The designs are just printed on the fabric so the inside is just white. It's not like an actual knitted sweater, which is fine because the designs are still beautiful and look great and the sweaters a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Shipping tracking info was never sent but most importantly my jersey was too small and was printed on the back with the number on backwards. Not sure how that happened. It’s pretty obvious how t... See more
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Unfortunately I thought that this company was local (US based) but it took a long time to get the items I purchased. The designs are awesome, I received so many compliments on them every time I wear... See more
Company replied
I had ordered a shirt with a design option, based upon the album cover for "The Low End Theory", by the rap group A Tribe Called Quest. The shirt has been well executed, and is confidently contai... See more
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Company details
Written by the company
Soulisfree —— Artistic Clothing, Graphic Designed T-shirts,Hoodies,Apparel. Men's & Women's Creative Artistic Clothes, We Stock A Wide Range of Quality Funny Art T Shirts/Hoodies/Other Outfits! Wearing Soulisfree clothes is like delving into an artistic journey where art becomes a language when words fail. Wear Your Attitude, Embrace Art —— Our brand Soulisfree aims to design creative artistic patterns tailored for those with a taste for art, showcased on our clothing. We believe Art can reflect your inner world, no matter the mood. We strive to vividly express your personality through our artistic designs.
Contact info
Hong Kong
- soulisfree.com
3.9
Great
284 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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top quality shirts arrived when expected
top quality shirts arrived when expected
30 April 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much! 😊
We’re thrilled your shirts arrived right on time and met your expectations in quality.
Thanks for trusting—you’re awesome! 💛👕✨
Best regards.
Soulisfree Customer Service Team
Cheap Material
I have a bunch of polyester shirts that are better quality. The designs are nice but the material feels really cheap, and smells weird even after 2 prewashes. Probably ok for 1 time wear.
9 May 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much for your honest and straightforward feedback.
We’re sorry to hear the material of your shirt feels cheap and still has an odd smell even after two pre-washes. We truly regret that the quality didn’t meet your expectation, especially compared to your other polyester shirts.
We’re glad you like the designs, and we will pass your feedback directly to our production team to improve fabric quality and material treatment.
We really appreciate you sharing your real experience to help us get better. If you need any after-sales assistance with this order, please feel free to contact us anytime.
Best regards.
Soulisfree Customer Service Team
Ordered a jersey for myself and son
Ordered a jersey for myself and son. They came faster than I expected and instantly became our favorite shirts. The fabric and stitching are good quality and the colors are vibrant and exactly as expected. I look forward to shopping again soon! Tysm soulisfree!
28 April 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much for your incredibly kind words! 💛
We’re absolutely thrilled that both you and your son love your jerseys—they sound like the perfect duo! 😊 So glad the quality, colors, and fit hit the mark, and that they arrived even faster than expected.
We can’t wait to welcome you back for your next order. Thanks again for choosing soulisfree—you’ve made our day! 🙌👕✨
Best regards.
Soulisfree Customer Service Team
poor delivery and item held hostage
Item was not delivered to my house and no fail to deliver card was left. When using the online tracking it, the tracking shows that the parcel was delivered to a parcel locker. When trying to view the parcel locker location, I am directed to their couriers app and required a $15 AUD weekly subscription fee to view the location of my package. Advised the merchant and they had advised that it is not their problem. Merchant refused to speak with courier and refund of the item was rejected by merchant. Do not recommend. I have raised the issue with my bank and requested a refund of the purchase. Screenshots of conversation and screen recording of courier app taken.
22 April 2026
Unprompted review
Reply from Soulisfree
Dear customer,
We are truly sorry for the terrible delivery experience and all the trouble this issue has caused you🙏. We sincerely apologize for the unsatisfactory after-sales handling before.
Our team will take full responsibility to assist you in resolving this matter🥺. Please kindly contact our official support email: support@soulisfree.com, and we will follow up and solve your problem properly as soon as possible.
Best regards.
Soulisfree Customer Service Team
Slow delivery nothing like description.
Slow delivery, from China. Wasn’t remotely close to the picture shown. I’ve emailed them, explained the issue, they replied, clearly hasn’t read the email id sent properly and offered me a 15% refund. Unacceptable seeing as the T-shirt isn’t what I ordered. I declined and haven’t had a response since.
19 April 2026
Unprompted review
Reply from Soulisfree
Dear customer,
We have confirmed that no wrong item was sent and have already responded to your inquiry via email.
Please check your inbox (including spam/promotions folder) to see if you have received our new email.
If you have any further questions, please feel free to reply to that email, and we will assist you as soon as possible! Thank you for your understanding and cooperation.
Best regards,
Soulisfree Customer Service Team
Order came earlier than it was…
Order came earlier than it was estimated and the quality is very good. Prints are clear and colours were bright. I recommend them
20 April 2026
Unprompted review
Reply from Soulisfree
Dear customer,
That’s fantastic — thank you so much! 😊
We’re thrilled your order arrived ahead of schedule and that you love the print quality, bright colors, and overall feel.
And thank you for the kind recommendation — it truly means a lot to us! 🙌👕💙
Happy wearing!
Best regards,
Soulisfree Customer Service Team
Reply from Soulisfree
Dear customer,
Yay! So happy you're happy! 😊🎉
Thank you for the amazing vibes — we’re grinning over here too! 🙌👕
Best regards,
Soulisfree Customer Service Team
Never delivered, refund refused - SCAM
I placed an order over a year ago and never received anything.
After contacting support shortly after the purchase, I was simply told to wait. No follow-up, no solution, and the item was never delivered.
Now they refuse to issue a refund, hiding behind “system limitations” and offering a replacement instead. This is not acceptable. If a company fails to deliver, a refund is the minimum they should provide.
This behavior is extremely unprofessional and shows a complete lack of respect for customers.
I strongly advise against using this service.
13 April 2026
Unprompted review
Reply from Soulisfree
Dear Customer,
We sincerely apologize for the inconvenience caused. As this order was placed over a year ago, we needed time to carefully verify the order information before making a final decision. Please understand that this was not an attempt to leave your case unresolved.
Your refund has now been processed. Please check your account for confirmation.
Thank you for your patience.
Best regards,
Soulisfree Customer Service Team
Loved all the jerseys I ordered
Loved all the jerseys I ordered, they're amazingly comfortable, very vibrant and bright, and they fit me very comfortably. I really like the sweater. Although I wish I got it about a size smaller. I got the biggest size because I'm a bigger person. But it is really cozy and warm, especially it's thin, but when it's cold out, it's like nice and warm.So I like that about it.And it's very colorful and vibrant.Ten out of ten
18 March 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much for your amazing 10/10 review!We’re so happy you loved all your jerseys — super comfortable, vibrant, bright, and great fits make us thrilled.
Glad you also really enjoy the sweater, even if it’s a bit roomy than you hoped. It’s awesome to hear it’s cozy, warm, and lightweight but still keeps you nice and warm in cold weather, plus the colorful vibrant design you love.
Really appreciate your honest feedback and support — can’t wait for you to shop with us again! 😊
Best regards,
Soulisfree Customer Service Team
The quality is good and I like how they… have a variety of clothes in a style not seen very often
The quality is good and I like how they fit! I made a second order and I’m happy
19 March 2026
Unprompted review
Reply from Soulisfree
Dear customer,
That’s wonderful to hear! 😊
So glad you’re happy with the quality, fit, and your second order—thank you for coming back! 💛👕✨
Best regards,
Soulisfree Customer Service Team
Leon helped me find my tracking number
Leon helped me find my tracking number, even though it never worked. But hey, my stuff arrived in 2 weeks and quality is top-notch so I’m happy. Would’ve liked to track my stuff though.
30 March 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much for your awesome review 😊 We’re thrilled to hear your order arrived safely in just 2 weeks and you love the top-notch quality of your items!
Huge thanks for your understanding about the tracking number hiccup, and we’re glad Leon could assist you with the details. We’ll keep working on optimizing our tracking system for a smoother experience next time 📦 Can’t wait to welcome you back for more great shopping!
Best regards,
Soulisfree Customer Service Team
Leon and the soulisfree team were very…
Leon and the soulisfree team were very informative and the quality of the clothing is great. Will definitely be ordering from them again
11 March 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much for your kind words! 😊
We’re thrilled to hear that Leon and the Soulisfree team provided great support—and even better that you love the quality of the clothing!
Can’t wait to welcome you back for your next order. Happy wearing! 💛👕
Best regards,
Soulisfree Customer Service Team
Everything came in perfect
Everything came in perfect ! I highly recommend. Leon has superior customer service.
12 February 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much! 😊
We’re over the moon to hear everything arrived perfectly—and we’ll be sure to let Leon know how much you appreciated his support!
Thanks for the glowing recommendation… it truly means a lot! 💛
Best regards,
Soulisfree Customer Service Team
I bought from this site because I loved…
I bought from this site because I loved the cardigans. Shipping wasn't super fast, but my package arrived intact. I was a bit disappointed with the quality, and I let customer service know. They were super helpful, kind, and responsive. Overall, I'd say it's a good experience, and I'd recommend it 😊
9 January 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much for your thoughtful review! 😊
We’re glad your package arrived safely—and truly appreciate your honesty about the quality.
Most of all, we’re thrilled our customer service team could support you with kindness and care. We’ll keep working to improve every detail, from knit to delivery!
Thanks for giving us a chance—and for the recommendation! 💛
Best regards,
Soulisfree Customer Service Team
yeah it's good
Products are high quality and the designs are really cool
4 March 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you! We're so glad you're loving both the quality and the designs—means a lot! 😊✨
Best regards,
Soulisfree Customer Service Team
Great quality shirts!
14 March 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much for your lovely review🥳 We’re thrilled you love our great quality shirts✨ Your support means the world to us🙌
Best regards,
Soulisfree Customer Service Team
Long wait / poor customer communication
The order took very long to come, I had to reach out several times for updates on my order and they didn’t offer anything for the inconvenience. Poor communication with the customer and the extremely long wait is why I give them 2 stars. The clothing material is so so , the t shirts and sweat suit seem fine, the jerseys and sweater seem a bit cheap or temu’ish .
23 February 2026
Unprompted review
Reply from Soulisfree
Dear customer,
We sincerely apologize for the extremely long wait for your order and the poor communication you experienced throughout the process 😞 This falls far short of the service and experience we strive to provide for every customer, and we’re truly sorry for the frustration and inconvenience this has caused you. We also regret that you’re not fully satisfied with the quality of some of the items, as this is not the standard we hold our products to 😔
We take your feedback very seriously, and we’re working to improve our order fulfillment speed and customer communication processes to ensure this doesn’t happen to any of our customers again. If you’d like to discuss your experience further or have any concerns about your order that we can assist with, please reach out to our team at support@soulisfree.com, and we’ll do our best to make this right for you 📩
Thank you for bringing these issues to our attention—your feedback helps us grow and improve.
Best regards,
Soulisfree Customer Service Team
Reply from Soulisfree
Dear customer,
Thank you so much for your great review🥳 We’re so glad you love the very good quality material of our products✨ Your feedback means a lot to us🙌
Best regards,
Soulisfree Customer Service Team
I actually like this store big time
I actually like this store big time , it’s just awesome in their designs
14 March 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much for your awesome review🥳 I’m thrilled to hear you like our store big time, and that you love our awesome designs✨ It means the world to us that our designs stand out for you, and we truly appreciate your support🙌
Best regards,
Soulisfree Customer Service Team
Quite literally my favorite jerseys
Quite literally my favorite jerseys. Yes they take some time to be made sometimes, but not once have I been disappointed when they arrived. I already have at least 10-12 of them
27 February 2026
Unprompted review
Reply from Soulisfree
Dear customer,
Thank you so much for your fantastic review🥳 We’re absolutely over the moon to hear these are quite literally your favorite jerseys, and that you already have 10-12 of them—this means the world to us.
We really appreciate your understanding that our jerseys can take a little time to be made, and it makes our day to know you’ve never been disappointed when they arrive✨ Your continued support is everything, and we can’t wait for you to add even more of our jerseys to your awesome collection soon🙌
Best regards,
Soulisfree Customer Service Team
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