sortedfood.com Reviews 

579
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After following the channel for over six years I finally decided to invest in some merchandise to show my support from halfway across the world. The sweatshirts I got are super soft, true to size, and... See more

Rated 5 out of 5 stars

Fantastic app with great recipes, instructions, lists and more. For anyone time poor or lost looking for meal ideas this is your one stop shop. I personally didn't get anything from as I have been coo... See more

Company replied

Rated 5 out of 5 stars

The interaction between these loveable funny,quirky, yet so normal characters is what makes the program so enjoyable for me! There really is nothing like it! It seems real and unaffected showin... See more

Company replied

Rated 3 out of 5 stars

Overall, it was a fun to watch the cook off battles and the goofiness of the 1st and 3rd battles. I wasn't a fan however of the second battle. It was very excessive in all aspects of the word, and i... See more

Company details

  1. Food and Beverage Consultant

Written by the company

Be honest - how many times have you got home in the evening and thought “I just can’t be bothered to cook tonight”? We get it - cooking in the evening can be a real pain, especially when there’s so many options out there that claim to fix the problem. ‍ But look a little closer and you notice that these options are usually expensive, unhealthy, and not great for our planet. The truth is that these ‘solutions’ offer nothing more than a ‘paracetamol’ to the headache, they’re not solving the real problem. ‍ We want to change that by helping people become awesome home cooks. That means teaching people a better way to plan, shop and cook. ‍ The four of us - school pals from just outside London - started Sorted Food back in 2010 and since then, you might say it’s mushroomed (no pun intended). In fact, it’s turned into the world’s leading online food community - through our YouTube channel, social media platforms and our all-in-one kitchen companion app, Sidekick. ‍ These days, it’s not just about us messing around with gadgets, staging epic cooking battles or competing with each other for laughs. It’s about a community of people (15 million every month) who love to eat, laugh and learn the odd thing about cooking. It’s about connecting people through the awesomeness of food.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

579 reviews

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4.6

All reviews

(579)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Almost Perfect

Almost Perfect
The videos were great, enjoyed them and all your amazing efforts very much
The only downside was after purchasing the Weekend Pass I still had to purchase an additional pass for Sunday (Saturday worked fine) as nothing I did could make the Sunday link and password work in the original Weekend Pass download (including redownloading)
But it was worth it and I loved it :)

26 December 2023
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Reply from sortedfood.com

Hey Lorie,
Thanks for getting in touch, sorry to hear this! We've just refunded your Sunday access, you can always contact us on customer service rather than Trust pilot to get this resolved for you!
Thanks,
Sorted Food

Rated 5 out of 5 stars

Snow Way Out

Snow Way Out was just so much fun and more of what you love. It was a great show.

25 December 2023
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Reply from sortedfood.com

Love to hear this, thanks for your support Bob! Big love, Sorted Food

Rated 5 out of 5 stars

I've used the Sorted Food app for about…

I've used the Sorted Food app for about a year now. Even if I don't use it every single week, I still think it is well worth the membership. The recipes and inspiration it provides me are fantastic. Thanks so much!

25 November 2023
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Reply from sortedfood.com

Hey Carolyne,
Thanks so much for your feedback, we appreciate it!
Sorted Food

Rated 3 out of 5 stars

The look is great but they're built for…

The look is great but they're built for teenage boys. Straight up and down.

21 November 2023
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Reply from sortedfood.com


We really appreciate all of your feedback and please note that I have personally passed it on to the relevant team for you.

Hopefully, we will see some of your suggestions implemented in the near future!

Best wishes,

Sorted Food

Rated 5 out of 5 stars

The ease of the process

The ease of the process. I was Christmas shopping and thought the app would be great for a friend who's just getting into cooking, but is still at the basics stage. The only suggestion I have to improve the site is to convert currencies. I'm in the US, so the GBP threw me off at first. I'd definitely recommend this change as the Sorted fellas are getting hot on this side of the pond! :)

26 November 2023
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Reply from sortedfood.com

Hi there,

We really appreciate all of your feedback and please note that I have personally passed it on to the relevant team for you.

Hopefully, we will see some of your suggestions implemented in the near future!

Best wishes,

Sorted Food

Rated 4 out of 5 stars

How Pretentious XD

The actual ordering process was simple and easy to follow, payment was quick and the email follow ups were concise and nicely written.

Really the only complaint I have is how much currency conversion sucks, but that does make me sound as pretentious as the hoodie I bought XD

26 November 2023
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Reply from sortedfood.com


We really appreciate all of your feedback and please note that I have personally passed it on to the relevant team for you.

Hopefully, we will see some of your suggestions implemented in the near future!

Best wishes,

Sorted Food

Rated 5 out of 5 stars

I love all of the items I purchased and…

I love all of the items I purchased and got them so fast which was very impressive considering they were going from the UK to the USA. We love watching the Sorted boys as well as their app! Thanks so much guys❤️

27 November 2023
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Reply from sortedfood.com

Love to hear this, thanks Jill!

Rated 4 out of 5 stars

Ordered some items from the sorted…

Ordered some items from the sorted Webshop from Germany. Everything went very smoothly, delivery was quick. Only thing was that I had to pay an import fee of 15€ which I didn’t about when ordering. Otherwise very pleasant

27 November 2023
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Reply from sortedfood.com


We really appreciate all of your feedback and please note that I have personally passed it on to the relevant team for you.

Hopefully, we will see some of your suggestions implemented in the near future!

Best wishes,

Sorted Food

Rated 5 out of 5 stars

Ordered t shirt as a gift

Ordered t shirt as a gift, arrived within time stated and was kept up to date at every stage from order to delivery. The size seems ok will know better once gift given. Quality of printing looks excellent as does the feel of the material.

26 November 2023
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Reply from sortedfood.com

Thanks for the great feedback Susan!

Rated 5 out of 5 stars

Always top quality

High quality products and quick delivery times. Always reliable to buy from

25 November 2023
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Reply from sortedfood.com

Thanks for the support and feedback Alison!

Rated 5 out of 5 stars

Ordering and making selections through…

Ordering and making selections through the sorted site was really easy, lots of information about the products. I live in the U.S. so shipping took a bit longer for me but the packaging was all in one piece and everything was safe. Ordered a set of the foodie wall and a supoon and am very pleased with all of it.

24 November 2023
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Reply from sortedfood.com

Hey Shauna,

We really appreciate all of your feedback and please note that I have personally passed it on to the relevant team for you.

Thanks for your support!

Best wishes,

Sorted Food

Rated 5 out of 5 stars

I loved this format

I loved this format. Was fast paced and great fun. Everyone was included!

25 November 2023
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Reply from sortedfood.com

Hey Barbara,
Thanks so much for your support, hope to see you at the next one!
Sorted Food

Rated 4 out of 5 stars

It was unfortunate that there was an…

It was unfortunate that there was an error on the customs declaration to the EU that caused a larger customs bill than expected, but besides that well worth it

24 November 2023
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Reply from sortedfood.com

Hi Pelle,

We really appreciate all of your feedback and please note that I have personally passed it on to the relevant team for you.

Thanks for your support!

Best wishes,

Sorted Food

Rated 4 out of 5 stars

Spaffed to Passed

I bought CBA3, which came with a year of Sidekick. This was a gift. CBA3 came promptly, but there were no instructions on how to get the year of Sidekick.

It took just a few back-and-forths for their team to get it sorted. ;) My friend has the instructions to activate her free year of Sidekick, and she'll get CBA3 on Christmas.

22 November 2023
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Reply from sortedfood.com

Hey there, Thanks so much for your feedback, we really appreciate it!
Sorted Food

Rated 5 out of 5 stars

The perfect Christmas gift

I made a purchase as a Christmas gift to myself. I got a cookbook and apron as well as the Sorted app. The purchases I made from this company came really fast. Great quality! I haven’t been inundated with thousands of emails. I have been watching Sorted Food, or at least seven years and would not expect anything less from them. Great job and I will be ordering more!

25 November 2023
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Reply from sortedfood.com

Thanks so much for your amazing feedback, we really appreciate your support!
Best wishes,
Sorted Food

Rated 4 out of 5 stars

Order A Size Up If You Are USA.

I've had nothing but excellent customer service so far from the team at Sorted. I ordered the non-bayleafer T-Shirt and presented my husband with it today. He loved it. It's a little tight for him, even though I ordered a size up for what he usually wears, but he says it's wearable. I'm in the US so I wasn't sure how much to increase a size by for our conversions. Math was never my strong suit. The shipping speed was quite good especially considering it came from overseas. Quality of the shirt looks good and like it will hold up to a lot of good use. If you want a Sidekick app review: please consider adding a marker for the level of difficulty for the recipes. Also, a challenge game for us very beginners including things like knife skills without damaging our fingers.

21 November 2023
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Reply from sortedfood.com

Hey Lauren,
Thanks for getting in touch, and sorry to hear about the sizing issue but glad the item got to you swiftly!
Thanks so much for your feedback, we will share this with the Sidekick team.
Best wishes,
Sorted Food

Rated 4 out of 5 stars

A little confusing shipping experience

In the future please let me know that my order would be split into two shipments. I received part via Federal Express who provides a tracking number. It was very fast. The second part came via Royal Mail which I am unfamiliar with since I live in the U.S. I was unable to track using the number provided and had to contact Sorted for clarification. Your customer service is very responsive and I was very pleased with your staff. I received the second package within two weeks of my order.

19 November 2023
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Reply from sortedfood.com

Hi there,
Thanks for getting in touch, items from our store are fulfilled from different warehouses in various locations so we apologise for the delay in the items arriving to you.
Thanks for your support, you are awesome!
Sorted Food

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