks again Simon!

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Joe was extremely helpful and…

Joe was extremely helpful and knowledgeable. He talked us through many options and gave very sound advice. He even gave me a driving lesson in an automatic car as I’d never driven one previously!!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Recently bought a Vw Tiguan from this…

Recently bought a Vw Tiguan from this company. Faultless service from start to finish. When we collected the car, it was absolutely immaculate. The attention to detail and understanding our budgets were fantastic. We dealt with Joe in the showroom. He was honest, understanding and very patient with us. We cannot fault this company and would recommend any future customers to use Spa motors Brecon.

Thanks guys

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Joe at Spa Motors

Great service from Joe at Spa Motors. Very helpful and went above and beyond for us to get the right car and get the deal done.
We will be using them for the services and tyres from now on too.
Very happy customers. ⭐️⭐️⭐️⭐️⭐️

8 September 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a car from spa…

I recently purchased a car from spa motors (mid Wales).
Ryan was very helpful to my personal circumstances, pleasant and professional.
The whole process went smoothly and quickly
I would 100% recommend Ryan and his team if you're considering buy a vehicle
Outstanding Brilliant Service

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Speak to Joe at Brecon! Fantastic

Outstanding service from Joe at the Brecon branch! Super easy to deal with, very helpful throughout the whole process, professional and great communication. Thanks you Joe for helping us find and secure the perfect t car for us 😊

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended Overall

Overall, I highly recommend spa motors to anyone in the market for a new or used car. I was greeted by Ryan in Llandod branch and his professionalism, integrity, and commitment to customer satisfaction are truly commendable. Thanks to spa I drove away with a great car and a positive buying experience.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Just bought a mercedes ml 350

Just bought a mercedes ml 350 , Ryan is the person we dealt with, he was very thorough with explaining the process, he also dealt with change to private plates, nothing was too much trouble for him, I would definitely recommend Ryan and spa motors 😁😁👍👍👍

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Spa Motors

We were very happy with the service we received when buying our new vehicle. Ryan was knowledgeable and friendly. The vehicle was serviced and prepped ready for collection as agreed

21 August 2025
Unprompted review

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