Sourdough by the Sea Reviews 

104
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and top quality products, making them completely ideal for starting brand new baking hobbies at home. Many people are extremely happy with how wonderfully well the items are packaged and how easily everything works during daily kitchen use. Though some customers purchased the baking products specifically as presents, a few noted occasional challenges with selecting the correct item or leaving detailed feedback. Other consumers also mentioned that baking delicious sourdough bread at home is a wonderfully enjoyable, fulfilling, and rewarding personal journey.

What people talk about most

Product

Consumers find products to be of fantastic quality, beautiful, and reasonably priced. For example, reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly and quickly.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like starter kits... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the starter Kit to start baking bread as ive retired and like the idea of baking sourdough. Kit arrived quickly and was all high quality. Following the instructions I had a few hickups which... See more

Rated 5 out of 5 stars

First Class personal customer service which successfully resolved a delivery issue with Royal Mail so i could receive the order in time for Christmas. Haven't yet done the baking (it's not for me bu... See more

Rated 5 out of 5 stars

I bought the full starter kit for my husband of this birthday and he loves it! He is making the most delicious bread and is getting really confident. The instructions to start, he found a bit tri... See more

Company replied

Rated 5 out of 5 stars

I recently purchased two additional dry starters, and they arrived with impressive speed. I truly can't praise this product enough; it's ideal as a gift or for embarking on a new hobby. - Phil


Company details

  1. Baking Supply Store
  2. Bakery
  3. Bakery Equipment
  4. Cooking Class

Written by the company

We are a creative kitchen by the seaside in Brighton, East Sussex. Founded in 2021, our aim is to help people become better bakers, and become more creative with honest, homegrown ingredients and premium baking tools. Our bestselling sourdough starter gift sets are the tried and tested stars of any home baked sourdough bread. You have a friend for life, with our sourdough by the sea.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(104)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant customer service

I ordered this as a gift, it was dispatched quickly but didn't actually arrive. I contacted Jim and he immediately got a new one packed and sent out, which arrived today. Can't fault that kind of customer service.

29 November 2025
Unprompted review
Sourdough by the Sea logo

Reply from Sourdough by the Sea

Brilliant to have your kind review. Best wishes, Jim / Founder x

Rated 5 out of 5 stars

Excellent customer service

Despite my first box of Weck jars turning up damaged, Jim replied promptly to my email, took on board my comment about more packaging being needed between the jars and sent out replacements straight away. I loved the personal email that Sourdough by the Sea’s founder Jim took the trouble to write. It made me feel like my custom was valued.
Also the three jars etc offer was so quick and easy to order.

10 November 2025
Unprompted review
Sourdough by the Sea logo

Reply from Sourdough by the Sea

Thank you for your kind review. Best wishes, Jim / Founder x

Rated 5 out of 5 stars

Bought 2 more dry starters arrived…

Bought 2 more dry starters arrived really quickly , I genuinely can’t rate this product high enough it’s the perfect gift or the start of new hobbie . Phil

20 October 2025
Unprompted review
Sourdough by the Sea logo

Reply from Sourdough by the Sea

Hi Phil - really appreciate your support, Jim x

Rated 5 out of 5 stars

Starter kit

I bought the full starter kit for my husband of this birthday and he loves it!
He is making the most delicious bread and is getting really confident.
The instructions to start, he found a bit tricky, as he didn’t know how to fold the dough (so maybe the instructions could me more specific for a complete novice), but he looked at a YouTube video and was away.
Great starter kit and great tasting bread! Would definitely recommend!

11 July 2025
Unprompted review
Sourdough by the Sea logo

Reply from Sourdough by the Sea

That’s really great feedback. Thank you. Happy baking. Jim @ Sourdough

Rated 5 out of 5 stars

Great product

Great product. The starter arrived well packaged and is still going strong. Easy to follow instructions and after a couple of feeds was ready to use. Very happy with my purchase.

24 June 2025
Unprompted review
Sourdough by the Sea logo

Reply from Sourdough by the Sea

Wonderful Janice. Great to have your feedback. Jim @ Sourdough x

Rated 4 out of 5 stars

Birthday present success …

My order was sorted quickly and efficient with only a minor alteration to the specifications of the order. The baguettes produced were good but it is always difficult to get the same taste as a professional boulangerie due to it being baked in a regular oven.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

I’m so glad i found sourdough by the…

I’m so glad i found sourdough by the sea! They have helped me make amazing breads at home which i didnt think was possible. It’s helped my diet as well as my wellbeing thank you! 🙏

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Great business , strong starters

Great business supplying strong starters for home baking! Gift set well received with everything nicely presented.

17 June 2025
Unprompted review
Sourdough by the Sea logo

Reply from Sourdough by the Sea

Wonderful to have you as a customer. Much appreciated for the feedback. Happy baking! 🙏🇬🇧 🍞

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Good package of items - perfect for a gift.

20 May 2025
Sourdough by the Sea logo

Reply from Sourdough by the Sea

thanks for taking the time to review. it really helps us grow and help other home bakers. best, Jim @ Sourdough x

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