Son of a Tailor Reviews 

2,740
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the exceptional quality of the fabrics and consistently praise the support team for being extremely helpful, responsive, and professional throughout the process. People also appreciate the wonderful custom sizing options, which make clothing feel perfectly tailored and extremely comfortable to wear on a daily basis. However, some reviewers were not happy with occasional fit issues, fabric defects, or minor sizing inconsistencies found across a few initial orders. Others also mentioned experiencing unexpected support delays or specific limitations regarding the remake policy when attempting to exchange items.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional fabric quality and soft materials.... See more

Quality

Consumers find quality to be positive, highlighting exceptional fabrics and craftsmanship. Reviewers... See more

Order

Reviewers share mixed feedback about their order experiences, highlighting both satisfaction and frustration.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as superb, friendly, and... See more

Service

People report positive experiences with service, highlighting exceptional support and attentive care.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service!!! What a great experience in our European service desert... Our first order wasn't the perfect fit, so we were asked to take pictures from 3 ankles and a lovely lady got bac... See more

Company replied

Rated 5 out of 5 stars

Great experience with Son of a Tailor! My first set of shirts was a little long, but their support team was excellent. They gave me professional advice on the sizing and handled my remake quickly. I r... See more

Company replied

Rated 5 out of 5 stars

I received my first knit sweater after being an exclusive user of the HiNeck T-shirt over the past 5 years. My sweater did not fit very well, which was surprising with how well my T-shirts fit initial... See more

Company replied

Rated 5 out of 5 stars

I recently bought a few shirts via their store in Copenhagen. Couple of weeks later I got it by post. Two of them did fit perfectly but the third one didn´t. Reaching out to their customer support... See more

Company replied


Company details

  1. Men's Clothing Store

Written by the company

We reengineer the clothing industry for the planet and people. With our made-to-order model, we reduce overproduction for the planet, and of course, offer perfect fit for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(2,740)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

SON Made it Perfect

I live in Florida and wear a t-shirt almost every day. For several years, I have been buying all my t-shirts from another high-end brand. I became interested in SON and bought one t-shirt to try it out. I was very happy with everything except the fit was a bit too tight. I told SON this and sent them the photos requested. They made some specific changes and I now have my own personally tailored profile. My free replacement t-shirt fits perfectly! I am now a serious fan of SON and will be buying more.

25 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Dwight,

Thank you so much for the kind words regarding the remake guarantee we offer. It's great to hear they now fit perfectly!

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

Son of a Tailor designs clothing just for me!

Son of a Tailor designs and manufactures clothing just for me! How amazing is that? I love the way the fabrics they use feel (so soft, so comfortable) and look on me, and that the company delivers on its promise that its custom sizing fits perfectly or they’ll remake it at no charge. Perfect is a word I’d use for SOAT, too, from its beautifully designed products to its innovative and ethical manufacturing process that eliminates clothing waste, and its amazing customer service.

5 March 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Thank you for the kind words, Spencer! I'm glad to hear we can accommodate your custom size and that the products are designed beautifully! :-)

Best, Frederik and the SON Team.

Rated 5 out of 5 stars

Amazing service

Amazing service , T-shirt was a little tight so i ordered another free of change through their amazing replacement service, fits beautifully

5 March 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey John,

Great to hear you like the service and that the remake guarantee worked wonders!

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

Great t-shirts, even better customer service

First of all, I'm a big fan of the quality and style of the t-shirts. They really are custom made to fit you and even the process of getting fitted was top notch. On top of that, when one of the t-shirts I ordered didn't fit me, I experienced the best customer service I could have possibly asked for.

The team worked with me and the pictures are sent them to figure out exactly what measurements needed to be changed and then immediately sent me not just one but two replacements for the t-shirt that didn't fit to make sure that I was a satisfied customer. I highly recommend this company and brand to anyone looking for great quality, stylish t-shirts.

4 March 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Rahul,

Thanks a lot for the kind words regarding both the products and the service. We're happy to hear the guarantee worked and that you now how well-fitting shirts :-).

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

Great service!

Fantastic service!

4 March 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Robin
Thanks for your review! We hope to see you back soon!
Sam and the SON Team

Rated 5 out of 5 stars

I love SOAT

I love SOAT! Frequent customer and have been buying from them for years. Great fit and they are very accommodating with their remake guarantee, even fixing a few garments with reorders beyond the normal period that I didn’t get around to trying on.

Can’t recommend them enough. Great quality, great product and great mission. Thanks team!

4 March 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Cameron
Thanks for your review! We appreciate your feedback and hope to continue to provide great service and products to you in the future :)

Sam and the SON team

Rated 5 out of 5 stars

Stellar customer service

Stellar customer service. I love the T-shirt quality. Very good guys. Best Steffen

3 March 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Steffen
Thanks for your review! We are happy to hear that you have had a great experience and hope to continue to provide quality products and service to you :)
Sam and the SON Team

Rated 5 out of 5 stars

Amazing Shirt

First shirt I ordered fit poorly.

I emailed support, and they asked me to take a few pictures with the shirt on to understand the required adjustments.

I was a bit upset initially I had to do this. I just wanted a refund at that point.

But that changed when I received customer supports email back. They listed 2-3 paragraphs of changes they recommend they make, and encouraged me to try it out.

The shirt fit flawlessly. It is the best fitting shirt I ever put on. Customer service is fantastic, and quality is exceptional.

I wish the styling was better on the website, because I'd order a lot more!

25 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Dear Patrick
Thank you so much for sharing your experience! We're thrilled to hear that the adjustments worked out and that the shirt now fits. We always aim to provide the best customer service, and we're glad we could turn your initial frustration into a positive outcome. We also appreciate your feedback on the website styling — we'll definitely keep that in mind as we continue to improve. Thanks again for your support, and we hope to see you order more from us soon!

Sam and the SON Team

Rated 5 out of 5 stars

Absolutely brilliant service at all…

Absolutely brilliant service at all levels; perfect fit perfect delivery.

28 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Mark
Thank you so much for your kind words! We're delighted to hear that everything met your expectations, from the fit to the delivery. We always strive to provide top-notch service, and it's fantastic to know we hit the mark for you. We truly appreciate your feedback and look forward to serving you again soon!
Sam and the SON Team

Rated 5 out of 5 stars

Amazing service and quality products

Amazing service and quality products. Amazing fit

28 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Thank you so much for your wonderful feedback! We're thrilled to hear you're happy with both the service and the fit of our products. Your satisfaction is our top priority, and it’s great to know we’re meeting your expectations. We can’t wait to serve you again soon!
Sam and the SON Team

Rated 5 out of 5 stars

Helping me look great.

I’ve ordered a number of garments from Son of a Tailor and had great service every time. The website fitting system works really well and after your order, they keep you well informed of your order status. Just once, a sweater I ordered did not fit to my liking and I used the perfect fit guarantee. The team at Son of a Tailor helped me refit a new sweater and I received a new sweater shortly that fit perfectly. Overall, a great company with great quality clothing.

28 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Dear Kevin
Thank you so much for taking the time to share your experience! We're thrilled to hear that you've consistently had great service with us and that our fitting system works well for you. We're also really happy that our Perfect Fit Guarantee was able to resolve the issue with your sweater and that we could provide you with a replacement. Your satisfaction is our priority, and we're grateful for your continued support. We look forward to providing you with even more high-quality clothing in the future!
Sam and the SON Team

Rated 5 out of 5 stars

The customer service and ordering…

The customer service and ordering process was superb and they resolved an issue very quickly

21 January 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Dear Timothy
Thank you for your kind words! We're so glad to hear that you had a great experience with our customer service and ordering process. It's always our goal to resolve any issues as quickly and efficiently as possible, and we're happy we could meet your expectations. We truly appreciate your feedback and look forward to serving you again soon!
Sam and the SON Team

Rated 5 out of 5 stars

Great quality and service

Great quality and service in making sure I got the right fit - they made edits and tailored it to fit perfectly.

28 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Dear Jason
Thank you so much for your fantastic feedback! We're thrilled to hear that you’re happy with the quality and that our team was able to tailor the fit perfectly for you. We always strive to provide a personalized experience, and it's wonderful to know we succeeded. Thanks for choosing us, and we look forward to serving you again in the future!
Sam and the SON Team

Rated 5 out of 5 stars

An Exceptional Custom Clothing Experience

Being 6'8" (2.03m), I've always struggled to find clothes that fit properly. When I discovered Son of a Tailor, I was intrigued but skeptical about their "Free Remake Guarantee" - it sounded too good to be true.

After my initial disappointment with the fit of my first order, I decided to try their guarantee. Their response was impressively quick, with the only delays coming from my end. They carefully analyzed my feedback and suggested precise adjustments. The new order arrived within weeks and everything fit perfectly. They didn't even ask for the original items back.

I'm now a hooked customer and highly recommend them to anyone struggling with ill-fitting clothes. Considering their exceptional service, quality, and selection, their prices are more than reasonable. For anyone with a unique body type, Son of a Tailor is absolutely worth trying.

12 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Jonathan!
Thank you so much for your wonderful review!

I’m really happy to hear that the Free Remake Guarantee worked out perfectly for you and wasn’t too good to be true. It’s great to know we got the fit just right on the second try! We truly appreciate your support and are so glad you’re enjoying your experience with us.

If you ever need anything in the future, we’re here for you!
Have a great weekend ahead!
Best wishes
Simon & the Son team

Rated 5 out of 5 stars

Best in Class Son of a Taylor!

I have been Purchasing and wearing Son of a Taylor T-Shirts for well over a year now. The Design, quality, and fit are impeccable. I highly recommend Son of a Taylor to anyone and everyone!

But it want until my last order that I realized what a fantastic Company these Guys have built! They are obviously passionate about their Product and their Brand. But it goes well beyond that.
Frederic, Simon & Son of a Taylor Team, have displayed honesty and integrity beyond any Company that I have done business with; EVER!
They are committed to Customer Service in a way that would cause any Customer to overwhelmingly, support these Guys!

I am thankful for finding Son of a Taylor to supply my clothing needs, but most importantly, I feel as though I have found new Friends!

Thank You, Guys!
God Bless You!

26 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Dr. Timothy!
Thank you so much for your incredible review! We're honored by your kind words and the nice conversation we had.

We’re grateful for customers like you, and it's wonderful to know you feel like part of the family - you're indeed.
Thank you again, and God bless you too!
Best wishes
Simon & Son team

Rated 5 out of 5 stars

The shirts are great

The shirts are great. My first delivery was too small but they contacted me and broke down the measurements and adjusted sizing. Then they sent me new shirts that fit great.

6 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Roy,
Thank you so much for the nice words and I'm happy to hear you enjoy the fit.

Have a lovely day!
Best wishes
Simon & the Son team

Rated 5 out of 5 stars

The perfect T-shirts

I have really enjoyed all of my purchases from Son of a Tailor. The quality of the clothes is unparalleled. The t-shirts are beautifully soft and very comfortable. The free re-make guarantee is very useful and has allowed me to get the perfect size for going forward. The staff are very responsive and courteous and have helped make any alterations needed seamless (pardon the pun).

I look forward to many more orders over the years.

27 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Peter,
Thank you so much for taking the time to write this beautiful review. We're happy to hear that you have enjoyed both the end product and being in contact with us.

Please just let us know if you need any help at all.
The best wishes
Simon & the Son team 👕

Rated 5 out of 5 stars

Excellent quality and great fit

Excellent quality and great fit. Customer service is superb. I will definitely order more pieces.

26 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Thank you so much Jack! We're glad to hear the quality of the product and the service is superb!

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

My favorite t-shirts and great service

The best quality t-shirts I've ever had, great cut, and longlasting despite the hundred wahsing machines they went through.

And the customer service is great : fast, efficient, honest. I got it wrong in one order and they sorted it out immediatly.

19 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Edouard,

Great to hear the quality and longevity of the shirts is the best you have ever had!

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

I was sent a size large sample product

I was sent a size large sample product. I was asked to provide desired tapers. I replied with alterations and my order was returned with a tailored fit...for an undershirt. They make a top product along with top service. This is an excellent company

26 February 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey there!

Great to hear you like the product and service! We look forward to helping you in the future - Please don't hesitate to reach out if there are any issues at all.

Best, Frederik & the SON Team.

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