Fantastic service!!! What a great experience in our European service desert... Our first order wasn't the perfect fit, so we were asked to take pictures from 3 ankles and a lovely lady got bac... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We reengineer the clothing industry for the planet and people. With our made-to-order model, we reduce overproduction for the planet, and of course, offer perfect fit for you.
Højbro Pl. 7, 1. Floor, 1200, Copenhagen K, Denmark
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I live in Florida and wear a t-shirt almost every day. For several years, I have been buying all my t-shirts from another high-end brand. I became interested in SON and bought one t-shirt to try it out. I was very happy with everything except the fit was a bit too tight. I told SON this and sent them the photos requested. They made some specific changes and I now have my own personally tailored profile. My free replacement t-shirt fits perfectly! I am now a serious fan of SON and will be buying more.

Reply from Son of a Tailor
Son of a Tailor designs and manufactures clothing just for me! How amazing is that? I love the way the fabrics they use feel (so soft, so comfortable) and look on me, and that the company delivers on its promise that its custom sizing fits perfectly or they’ll remake it at no charge. Perfect is a word I’d use for SOAT, too, from its beautifully designed products to its innovative and ethical manufacturing process that eliminates clothing waste, and its amazing customer service.

Reply from Son of a Tailor
Amazing service , T-shirt was a little tight so i ordered another free of change through their amazing replacement service, fits beautifully

Reply from Son of a Tailor
First of all, I'm a big fan of the quality and style of the t-shirts. They really are custom made to fit you and even the process of getting fitted was top notch. On top of that, when one of the t-shirts I ordered didn't fit me, I experienced the best customer service I could have possibly asked for.
The team worked with me and the pictures are sent them to figure out exactly what measurements needed to be changed and then immediately sent me not just one but two replacements for the t-shirt that didn't fit to make sure that I was a satisfied customer. I highly recommend this company and brand to anyone looking for great quality, stylish t-shirts.

Reply from Son of a Tailor
I love SOAT! Frequent customer and have been buying from them for years. Great fit and they are very accommodating with their remake guarantee, even fixing a few garments with reorders beyond the normal period that I didn’t get around to trying on.
Can’t recommend them enough. Great quality, great product and great mission. Thanks team!

Reply from Son of a Tailor
Stellar customer service. I love the T-shirt quality. Very good guys. Best Steffen

Reply from Son of a Tailor
First shirt I ordered fit poorly.
I emailed support, and they asked me to take a few pictures with the shirt on to understand the required adjustments.
I was a bit upset initially I had to do this. I just wanted a refund at that point.
But that changed when I received customer supports email back. They listed 2-3 paragraphs of changes they recommend they make, and encouraged me to try it out.
The shirt fit flawlessly. It is the best fitting shirt I ever put on. Customer service is fantastic, and quality is exceptional.
I wish the styling was better on the website, because I'd order a lot more!

Reply from Son of a Tailor
Absolutely brilliant service at all levels; perfect fit perfect delivery.

Reply from Son of a Tailor
Amazing service and quality products. Amazing fit

Reply from Son of a Tailor
I’ve ordered a number of garments from Son of a Tailor and had great service every time. The website fitting system works really well and after your order, they keep you well informed of your order status. Just once, a sweater I ordered did not fit to my liking and I used the perfect fit guarantee. The team at Son of a Tailor helped me refit a new sweater and I received a new sweater shortly that fit perfectly. Overall, a great company with great quality clothing.

Reply from Son of a Tailor
The customer service and ordering process was superb and they resolved an issue very quickly

Reply from Son of a Tailor
Great quality and service in making sure I got the right fit - they made edits and tailored it to fit perfectly.

Reply from Son of a Tailor
Being 6'8" (2.03m), I've always struggled to find clothes that fit properly. When I discovered Son of a Tailor, I was intrigued but skeptical about their "Free Remake Guarantee" - it sounded too good to be true.
After my initial disappointment with the fit of my first order, I decided to try their guarantee. Their response was impressively quick, with the only delays coming from my end. They carefully analyzed my feedback and suggested precise adjustments. The new order arrived within weeks and everything fit perfectly. They didn't even ask for the original items back.
I'm now a hooked customer and highly recommend them to anyone struggling with ill-fitting clothes. Considering their exceptional service, quality, and selection, their prices are more than reasonable. For anyone with a unique body type, Son of a Tailor is absolutely worth trying.

Reply from Son of a Tailor
I have been Purchasing and wearing Son of a Taylor T-Shirts for well over a year now. The Design, quality, and fit are impeccable. I highly recommend Son of a Taylor to anyone and everyone!
But it want until my last order that I realized what a fantastic Company these Guys have built! They are obviously passionate about their Product and their Brand. But it goes well beyond that.
Frederic, Simon & Son of a Taylor Team, have displayed honesty and integrity beyond any Company that I have done business with; EVER!
They are committed to Customer Service in a way that would cause any Customer to overwhelmingly, support these Guys!
I am thankful for finding Son of a Taylor to supply my clothing needs, but most importantly, I feel as though I have found new Friends!
Thank You, Guys!
God Bless You!

Reply from Son of a Tailor
The shirts are great. My first delivery was too small but they contacted me and broke down the measurements and adjusted sizing. Then they sent me new shirts that fit great.

Reply from Son of a Tailor
I have really enjoyed all of my purchases from Son of a Tailor. The quality of the clothes is unparalleled. The t-shirts are beautifully soft and very comfortable. The free re-make guarantee is very useful and has allowed me to get the perfect size for going forward. The staff are very responsive and courteous and have helped make any alterations needed seamless (pardon the pun).
I look forward to many more orders over the years.

Reply from Son of a Tailor
Excellent quality and great fit. Customer service is superb. I will definitely order more pieces.

Reply from Son of a Tailor
The best quality t-shirts I've ever had, great cut, and longlasting despite the hundred wahsing machines they went through.
And the customer service is great : fast, efficient, honest. I got it wrong in one order and they sorted it out immediatly.

Reply from Son of a Tailor
I was sent a size large sample product. I was asked to provide desired tapers. I replied with alterations and my order was returned with a tailored fit...for an undershirt. They make a top product along with top service. This is an excellent company

Reply from Son of a Tailor
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.