Soothe® In Home & Office massage Reviews 593

Amazing experience. She was on time and very attentive to all the pain.

She was very nice, but unfortunately the kink in my neck, that I woke up with, hurt a lot more after the massage than before.

On time, relaxing fabulous massage

Bertha is very experienced and professional. Her set up was top notch and she was very accommodating. Highly recommended!

J and Maria were exceptional!! They were very professional and prompt. They made us feel comfortable for our couples massage. Our very first one and we will be booking again with you guys.
Sincerely,
Amy Vazquez

If you enjoy a deep tissue massage, Michelle is your therapist. On time and great

It is almost embarrassing to admit that I am a massage junkie. However, that makes me an authority. It was my first time using soothe. I really was fortunate to have James as my therapist. He gave me the best massage I have ever had. Having a two hour
massage in my home may be decadent but so worth it!

On time and on target. Very soothing Swedish style massage

Very professional and excellent massage! Listened and made sure pressure, comfort and whole experience was top notch

Easy to book, timely, professional and kind therapists! Massages were perfect! Will continue to use SOOTHE. Thank You!

Great massage!!! she was on time and ready to go.

Karla is excellent. Very skilled very considerate. Very professional. Very polite and on time.

Great service. So easy to book. Both therapists were great and very professional.

Great massage. Very professional

Excellent massage!

Thanks for ruining Valentine’s Day, Soothe. I booked my first-ever appointment with Soothe for Valentine’s Day as a gift to my husband. I saw the therapists pick up the appointment, got a confirmation email and anxiously awaited our couple’s massage. One-hour before our massage ON Valentine’s Day (7:00p), I got a message saying no one was available. When I called, I got a terrible customer service representative who wasn’t at all sympathetic to what had just occurred. No, we’re so sorry this happened...no trying to fix it all. Just a you’re SOL leaving me empty-handed on V-Day. I will never use Soothe again.

***UPDATE*** Customer service reached out an offered 60 free massage minutes + $20. So, basically a free massage. Great. We book another couple’s massage to make up for Valentine‘s Day gone wrong. We book one female and say it doesn’t matter for the second thinking this would increase our odds. Once again...we received a confirmation email saying we were good to go along with the names of our therapists. Yet again, one hour before our massage we received the “oops - our therapists are busy” message. Not only is this a bad joke, this is a flawed business model. So, you reach out once therapists confirm, but not when they cancel? Customers are held to a two hour cancellation policy (if not cancelled within two hours, they charge you a fee), yet they are not held to the same standard? Clearly there is no accountability for their therapists and the credit means nothing as apparently it’s not possible to get an actual massage.

Destini is fantastic. One of the most relaxing massages I've ever had. What a blessing!