Hello from Belgium Great experience , nice clothes , well fitted , nice quality. Thank you for your rapid service Kind regards Serge
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I didn't get my order. I sent several emails and I called you a thousand times but you didn't answer at all. I will never ever buy anything from you again. Non ho ricevuto il mio ordine. Ho inviat... See more
Company replied
Ordered from The Netherlands. Flawless experience, quick delivery, perfect clothes, Italian fit and quality, great price. There is no shop in our country with this level of price/quality. High... See more
Company replied
Very amicable atmosphere specially dear Emanuela who guided me to select the best one of what I wanted. She is so responsible. In addition, their prices are so reasonable. I recommend everyone to have... See more
Company replied
Company details
Written by the company
Sorbino Uomo S.p.A. è il risultato di cinquant’anni di esperienza nel settore dell’abbigliamento, di professionalità acquisita in anni di collaborazioni con partner esperti del Made in Italy.
Saldi 2024
Written by the company
- Tutto fino al -50%
- Tutti i prodotti sono in sconto fino al 50%
Contact info
CIS di Nola Isola 3 n 350/354, 80035, Nola, Italy
- 0815108792
- customercare@sorbino.com
- sorbino.com
4.3
Excellent
1K reviews
Replied to 46% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very easy to order
very easy to order - very reasonable postage codes - quick delivery
1 December 2025
Order Sweaters
Hello from Belgium
Great experience , nice clothes , well fitted , nice quality.
Thank you for your rapid service
Kind regards
Serge
25 November 2025
Reply from Sorbino
Dear customer,
We thank you for choosing us and remind you to continue following us so as not to miss the Sorbino news.
I didn't get my order
I didn't get my order. I sent several emails and I called you a thousand times but you didn't answer at all. I will never ever buy anything from you again.
Non ho ricevuto il mio ordine. Ho inviato diverse email e vi ho chiamato mille volte, ma non avete mai risposto. Non comprerò mai più niente da voi.
24 September 2025
Reply from Sorbino
Dear customer, we really appreciate you bringing this issue to our attention.
We would be grateful if you could provide us with details of what happened because it would help us better identify critical issues and find the right solutions.
You can write to us at customercare@sorbino.com
Ordered from The Netherlands
Ordered from The Netherlands. Flawless experience, quick delivery, perfect clothes, Italian fit and quality, great price.
There is no shop in our country with this level of price/quality.
Highly recommanded 👍
17 July 2025
Reply from Sorbino
Dear customer,
We thank you for choosing us and remind you to continue following us so as not to miss the Sorbino news.
Reply from Sorbino
Dear customer,
We thank you for choosing us and remind you to continue following us so as not to miss the Sorbino news.
Wrong item and no response
I got a different item than I selected from the site. I've made a return request, but I'm still waiting for a response 15 days after
2 May 2025
Reply from Sorbino
Dear customer, we really appreciate you bringing this issue to our attention.
We would be grateful if you could provide us with details of what happened because it would help us better identify critical issues and find the right solutions.
You can write to us at customercare@sorbino.com
Bad customer service
I reached out immediately after placing my order to change one of the item's colors. However, the order was shipped two days later without informing me of any changes
9 December 2024
Reply from Sorbino
Dear customer, we really appreciate you bringing this issue to our attention.
We would be grateful if you could provide us with details of what happened because it would help us better identify critical issues and find the right solutions.
You can write to us at customercare@sorbino.com
Reply from Sorbino
Gentile cliente,
La ringraziamo per averci scelto e le ricordiamo di continuare a seguirci per non perdere le novità Sorbino.
BAD customer service!!
BAD customer service!!
I have send an email 3 times and did not receive any feedback from them.
4 June 2024
Unprompted review
Reply from Sorbino
Dear customer, we really appreciate you bringing this issue to our attention.
We would be grateful if you could give us the details of what happened because it would help us to better identify the critical issues and find the right solutions.
You can write us at customercare@sorbino.com
Reply from Sorbino
Dear customer,
Thank you for choosing us and we remind you to keep following us to not miss our promotion campaign.
Reply from Sorbino
Gentile cliente,
La ringraziamo per averci scelto e le ricordiamo di continuare a seguirci per non perdere le novità Sorbino.
Very amicable atmosphere specially dear…
Very amicable atmosphere specially dear Emanuela who guided me to select the best one of what I wanted. She is so responsible. In addition, their prices are so reasonable. I recommend everyone to have a shopping hear.
25 November 2023
Unprompted review
Reply from Sorbino
Dear customer,
Thank you for choosing us and we remind you to keep following us to not miss our promotion campaign.
Very very Good!
3 October 2023
Reply from Sorbino
Dear customer,
Thank you for choosing us and we remind you to keep following us to not miss the Sorbino news.
Very good supplier
29 July 2023
Reply from Sorbino
Dear customer,
Thank you for choosing us and we remind you to keep following us to not miss the Sorbino news.
Reply from Sorbino
Dear customer,
Thank you for choosing us and we remind you to keep following us to not miss the Sorbino news.
poor communication and wrong…
poor communication and wrong information about size selection
13 May 2023
Reply from Sorbino
Dear customer, we really appreciate you bringing this issue to our attention.
We would be grateful if you could give us the details of what happened because it would help us to better identify the critical issues and find the right solutions.
You can write us at customercare@sorbino.com
Reply from Sorbino
Gentile cliente,
La ringraziamo per averci scelto e le ricordiamo di continuare a seguirci per non perdere le novità Sorbino.
I rate 0 be cause ti date I have not…
I rate 0 be cause ti date I have not received anything.
Over 10 Day have passed.
You are not reliable.
5 September 2022
Reply from Sorbino
Dear customer, we really appreciate that you have brought this issue to our attention.
We would be grateful if you could provide us with the details of what happened because it would help us to better identify the critical issues and find the right solutions.
You can write to us at customercare@sorbino.com
The Webshop itself could be improved
The Webshop itself could be improved, especially it was not possible to deselect express shipment - regular shipment would be nice and should be free if a defined amount of oder volume is reached
8 August 2022
Reply from Sorbino
Dear customer,
We thank you for the advice and remind you to keep following us to not miss our news.
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