I'm a keen gardener but have only just come across this company. Ordered 3 x Agapanthus - impressed with their speedy and personal customer service and also with the plants when they arrived - exactl... See more
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Review summary
Created with AI, based on recent reviews
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Bought 8 metres of narrow planting and am a very happy customer Got some great help before delivery within alternative planting options All arrived very well packaged and in top condition Would... See more
After having our bamboo removed, we needed to replant the area and decided to go with Soto Gardens. Their Soto Green – Shade – Narrow was absolutely perfect for the slim border we needed to fill.... See more
Good quality plants , bought Peony Shirley temple, white Foxgloves and Genum Mai Tai. Information easily available with the plant about caring instructions. Easy to order, transported in pots an... See more
Company details
Written by the company
An edit of stylish garden looks delivered to your door, tailored to your garden conditions.
Contact info
Unit 8, Menin Works, CR4 3HG, London, United Kingdom
- hello@sotogardens.com
- sotogardens.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 24 hours
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Fantastic purchase, very happy
Really pleased with our Kentish palm. Incredibly well packaged and totally intact upon receiving it through the post. It was already watered and secured so a simple job to transfer to its new home pot.
5 stars not enough really, would award a 10 if I could.
9 February 2026
For the second consecutive year
For the second consecutive year, we've purchased our tree from Soto, and both experiences have been excellent. The service is fantastic, with delivery arranged beforehand and punctual every time. We appreciate it and wish everyone at Soto Gardens a merry Christmas!
19 January 2026
Unprompted review
The tree is of excellent quality
The tree is of excellent quality, though it turned out to be more compact than anticipated, especially when compared to the supplier from last year.
3 January 2026
Unprompted review
The best Christmas tree I’ve ever…
The best Christmas tree I’ve ever bought. Absolutely beautiful tree fantastic quality. It’s hardly dropped any needles after 3 weeks in a heated room the tree is still going strong not dried out at all it’s still a rich deep green. I’m so pleased with it.
18 December 2025
The Perfect Christmas Tree
The blue spruce Christmas Tree was bigger than I expected. Not too big. Just bigger. It has a classic Christmas Tree shape. I decorated it with traditional Scandinavian straw decorations and it is most attractive. The Bergs Copenhagen pot is exceptionally well made and compliments the tree beautifully. Both items arrived securely and quickly.
4 December 2025
Great customer service
Great customer service. And the items I bought were all perfect. Great shopping experience and lovely products
15 December 2025
Jamie and Emma (and team) always go…
Jamie and Emma (and team) always go that extra mile to make it a smooth shopping transaction process and a personal experience from order through to delivery.
Would highly recommend!
18 December 2025
Brilliant product and customer service…
Brilliant product and customer service as always
11 December 2025
Fabulous tree and fabulous customer…
Fabulous tree and fabulous customer service! Thank you 😊
18 December 2025
Perfect!
Perfect! I ordered a Nordman Fir tree (6-7ft) and it arrived in perfect condition. I also bought the brass tree skirt, again a perfect addition and worth the money. It's the second time I've ordered my Christmas tree from SOTO and would thoroughly recommend.
7 December 2025
Perfect Xmas Gift
I ordered a beautiful hellebore winter pot kit for my mum. She loved it! The plants were so fresh and the whole thing looks beautiful. Delivery was easy even though I accidentally put the wrong address- the team changed it quickly for me.
4 December 2025
Good service
Good service
contacted me to offer substitute for some bulbs past their best
11 December 2025
So helpful from start to finish with…
So helpful from start to finish with advice and such clear guidance in the packs that arrived. I am so grateful to have a ‘ready made’ front of house border - thank you Soto !
2 December 2025
Bought Christmas tree from Soto gardens…
Bought Christmas tree from Soto gardens for a few years! They are always excellent quality and trustworthy!
1 December 2025
Amazing tree/ service
Amazing tree, lovely delivery guy - he put the tree straight into the stand. Cannot recommend them enough
8 December 2025
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