Soodress Reviews 187

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were let down by their experience overall. Customers frequently report that the products received are nothing like the images advertised, with significant discrepancies in design, material, and quality. Many found the items to be of poor quality, with cheap fabrics, uneven stitching, and incorrect sizing, making them often unwearable. The return and refund processes are a major source of frustration, as customers face difficulties with invalid return addresses, high shipping costs to China, and uncooperative customer service that often refuses full refunds or offers only partial reimbursements. Some people also felt that orders were never received or arrived significantly delayed, further adding to their dissatisfaction.

What people talk about most

Product

Users describe significant dissatisfaction with the product, frequently reporting that items received bear... See more

Quality

Customers consistently express disappointment with product quality, often receiving items that are cheap,... See more

Return policy

People report negative experiences with the return policy, often finding that returns are not accepted or are... See more

Order

Customers had negative experiences with order, with many advising others not to order from this company due... See more

Refund

Clients share negative opinions on refunds, with many reviewers reporting difficulties in receiving full... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a terrible dishonest company Nothing you get looks like the photos that they publish and they lie about the fabrics they use, saying shirts are silk when they are synthetic. Sizes are quite v... See more

Rated 1 out of 5 stars

I was really drawn to the design of Casual Splicing Loafers For Women Black Cowhide Leathers and decided to purchase two pairs (size 8) back in March 2025 — one for me and one for my twin sister. I’ve... See more

Rated 1 out of 5 stars

I wouldn’t give even 1 Star if it were possible. Their items are not high end. Posting pictures of better garments and sending you rubbish. I never received an invoice or statement. I’ve replied to m... See more

Rated 1 out of 5 stars

Very bad- products never received. Total scam- when I reached out and complained over a year later an incorrect cheaply made shoe was shipped different from the order requested. Absolute disgraceful p... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

187 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

STOP SCAMMING PEOPLE LEARN HOW TO DO…

STOP SCAMMING PEOPLE LEARN HOW TO DO BUSINESS OTHERWISE DON’t …
I ordered the High Waist Faux Leather Pants for $64, including shipping, and I am beyond disappointed. For this price, I expected decent quality, but what I received was far below even the lowest standards.

The material is absolutely terrible. The exterior “leather” is cheap and stiff, and the interior fabric is a horrible, rough synthetic material that not only feels uncomfortable but also stinks. The awful smell comes directly from the poor-quality inner material, making it almost unbearable to wear. And the stitching? An absolute joke. It looks like someone threw it together in a rush without even trying. The pants are nothing like the pictures—they’re uncomfortable, cheap, and completely unwearable. do the people selling this wear this kind of garbage themselves? And let’s talk about your no-refund policy? With this level of quality, refunds should be mandatory, because I’m sure most people who buy from you regret it immediately.

Stop scamming people!!!

31 December 2024
Unprompted review
Rated 1 out of 5 stars

Soodress are basically stole my money. I am still waiting on my package after two months.

If it’s possible to give this company a zero (0) . That’s what they will get . 6 weeks after I ordered and did not receive my item I contacted them . Yori said my package customer to clear , turns out the package number she gave was to the wrong country . It’s been more than two months and I have not taken responsibility for the supposed error, or given a refund.

Stay away . They a basically thieves.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

I wish I could rate this company below…

I wish I could rate this company below zero. I received an item that was not what I expected, and I contacted them for a return. They tried to dissuade me, but then gave me a return address in China. The item was returned to the address they gave me in August 2024. It sat in China for many weeks before being returned to me as undeliverable in December! So now, I am not only out of pocket for the cost of the original item, but also the not inconsiderable return postage! Be very careful when buying from China, and particularly this company They are dishonest.

16 December 2024
Unprompted review
Rated 1 out of 5 stars

If I could give this company zero star

If I could give this company zero star, I would. Its a total scam and please dont order anything from this company or you ll lose your hard earn money… the dress and merchandize dont look like pic at all. I ordered one dress and receive a used one. Email back and forth with them and they made every excuses to not refund me. Btw I didnt pay to get the used dress…

22 November 2024
Unprompted review
Rated 1 out of 5 stars

This is the WORST company

This is the WORST company! Do not order ANYTHING from them. I have been dealing with this company to get my money back for over a year. The item they sent looks NOTHING like what they sent. They state on their website that the do refund if you aren’t satisfied, which is a BIG LIE. I sent the merchandise back and am still fighting for my money!!

11 January 2024
Unprompted review
Rated 1 out of 5 stars

How do i report this company to the…

How do i report this company to the consumer right.
I have oredered a dress for a wedding 3 months ago and still having excuses that it's a very popular item and i will recieve my order soon and they're telling me to be patience. Really it's been over 3 months you scam scumbags. That's a lot of my hard working money. Thiefing bastards.

9 August 2024
Unprompted review
Rated 1 out of 5 stars

Dress never delivered …

Ordered a dress in August for a wedding in October, dress never arrived, no updates on shipping, only when I emailed them a hundred times asking for a refund, then they had the audacity to ask me to chose another item on their website, I told them I didn’t want anything from them just my money back, I did receive full refund from them.

8 August 2024
Unprompted review
Rated 1 out of 5 stars

Do Not Buy

This company is a scam. The product you see online will not be the product you get. They barely respond to email unless you threaten to them that you will dispute them with CC company. Then they will give you a sketchy address to send the product back to which is in China. As most people have said it’s not a legit address. So you lose money and plenty of time. Save the hassle just don’t buy from them

23 November 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from this company

DO NOT BUY from this company. I received the wrong item. It was shipped locally. I had to send to China for return. It cost me $33.05 to ship back. I never received the refund. The company is crap!!!!!!!

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Trying to return an item that doesnt fit. NO REPLY

I have been emailing this company for a refund of a dress I bought. I have tried 4 times and have had no reply. Since they have not replied I had no choice but to dispute the charge for the item. Be very very careful when ordering from this company. I have been waiting for a reply as to where to send the product. Its ridiculous. Buyer beware

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Beware! It is a scam!

I wish I have read those reviews before purchasing anything from this company... It is all true.
I purchased a shirt from their site. It was supposed to be cotton, but I received something synthetic. I decided to return it, they gave me guidance where and how to send it, paid for the package to China ... and two months later received in back. Nobody bothered to pick it up, address must have been a fake. If you make this mistake and purchase something from their site, don't try to make a return because it will only incur additional cost.

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Wrong Sized Item - Would not pay for return.

We ordered several clothing items from this company - one item was fine, but the second item was the wrong size. Soodress on line policy states that they will pay shipping for the return of wrong sized items. But, after contacting customer service for over a month Soodress refused to pay shipping, instead offered a 25% refund. We finally accepted the refund, but are stuck with a product we cannot use - plus the refund provided was only 20%. We will not use this company again.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Scammers scammers

Scammers scammers. Please do not order from this company ever. Ordered a dress and earrings $112.50 over a month. I have not received the items checked with the post office they do not recognize the tracking #. Emailed the company twice and have not received any response. This company needs to be banned and investigated for scamming their customers. DO NOT SHOP from this online store you will regret it. Be warned!!!

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolute krrrrrrrrap.

Absolute krrrrrrrrap.
The website pictures are pretty to be sure but when your stuff arrives, the clothing inside isn't even nice enough to scrub floors with. Fit like a garbage bag, looked nothing like the picture, and had 'finished' edges like a toddler was working in their factory. You would be better off standing in front of a toilet tossing money into the bowl. Their return policy is'tough luck pal we keep the money and give you a bogus address to send it to so that you pay even MORE in shipping'. RUN VERY FAR AWAY FROM THIS SCAM.

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Refused refund for returned item after acknowledgement of sending wrong item

Posted different item & then maintained regular private email contact where I included my request to get a refund on the item, postage & return postage costs. They provided return address information, then didn’t acknowledge China customs notification until after PayPal buyer support time period had expired.
A company who just hopes you’ll accept the rubbish they send & that you don’t know the refund rules. I would’ve been better of keeping the different item & trying to resell.

2 September 2024
Unprompted review
Rated 1 out of 5 stars

Do not use

Do not use. Quality is rubbish. No return address with garment. Eventually was sent a return address which must have been false as parcel got to China and was then returned to me! Including postage I am now out of pocket but own a hideous dress.

28 September 2024
Unprompted review
Rated 1 out of 5 stars

Soodress is like Soolinen ( bad)

Soodress has the same clothing like Soolinen. I ordered a usd 300 jacket from Soolinen and what I got was not at all like I ordered. Shabby execution. Unwearable. Please don’t buy. I saw the same beautiful jacket and same tops I loved on soodress . I think it is a scam to a great extent. They do deliver but the quality is severely compromised.

14 August 2024
Unprompted review

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