It's really a bad company. The customer service is awful. Never fix any issues. You make a Playlist for your business and only a handful of songs play. The sonos integration is very limited. No... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We’ve been using soundtrack for a few months now for our hospitality business. Our favourite genre is acoustic hits. The music gives beautiful ambience to our venue, and almost every day a customer... See more
I have been very happy with Soundtrack overall. The playlist selection is excellent, and both the controller and mobile app make the system very easy to manage in a business environment. The exp... See more
Company replied
Creating playlist for Holiday was never been easier. Please add more theme for different time; morning, afternoon, evening and night. Different genre will be better; Pop, Rock, jazz, etc. More option... See more
Company details
- Software Company
- also in
- Audio Visual Consultant
- Media Company
- Music Management and Promotion
- Music Store
Written by the company
Soundtrack is the world's leading music streaming service built specifically for business. Founded by Ola Sars, co-founder of Beats Music, the platform empowers global brands to stream music legally and strategically in commercial spaces. Soundtrack is currently used in 73 countries by global companies such as Uniqlo, Dr. Martens, Four Seasons, Kiehl's, Joe & The Juice and Tag Heuer. With a catalog of more than 125 million tracks, tools for playlist control across multiple locations and built-in licensing compliance, Soundtrack helps brands deliver consistent, emotionally resonant experiences while protecting artist rights.
Contact info
Gavlegatan 16, 113 30, Stockholm, Sweden
- support@soundtrack.io
- soundtrack.io
3.5
Average
285 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wish I could be a little more…
I wish I could be a little more specific in narrowing the music played, but I do see the selection improving over time. It is overall the easiest of the business music services we have had or looked at, and it doesn't require you to buy equipment. I would recommend trying it.
18 November 2019
Professionally managed playlists keep…
Professionally managed playlists keep your client or employees happy 365 days per year.
18 November 2019
Reply from Soundtrack
Hi Ozzie, we have plenty of music based on business types, please reach out to support@soundtrackyourbrand.com if you need any assistance navigating the product.
very good customer support service!
very good customer support service! good compilation of music in very affordable price.
18 November 2019
Truly a great product!
Truly a great product, ease of use, 99.99% uptime
Great fast support, easy to use and large range of music if not the biggest out of all the music services we have tried.
18 November 2019
Not Bad
Not bad although there could be a little more variety of music available. I asked for a Flamenco playlist, but they didn’t seem to know what Flamenco music was.
12 November 2019
I’d like to see more cross over…
I’d like to see more cross over availability in song choices when I’m curating a playlist in Spotify. Is there a possibility to search by Artist and then pick a playlist off of that? What about Mood Playlists like you have for Spotify?
11 November 2019
Reply from Soundtrack
Hi Monica, you can create soundtracks both by searching for an artist as well as by mood. Check out these help pages for more info:
https://help.soundtrackyourbrand.com/hc/en-us/articles/360017775051-Create-a-soundtrack
https://help.soundtrackyourbrand.com/hc/en-us/articles/115002041391-The-music-in-Soundtrack-Be sure to contact support@soundtrackyourbrand.com if you have any trouble!
Great addition to our distillery…
Great addition to our distillery tasting room atmosphere!
11 November 2019
Works like a charm!
4 November 2019
The Solution itself is brilliant…
The Solution itself is brilliant designed and easy to use. Support acts super fast and is really helpful.
21 October 2019
Great concept works flawlessly for our…
Great concept works flawlessly for our gym and the staff love it.
21 October 2019
I would like more control over select…
I would like more control over select songs on the playlist.
15 October 2019
GREAT SELECTION OF MUSIC
9 October 2019
Everyone is enjoying Soundtrack on our…
Everyone is enjoying Soundtrack on our level creates such a positive mood. Music not only improves the atmosphere but I think it helps put everyone in a better mental space. Would love to roll it out to all our spaces.
24 September 2019
good music with many styles for your…
good music with many styles for your business and thank you for your kind support when we have a problem.
13 September 2019
Loving 'Soundtrack Your Brand'.
Fantastic product, love the Spotify bespoke playlist options, it's just such a simple system to use across multiple venues.
31 July 2019
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.