SoundMAGIC Europe Reviews 

168
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's exceptional sound quality, often described as crystal clear and precise, delivering great clarity and bass. Many people frequently highlight the excellent value for money, noting that the products perform well above their price point. The delivery service also receives consistent praise for being quick, prompt, and efficient. However, some customers also noted issues with durability, mentioning that products sometimes developed cracks in cables or buttons stopped working within a couple of years. A few other people also felt that the sound performance, particularly the bass, was merely average or light, and some found the earbuds uncomfortable or unable to provide a good seal.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing them as excellent, sensational, and... See more

Quality

Customers consistently note positive experiences with quality, praising the sensational and excellent product... See more

Price

Customers consistently express satisfaction with the pricing, often highlighting the great value and quality... See more

Value for money

Consumers find value for money to be positive, with many reviewers praising the incredible quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, these headphones are seriously amazing. This is the first time I’ve tried corded phones with a type c plug with the d to a converter in the plug and it’s so convenient for iPhones and modern pc’s... See more

Rated 5 out of 5 stars

The headphones are exceptional. I did have some sony which has to be connected to another lead to insert in my phone. These constantly failed so I found these with a usb c already attached😀. The soun... See more

Rated 5 out of 5 stars

Began using SoundMagic in-ear headphones about a decade ago on the advice of a pro musician friend and couldn't be happier, to the extent that I've been buying them for relatives for Christmas and bir... See more

Rated 5 out of 5 stars

These wired E80D Soundmagic headphones are great. Nice sound, light and with an in wire volume control. They have an inbuilt DAC and have a Type-C connector, and so plug straight into my mobile. I rea... See more


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Buy official SoundMAGIC headphones and earphones in the UK and Europe. Award winning wired and wireless headphones including the SoundMAGIC E10.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(168)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product, good price

Ordering was easy and delivery was prompt, but you expect that. I like the website - easy to navigate, easy on the eye and good information about the products. The in-ear headphones I bought sound good, look well-made and are a reasonable price.

17 February 2025
Rated 3 out of 5 stars

A bit disappointed this time

Pros:
Sound quality, as ever, is great.
Very stable in the ear.
I really love the neckband so I can take them out and not be concerned about losing them.
Incredibly light weight.
The delivery was SO quick and they arrived well packaged.

Cons:
The headphones won’t create a permanent link to my iPhone so I have to disconnect and reconnect every time I turn them on. I’ve never had this issue with a pair before but it’s quite frustrating.
They’re less comfortable for long wear than ones I previously owned.

Ever since I first bought from
Soundmagic I’ve been a totally loyal customer and converted others too. First time I’ve been anything less than extremely impressed.

4 February 2025
Rated 5 out of 5 stars

Awesome sound quality…

After LOTS of research I recently bought my first set of soundmagic E11s. I'm not putting for the money they are incredible. They are simply incredible. Irrelevant of price. Amazing sound quality.

7 February 2025
Rated 5 out of 5 stars

The E11 in earphones

The E11 in earphones are great sound magic certainly deserve the awards they have won they have but alot of effort into their products you get alot for your money

The E11 are clear the sounds are separated a very sophisticated sound i don't get audio fatigue when using them they are worth the money and perform better than more expensive earphones/IEMS have had in the past

I look forward to trying Their other products in the future

27 January 2025
Rated 5 out of 5 stars

Thumbs up!

These Soundmagic phones really are the business - great sound with excellent bass response - how do they do that? This is the second pair of their phones I've bought (put the first through my washing machine) and these are even better. With excellent service and a reasonable price, I highly recommend SoundMagic, their products and service.

23 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look