I’m very happy with the way Songtrust collect from all over the world. And the option for early payment is really helpful too. Sometimes, on registering a new work I get confused as to whether I have... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The fact that I was able to get my request resolved in a timely manner even though it would be cool if we can resolve certain things ourselves. Other than that Songtrust has always been a great suppor... See more
basically im satitsfied with all the service provided from songtrust. but when i get paid, the exchange rate is too low compared to another bank 's currency rate. i think it would be better if u guys... See more
I feel better knowing that SongTrust, with its expertise and resources, is in my corner. The only constructive criticism I would add at this early stage in my songwriter journey is for SongTrust to do... See more
Company details
About Songtrust
Written by the company
Songtrust is a tech-driven global music publishing administrator used by indie / DIY music creators all over the world to collect the royalties that their songs earn from streaming, sync, and social media.
We register your songs directly with collection sources in every country and territory where they’re being played. Doing this yourself would be a full-time job: not only registering your songs with dozens of sources around the world, but also tracking down your royalties with each of them.
When you simplify your administrative work with Songtrust, you can spend more time making music.
Register for Songtrust
Contact info
155 Avenue of the Americas, 10013, New York, United States
- songtrust.com
4.4
Excellent
638 reviews
Replied to 35% of negative reviews
Typically takes over 1 month to reply
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I don't know what else to do
I don't know what else to do. Maybe I will get their attention this way. I have begged them via email for A MONTH... everyday ...to help me add my first song. When I type in my name... no matter how I try to do it... the box turns red and I am unable to finish the process. THEY WON'T HELP ME. I asked that they call me so we can both see what the problem is.. I have sent a screenshot... I have sent everything... lyrics, percentages, everything.....they have given me no help to solve the problem. I have someone who wants to buy my song and I may lose them because I can't register it. CAN ANYONE HELP ME? I am desperate. They do not post their phone number and now I wonder if they are all just Ai?
13 July 2025
Unprompted review
Reply from Songtrust
Hi Adele, thank you for taking the time to share your concerns with us. I want to assure you that our responses come directly from a member of our Client Services team, never from AI. A dedicated associate has been following up with you via email to provide personalized assistance. While we don't offer phone support, we're fully committed to helping you via email and will continue to do so until your issue is resolved.
When you reached out to Songtrust Support on July 21, 2025, our team responded with step-by-step instructions for adding a song to your account. Since we didn’t receive a reply addressing those specific instructions, but did receive additional follow-ups from you, it’s possible our response may have been missed. Sometimes these emails can end up in spam folders, so we recommend checking there just in case.
Regarding the process for adding songwriter information, please type the first few letters of your songwriter name and then select the correct entry from the dropdown that appears. Our team has tested this feature and confirmed that it is working as expected. We’ve also shared a video walkthrough and written instructions to help guide you through the process over email.
If you’re not seeing the dropdown, it may be due to browser settings such as cookie or cache blockers. For the best experience, we recommend using Google Chrome or Firefox and ensuring any blockers are temporarily disabled.
We appreciate your patience, and we’re here to support you every step of the way. Please let us know if there's anything else we can do to assist.
Fast
Fast. And quick. Response to the problem.i had. Thanks for all your help. Your truly. Michael Hardman.
6 August 2025
Reply from Songtrust
Hi Michael! Thank you for this 5-star review, our team is thrilled to hear that they were able to quickly resolve your issue. Please don't hesitate to contact us again if you need any more help in the future!
Reply from Songtrust
Thank you for the positive feedback, Anthony! We are so happy to have you as a client. Hope you have a great day!
SongTrust - Professional, Prompt, and Caring
I would like to extend my heartfelt thanks to the SongTrust team for their attentive and professional support. The follow-up on my recent inquiries was handled promptly, courteously, and with great care, and their responses were both swift and thorough. It’s clear they are truly dedicated to helping artists, and I sincerely recommend fellow musicians to make the most of this excellent platform.
3 August 2025
Reply from Songtrust
Hi Jade! We really appreciate you taking the time to leave this review. Our Client Services team is thrilled to hear that they were able to support you quickly and with care. Please don't hesitate to reach out again if you need any additional help moving forward. Thank you for being a valued member of the Songtrust community!
Excellent!
8 August 2025
Reply from Songtrust
Hi Eduardo! Thank you for this 5-star review, we're glad to hear you've been satisfied with our services. Please don't hesitate to reach us at support@songtrust.com if you need any assistance with your account in the future!
solved my problem immediately!
1 August 2025
Reply from Songtrust
Thank you for this positive review, Portia! We're so happy to hear our team was able to resolve your issue in a timely manner. Thanks for being a valued member of the Songtrust community!
Reply from Songtrust
Hi Veaceslav! Thank you for leaving this 5-star review and for being a valued Songtrust client. We hope you have a wonderful day!
Royalties arrive on time
30 July 2025
Reply from Songtrust
Thank you for leaving this positive review, Ina! Our team strives to provide timely publishing royalty payments for our clients, so it's great to hear this from you. We appreciate you being a part of the Songtrust community!
Not for roots music
I like that playlists can give direct feedback, but I don't think this service has enough reach to see real ROI for roots music artists. We're working with a blues/funk/soul (like Muscle Shoals and Stax) band. The album just charted on Billboard Top 10 for Blues, but most feedback on Songtrust is from folks who program more modern music (probably a younger audience). This is my second time trying Songtrust, but I'm not going to use this service for blues/soul artists moving forward.
30 July 2025
Reply from Songtrust
Congratulations to your band on charting in the Billboard Top 10 for Blues, Jennifer! That is a massive achievement.
It sounds like there might be a slight misunderstanding regarding how Songtrust functions compared to a playlisting platform. We are a global publishing administrator, which means that we track and collect publishing royalties from around the world, regardless of genre. We don't allow curators to provide creative feedback like playlisting services. Rather, we ensure that when your tracks are played, you get paid.
If you were receiving feedback from a younger audience, it may have been through a different promotional service, as Songtrust focuses solely on publishing administration. We’d love to help you ensure those Billboard-charting hits are collecting every cent they deserve. If you have any other concerns, please feel free to reach out to us at support@songtrust.com.
Been with them since 2020 and…
Been with them since 2020 and exceptional experience with songtrust as I recommend any artist or musician shall look into. Thank you songtrust
30 July 2025
Reply from Songtrust
Hi Fernando! Thank you for recommending our services to other music creators. We are thrilled to be your trusted publishing administrator and hope to be a part of your music career journey for many more years to come!
Reply from Songtrust
Hi Angel! We appreciate you leaving this 5-star review, our team is so glad to hear you've been satisfied with our platform. Thanks for using Songtrust!
Reply from Songtrust
Hi Margaret! We appreciate you leaving this 5-star review. Our Client Services team is thrilled to hear that they were able to provide you with an effective solution. Please don't hesitate to reach out to us again if you have any account-related questions in the future!
The registration process was so smooth
The registration process was so smooth. As a producer, I appreciate how efficiently it handles publishing rights. I've registered my first song.
18 July 2025
Reply from Songtrust
Hi Sanjay! Thank you for this positive feedback on our registration process. Please don't hesitate to reach us at support@songtrust.com if you need any help with your account in the future!
I’m just excited to have my publishing…
I’m just excited to have my publishing company and with the possibilities of what comes with it and the experience that comes with it is gonna be even better for this and what we’ve already shared we appreciate everything thank you song trust!
18 July 2025
Reply from Songtrust
Thank you so much for the kind words, Miriam! We’re honored to be the partner you’ve chosen to help navigate the world of music publishing. Thanks for being a part of the Songtrust community!
Easy and secure!
Super stoked to have signed up for Songtrust! I love the idea of having one entity watch over our catalog and collect the revenue.
I really liked how easy it was to sign up, and the extra measures taken to ensure security with my account!
Love it!!!
20 July 2025
Reply from Songtrust
Hi Terry! Thank you for taking the time to leave this review. Our team strives to make our clients feel safe and secure during our signup process, so we're thrilled to receive this feedback from you. We hope to be a part of your music publishing journey for many years to come!
Reply from Songtrust
Hi Mathias! Our team is happy to hear you've had a great experience with us so far. Please don't hesitate to reach out again if you need additional support moving forward. Thanks for using Songtrust!
Everything has been great so far
13 July 2025
Reply from Songtrust
Thank you for this positive review, Alejandro! We are so glad to hear you've been satisfied with our services so far. If any issues with your account come up in the future, please don't hesitate to reach out to our Client Services team at support@songtrust.com. Have a wonderful day!
Songtrust invests in educational…
Songtrust invests in educational materials for its users, who can also present this content to external artists, who in turn may consider joining Songtrust.
27 June 2025
Reply from Songtrust
Hi Flavio! It is a main goal for our team to educate independent music creators like you on how they can maximize their royalty income, so it is great to hear this from you. We appreciate you being a part of the Songtrust community!
Reply from Songtrust
Hi Cristobal! Our team aims to make our song registration process as easy as possible for our clients, so we're thrilled to receive this feedback from you. Thanks for using Songtrust, feel free to contact us any time at support@songtrust.com if you need any help with your account in the future!
Songtrust is the way to go for artist
Well my experience with songtrust is yet to established but as soon as i get my first payment then ill know wat the experience is like but so far so good
23 April 2025
Reply from Songtrust
Thank you for this 5-star review, Christopher! We appreciate you recommending our services to other artists. Feel free to contact us here if you have any questions about your account in the future: https://www.songtrust.com/contact-support
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