Sound-Affair Reviews 

425
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and good value of the products, which often arrive in superb condition. Many highlight the staff's professionalism, helpfulness, and courteous nature, making interactions pleasant. The service is frequently described as straightforward, efficient, and smooth, with prompt communication and quick payments. Consumers appreciate the fair and generous prices offered for items, often finding the valuation better than other options. The entire process, from initial contact to collection and payment, is noted for its ease and reliability, with many recommending the company for its outstanding service.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting professionalism,... See more

Price

Reviewers mention positive feedback about price, with many customers reporting fair and good prices offered... See more

Payment

Users describe positive interactions with payment, highlighting prompt and instant transactions. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a pair of B&O 6000 speakers in January 2023 and subsequently a B&O cartridge from Sound-Affair. The products are excellent, good value for money and exactly what I wanted to reactivate... See more

Rated 5 out of 5 stars

Sold my beogram 7000/4500 turntable to sound affairs,a good price agreed, Equipment picked up by james at a convenient day and time. Money transferred and recieved straight away before james left m... See more

Rated 5 out of 5 stars

Honestly brilliant - AI suggested this company might be interested in my old B&O cd player that had been under a blanket in my garage for about 5yrs! Finally, we’re doing a big reorg and decided to “... See more

Rated 5 out of 5 stars

I contacted Sound-Affair through their website to see if they'd be interested in purchasing my old B&O hifi. They responded promptly and after sending them through a few photos they came back with an... See more


4.9

Excellent

TrustScore 5 out of 5

425 reviews

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4.9

All reviews

(425)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought & Sold - Brilliant Experience

We had a BeoSound 3000 that needed a laser. We were looking for a solution for it when we found Sound-Affair.
James has been brilliant - we purchased a BeoSound 3200 which looks like new, for a fair price.
We then used the packaging to courier the old one to Sound-Affair and received payment the day they received our bank details.
Couldn't have been easier!

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Recommended

James was very helpful and came back to me quickly from the first enquiry. I thought that the price I was offered for my sound system was fair and the process of selling it was very easy. I would happily recommend Sound Affair to anyone.

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Sold my B&O 9000 and speaker system.

Sold my B&O 9000 and speaker system to these guys. From start to finish they were brilliant.
They kept on constant touch explaining what was happening, sent me packing supplies for the speakers and 9000 base. They could not do enough.
Extremely efficient, professional and trustworthy.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Original aerial for Beocentre 2300…

I had been looking for an authentic aerial for my Beosystem 2300 so it was great to see one advertised, so I bought it. Delivery delay due to holiday but excellent communication straight away. Item arrived the following day, really happy with my purchase. A+++ seller.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Sold B&O equipment to Sound Affair

We had some old B&O equipment laying around that we found no use for. Sound-Affair provided a quick quote to buy them, once approved picked up the next day with funds in hand immediately. Great group of people, speedy interaction and excellent service. Would recommend to anyone.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

First time online purchase of pre-owned B&O system experience

I was looking to purchase pre-owned B&O system, I found Sound Affair has my wanted system and in good condition on their webpage. I placed an order for 2 times, one for a Beolab 8000, and the other one is Beosound 9000 with floor stand which are my dream set. At the beginning, I am very hesitating because I have less confidence with online purchase especially such expensive products for me. James responded quickly for my enquiries every time and I confirmed the deals. I received the first shipment for BeoLab 8000 but unfortunately the packaging was damage during the transport in spite of the packaging looks good but I understood the speakers are very heavy. Some cables were lost and don’t know why the speakers base were returned. I spoke to James about that, he replied to me very fast and promised to resend them to me after receipt of return. Finally, I received the base on the next week. The second shipment of BeoSound 9000 with floor stand just come yesterday, the packages were in very well condition and the packaging are fantastic. I simply set up the system, it works perfectly, and the sound is amazing. The condition of the system is good as mentioned in the website, no hidden defects. In generally, I have a pleasant purchasing experience with James this time and sure I will be returning again for any future needs and upgrades for my B&O system in future. I would strongly recommend Sound Affair to anyone looking for quality, pre-owned B&O Products.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recomended for B&O Sales

I looked at multiple buyers before settling on Sound-Affair to purchase my much loved but no longer needed B&O equipment and made the right choice. James was a pleasure to deal with making the entire process seamless. I unreservedly recommend their service and know my B&O equipment is now in good hands and will find its way to a new owner, who I hope gets as much joy from it as I have.

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Purchase of pre-owned B&O CD PL & SPEAKERS

Simply the finest purchase I've ever made .
A Beosound 3200 CD player & a pair of Beolab 6000 speakers ( both preowned & immaculate ) .......crystal clear , stunning sound !
Like having cataracts removed from your ears ..I'm now hearing my entire CD collection , effectively , for the first time ...... as a recording artist would want their music to be heard , I'm sure. Knocks Bose into a cocked hat .
James was a delight to deal with .... very helpful and obviously passionate about Bang & Olufsen .
I can't recommend SOUND AFFAIR highly enough ...
Life's too short not to own a B&O system at some point ......
" Quality is not expensive ...... it's priceless ! "

28 February 2023
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Sound Affair enough

I can’t recommend Sound Affair enough. We had a pair of Beolab speakers we were looking to sell on and found Sound Affair online. James was so efficient and the whole service was outstanding, replied to all emails quickly and arranged a date and time to collect the speakers within a couple of weeks of first getting in touch. Payment was transferred on the door step and received straight away. Brilliant service and would use again in the future!

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from Sound Affair.

It was a real pleasure to use the excellent service provided by Sound Affair to pass on the Beogram 4500.
James supplied the boxing and courier which made the process so easy and stress free. Payment was prompt too. If only all companies gave such good service. Very pleased and thank you James.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Sale of my Beo Soundstage Soundbar

James offered a fair price which was paid directly into my bank account on collection. He was polite and kept in contact throughout the process. I’d recommend this company and it’s good to know that someone else will get to enjoy this soundbar as I have.

27 February 2023
Unprompted review
Rated 5 out of 5 stars

Beolab 3 in white

Ordered a pair of Beolab 3. They arrived in perfect condition professionally wrapped and they sound great. James was very pleasant to deal with.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Speakers sold

So glad to find a company still working with pre-owned B & O equipment, it needs to be treasured.
My transaction was conducted well and the bid was fair considering the age of the pieces.
Yes, James can take a little while to catch up but I put this down to being busy, which is good because I want to deal with sound Affair again.

19 January 2023
Unprompted review
Rated 5 out of 5 stars

Belab 6002 to New Zealand

Ordered a pair of BeoLab 6002 from Sound-Affair. They are ideal for my system and come with a one year warranty. As I am in New Zealand I was also impressed with the packaging and shipping process which took just over 2 weeks. Can definately recommend.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

It was a pleasure to meet James from Sound-Affair, who delivered and installed a Beosystem 7000 with BeoLab 6000 Speakers and a control panel at my home 7 days ago.

As a ‘Blast from the Past’ I can now again enjoy my old vinyl records, tapes and CD’s on this superior system.

I was delighted with James’ professional service, combining his knowledge of the products with being helpful and patient. I am very happy to recommend this company.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

efficient and prompt.

efficient and prompt.
I have no complaints, and James has a friendly demeanour over the telephone, which is unusual these days!

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient. I disposed of 2 B&O tv remotes by 2nd class post on Wednesday and had money in my account on Monday, despite postal strikes and Christmas. Thank you James. I learned about this company from B&O in Selfridges.

5 December 2022
Unprompted review

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