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South Coast Home Improvements is a family-run company with over 40 years of experience in the industry.
85 South Coast Road, BN10 8QS, Peacehaven, United Kingdom
From initial quote to install my experience with SCHI has been brilliant.
John has been in my home installing for the last couple of days and he’s been incredibly good in making the install look so good and the finishing touches he has done have been above and beyond - definitely the difference between a trusted local company like SCHI and the big names. John is a very pleasant guy and very professional. Thanks John.
South coast home improvement s
Absolutely recommend 10/10.
From going to the Peacehaven showroom and dealing with the manager there, to having the measure up done and today installed. Sam and JP are superb, quick clean and tidy and perfectionists, thanks both. We are delighted
Replaced all the windows in our place very quick and did a great job. Highly recommended! Shane was a joy to have working on them.
Extremely efficient service from John. He explained everything and we are absolutely delighted with the doors he fitted today. I have used South Coast Home Improvements in the past and would not hesitate to recommend them.
New front door installed quickly. Lovely
Shane - who installed two new windows in our french doors was efficient, courteous, polite and very tidy. We were very impressed with Shane
From entering the showroom to receiving a quote to install date it’s been great. Turn around has been much quicker than we expected too. Adrian and Taylor were our fitters and they have done a great job. Always on time, always left it clean and tidy and were very friendly but also got on with the job. Thanks for an easy plan and install. Will use again for future work.
Professional and friendly. No pressure sales. Installer Jon was 10/10 - faultless work and a pleasure to have around.
Although installation of a new composite door was expected before Christmas it was not a problem for us that it was not fitted until first week of Jan. The door was exactly as we had ordered and the fitting was done professionally. Fitter also gave us good advice on maintenance and I today received their online maintenance booklet. Really happy with final product and service we received from ordering, surveying and fitting.
form the initial meeting at the premises to 3 weeks ordering and then just 5 days after that the fitting which took 3 days, the fitters were helpful and looked after the office why I was not there
2 big bay windows a door and side large window.
they cleaned and tidied up after there work had finished, I would recommend South Coast in the future Thanks Chris from Christopher Sarson Funeral Director Newhaven
We were very impressed with south coast home improvments, new consevatory doors and windows.
Anthony the project manager was always available to speak to us and was happy to answer any questions.
The fitters were very professional and knew what they were doing also very clean and tidy.
We would definitely recommend this company.
Fantastic Service from South Coast Home Improvements
Punctual, Professional, Personable
Highly Recommended
Great service from start to Finish. the entire team of South Coast has been outstanding in helping us from start to finish. Great windows.
South Coast did a quality job on my conservatory. Professional and high-quality work. Friendly builders too, so would definitely recommend South Coast Home Improvements
I ordered replacements for 2 double glazed windows and a conservatory. The main concern was the poor quality of the units. Everything fitted by South Coast had to be sorted out - mainly because the quality control was poor. Not only that, the sealant for the windows was badly executed and had to be replaced. The walls around the windows were not made good.The fitters left their tools and fittings on the lawn and did not tidy up after themselves at end of day. It all seemed so rushed. It took a few phone calls/e-mails to get someone back to rectify all the snags.
I am not happy with the work and have now seen rust appearing on the ceiling of the conservatory, ?from a fixing.
In hindsight, the initial assessment was lacking, including options for types of windows not explored.
Two stars is generous.
Reply from South Coast Home Improvements Ltd
Thank you for providing a review & please accept our sincere apologies if we didn't live up to your expectations on this occasion. That dissapoints us greatly.
There were 2 double glazed sealed units that had to be replaced due to factory, however these were ordered & replaced as soon as they could be remade.
The units were supplied by Press Glass, the largest sealed unit manufacturer in the UK, however due to the nature of the product there can occasionally be the odd mark that gets missed during factory QC procedures, but of course we pick this up & replace as a matter of course. Regrettably this is an occupational hazard of working with glass.
We are sorry that our installers didn't tidy up well enough for you each evening, however be assured that we have spoken with them in order that they perform better going forward.
Your installation was provided with a 10 year guarantee, so if you have a problem with a rust spot as mentioned, please call us to arrange an engineer visit so we can rectify it for you.
Thankfully our customers generally tell us how good our installers & products are, but we are very sorry that in this instance we didn't live up to our normal excellence.
Fantastic from start to finish. Thank you all
Excellent windows expertly fitted. Great service on the day. Very friendly people fitting and very happy with the windows and doors
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