Soren's House Reviews 

213
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Such a stylish and lovely doll! I bought this as a baby shower gift and they absolutely adored it. A brilliant shopping experience, with super fast shipping too. Chic products, excellent quality and... See more

Rated 5 out of 5 stars

Max & Sally at Soren’s House were so lovely and helpful when I contacted them about an item I was looking for. After some really friendly communication, the item was posted and arrived within a couple... See more

Rated 2 out of 5 stars

Expensive and unfortunately not safe in my case. I ordered the Kai Wall Mounted changing table which looked nice and perfect for our awkward room design but there were a few things.. It says it’s comp... See more

Company replied

Rated 5 out of 5 stars

Great products,I ordered some small gifts for party bags for my son’s birthday and this was one of the few websites that had things that weren’t made of plastic. They came packaged really well and eve... See more

Company details

  1. Toy Store
  2. Children's Store

Written by the company

At Soren's House, we want to take children back to a simple, natural and organic childhood. We want them to be inspired by modern design, by nature and this wonderful world that we live in. To be creative, to be imaginative, to be themselves. But mostl...


Contact info

4.2

Great

TrustScore 4 out of 5

213 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(213)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful package arrived well on time

Item was hard to find for a good price but it was cheaper on Soren’s House than anywhere else and was stated to arrive before Christmas. Arrived in good time, so beautifully packaged and the item was perfect (it provoked tears when unwrapped on Christmas Day). I would definitely use this company again - particularly if sending directly to the recipient as it is so nicely packaged, so no worries about gift wrapping.

23 January 2025
Unprompted review
Rated 1 out of 5 stars

Items never delivered

Bought an (expensive) rug that didn’t turn up… when I chased it I received a passive aggressive email stating that it had been delayed (4 weeks), and I’d receive tracking information the next day. Still haven’t received any tracking information, or reply to my email chasing this up. Avoid the stress and shop elsewhere.

Edit: (reply to below). The website did not state the delivery time, I screenshotted the page, and was told I’d receive tracking information on Thursday.

30 November 2024
Unprompted review
Soren's House logo

Reply from Soren's House

Hi Kate, the Lorena Canals items quote 4 weeks delivery on the product page so there is no delay on your order placed? You will receive your tracking as soon as your rug is on its way. I can see that you emailed late Friday. Our team don’t work weekends as we are a small business, but someone will respond first thing Monday morning.

Best wishes,
Soren’s House

Hi Kate,

I can see that your rug has been despatched and the tracking number sent on Monday. Please let me know if you need any more help.

Best wishes,
Claire

Rated 5 out of 5 stars

Lovely item

Lovely item, super fast delivery. Really happy and would recommend and will be re purchasing soon, pleasure to buy from.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

First time purchase- very happy

Made my first purchase with Sorens House and couldn't be more pleased. The product was much cheaper than a leading department store. Delivery was on time with full tracking.
It's great to see store with such high quality brands for children.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

First time purchasing products from Soren’s house. The product was shipped and delivered quickly and well packaged. Thank you!

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Perfect gift

Bought my friend a keyring for her birthday - really lovely product and fast delivery.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Products

I love the products I received from Kongens Slojd. The delivery was fast, and the products arrived three days later with Royal Mail.

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Paid for the order which has not been received!

I have ordered a bed for my little girl weeks and weeks ago, which is delayed. Money has been taken yet I am unable to get in touch with anyone from the company. I have sent several emails, made phone calls and left a voice mail with no response at all.

Completely and utterly shocking services!

4 November 2024
Unprompted review
Soren's House logo

Reply from Soren's House

Hi Anna, I can see that you were emailed on 9th of October to explain that there was a manufacturing delay with this item and that the shipment was expected to arrive with us at the beginning of November. Customer services have emailed already this morning explaining that the shipment is due to arrive with us today, it may have gone into spam?

Best wishes,
Soren’s House

Rated 5 out of 5 stars

Beautiful service

We bought some Liewood winter hats and a pair of Konges Slojd Tomama Booties for our little one. Not only were the items beautiful, they were beautifully packaged. It felt so special to open them! Really happy with the order and the time it took to get here as well. Thank you

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Delighted to have found this shop.

Easy to navigate website with a great selection of products. Order was dispatched and delivered promptly. The items are well made and work well. My only issue was I ideally would have also ordered a girl themed equivalent but there wasn't an option available.

26 September 2024
Unprompted review

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