Fast delivery, good quality product. Could do with more variety of natural sounds.
Company replied
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Fast delivery, good quality product. Could do with more variety of natural sounds.
Company replied
Arrived quickly. Easy to use. And even though I was sceptical, it actually works - I’m dropping off to sleep much easier now, but the noise isn’t annoying, which is what I was worried about. The only... See more
Company replied
I was dubious about this company at first because my purchase email never got sent to me so I thought I'd Been scammed, ended up in spam. The company reps corrected the issue and communication was... See more
Company replied
The sounds are not distinct enough. Huge overlap. For example the sounds to sooth a baby “Aviary” has water drowning out bird song! There is no wind sound choice. Rain in a tropical forest would... See more
Company replied
We provide our customers with the best sound and white noise machines imported from the USA. We are the official UK distributors of the LectroFan and Sound+Sleep product ranges. We pride ourselves in our quick delivery times and excellent customer support.
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Fast delivery, good quality product. Could do with more variety of natural sounds.

Reply from Sound Of Sleep UK
ASTI (SoundOfSleep) supplied a defective replacement cord that caused my LectroFan to dangerously overheat immediately upon use -- after the first power cord was also defective! Rather than addressing this electrical fire risk, their customer support team dismissed the hazard entirely to save themselves the cost of international shipping. In a blatant attempt to dodge their warranty obligations, their representative denied supplying mains adapters to the UK market, completely ignoring the fact that I purchased the machine directly from the UK LectroFan Amazon storefront.
Their disregard for safety is matched only by their contempt for basic consumer rights. When their courier couldn't deliver a subsequent cord, ASTI was dismissive and contemptuous, refusing to deal with the issue. Instead, they instructed me to resolve their shipping dispute for them and told me to purchase an unauthorised electrical plug out of my own pocket.
This company ships dangerous electrical components, denies its own operations to avoid accountability, and openly breaches UK consumer law. An absolutely disgraceful operation that should be avoided at all costs.

Reply from Sound Of Sleep UK

Reply from Sound Of Sleep UK
Quick delivery and great item. Website easy to use and item delivered quickly and just as described.

Reply from Sound Of Sleep UK
Just updated my review on 2 Feb 26 to share our complete delight with the product--thanks to our Sound+Sleep, we are enjoying uninterrupted sleep even when our upstairs neighbors are stomping around! Great customer support for my shipment tracking question. Due to the holidays, it wasn't possible to send me tracking information. Though I did receive my order post-holidays, with tracking information I would have been able to retrieve and enjoy it sooner.

Reply from Sound Of Sleep UK
The website is very clear making it easy to decide which product would suit me best. Delivery was really quick. So far the white noise is helping my anxious dog put up with the fireworks!

Reply from Sound Of Sleep UK
Good product at a reasonable price and arrived quickly
Really appreciated buying from them and the product I received. Very happy with everything :)

Reply from Sound Of Sleep UK
A replacement for an old Lectrofan which i had used for years. Quick delivery and excellent product.

Reply from Sound Of Sleep UK
The sounds are not distinct enough. Huge overlap. For example the sounds to sooth a baby “Aviary” has water drowning out bird song! There is no wind sound choice.
Rain in a tropical forest would be nice. In other words to hear a more differentiated rain would be a nice choice!
All the rushing water in sooo many choices blend and bland down the choices.
Water in the meadow too?!
I hope you can use my feedback to make your product better.
Maybe you are trying to too hard to give too many choices…and losing some differentiation??

Reply from Sound Of Sleep UK
Would have given 5 stars for the Lectrofan itself. But the power adaptor was faulty so I feel I can't. I requested a replacement power adaptor and this was delivered promptly.

Reply from Sound Of Sleep UK
Great service. The cable on my Lectrofan had broken at the join, which was a big problem for me as i'm so used to having it running through the night. Ordered a new cable on the Saturday and received it the following Tuesday. Phew! Emergency over.

Reply from Sound Of Sleep UK
Very quick delivery and how you reoluwd back to me. Excellent customer service.
And I love my product.
They are great for a multi-dog household. I love this product - so much so I have 3.
This has restored my sanity, no longer having to hear elderly neighbour's TV which is on all day 7 days a week. I'm using the fan setting, after a few days it blends into the background and you hardly know it's there.
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