I use Sorcim's software for a few years and during this time I had sometimes to ask for technical help.What can I say- The best customer service ever,very fast response time and very polite people.A... See more
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At Sorcim Technologies (Pvt) Ltd, we specialize in developing software applications and scalable SaaS solutions that enhance efficiency and solve computing problems. Our team is dedicated to building high-performance, user-friendly software that meets real-world needs. We create new applications from the ground up, continuously improving our existing solutions to stay ahead of industry trends. Our SaaS products are designed for scalability and seamless integration, ensuring users have the tools they need to thrive. With a strong focus on user experience, reliability, and innovation, we strive to deliver software that makes an impact. Looking for software that evolves with your needs? Explore our solutions today!
Contact info
Apt Y-11, Block 11, Sector F, DHA Business Bay, 44000, Islamabad, Pakistan
- +92-51-8732024
- techsupport@sorcim.com
- sorcim.com
No history of asking for reviews
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Replied to 50% of negative reviews
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Scammy behaviour by not saying you have to pay
Scammy behaviour by not saying you have to pay to actually use the app. No pricing ANYWHERE on the home page, FAQ, download page, no Pricing menu option, etc. Only appears hidden under "Register", and as you don't need to register to use the app, you don't see that page. You waste your time by installing the app and running it, and it actually works well, but when you click to delete files it hits you with a demand for payment. If you were upfront you may have gotten yourself a customer, but by principle I'm saying NO.
A real person
I’ve reached out to your Support twice now……
I’ve reached out to your Support twice now and you guys are “stellar”— Always prompt in your response, courteous, and professional. You have been very patient and I appreciate It.
More important to me, is that your product is in invaluable to anyone with a large collection of photos or music.
Service response
Sorcim Technologies writes a great duplicate finder program, it is fast and capable of sorting through large photo collections. any time i have had a question or problem, i have gotten a response within a day or two max.
I love this little app and when I had a…
I love this little app and when I had a problem getting past a hiccup, they were quick to answer....excellent service
where is the pricing
where is the pricing? do i have to download, install, register, approve and share data with your company to get a information which i probably do not like? + decided to do the review first after reading a ton of paid fake 5 star reviews about sorcim.
The support for this product is very…bad
The support for this product is very very late in their response via email. The online version of CFC via chat works only with a Facebook account, which is crazy as the only chat option.
The product does not inform clients who download the product that NAS drives like Sinology cannot be addressed to sort out files for duplication, nor is it clear the download software works within the 64 bit MS Windows 11 environment.
The damage on my Sinolgy of 500 GB files is enormous and the support as earlier written is zero. No conclusive response from this company
Immediate response and issue resolution
Customer service was excellent
Customer service was excellent! They were very helpful when I changed laptops and needed to reinstall PictureEcho on my new device. They refreshed my licence quickly with no fuss so that I could re-activate it on my new device.
Not to mention the product is spot on at finding duplicates! It was a breeze to find them all with it's user friendly interface. It saved me a SOO MANY man hours!!
I've played with it further and can see that I can delete similar photos so I plan to use it to find these near matches soon. I'm looking forward to reducing my photos down even further and clearing up even more space.
Oh and it doesn't only find one duplicate, if you have more than 3 or more copies of the same photo, it finds them all for you to delete in one go.
Thanks for devoloping this program. It's been a real help!
Excellent and helpful service
I had an issue with finding empty folders and the company and Raza in particular was very helpful.
License Key did not activate
Received a license Key at purchase and when I copied it into the program it did not activate. Reported the issue and received another license key within 24 hours. activated the program. Excellent support.!
Quick and efficient customer service
I was having issues with my software and their customer service was quick and efficient to offer help :)
Excellent fast service and great…
Excellent fast service and great products!
Superb to deal with.
Neil
Had a problem with worthless window 10…
Had a problem with worthless window 10 corrupting the software and I could not get it to work, needed Sorcim to reset my license key which the gladly did. The customer service was great and very fast which is important to me. The company as far as i'm concerned is a great company buy with confidence
Clone File Checker is an essential piece of software
This tool is great, I recently inherited a laptop with my mother's photos on it. So many duplicates but the tool identified all of them within a few minutes and then archived them as per my preference.
Really easy to use, powerful filtering and options make this an essential piece of software if you want to keep on top of your digital estate.
I have been a subscriber for many years…
I have been a subscriber for many years for a product associated with Sorcim technologles. They have never let me down and generally respond in a timely manner.
Customer service was great and quick to…
Customer service was great and quick to respond, above and beyond what you see from most companies these days!
Good Customer Service
Customer service was persistent and didn't forget about me when I didn't respond to their questions immediately. Checking to see that all went well with my new purchase.
Good product and helpful fast support
Good product and helpful fast support. The product is straight forward to use, but more importantly their support is quick and useful - which can be rare.
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