SonderMind Reviews 1,853

It's nice to have some pressure off to talk and my therapist is make is easy to talk

I told your provider that the medications seem to be making my negative thought patterns worse, she told me, there's no way that could have been happening in the amount of time.I've been taking it and insisted on raising the dosage up
I canceled that appointment and I canceled my account
Today I get a text message saying that.The appointment was confirmed that I'd already canceled.Then, I called customer service, and then they won't argue about it.Telling me I'd never canceled anything
I have emailed your company at least six times in two weeks.Trying and encouraging you to call me and discuss with me.The issues I had with the provider that argued with me about my mental health.Telling me that I was not having the problems I was having and must not be the medication, which is the only new issue in my life was that medication
Then, now I see that you're trying to fraudulently, build my insurance for an account that's been canceled.And for an appointment, that's already been canceled

Feel like I'm finally understanding that I need help with acceptance.

My provider is a great psychiatrist. Understanding, knowledgeable, and genuinely helpful. She can sometimes talk more than she listens, but it always comes from a place of wanting to help.

My main issue has been communication. I never received PA approval for my medication, despite the front desk repeatedly saying they would follow up (twice). This pointed to a pattern of poor communication.

The most concerning experience was when I showed up for an important session to discuss discontinuing my prescription, only to be stood up. The appointment had been scheduled a month in advance, and there was no prior notice. I waited the full 30 minutes, hoping she would arrive. Only after the session ended did the front desk call to inform me she was on holiday and offer a new appointment two weeks later.

This was very disappointing, especially because I value her as a provider. However, the ongoing communication issues and difficulty reaching her or her team have made it really difficult and disappointing.

The team blames the SonderMind interface and how it makes communication harder. I want to be understanding towards them but if they know it is a problem, they should be working to make it better not just taking a loss.

I find Tony to be compassionate and very helpful.

Each session keeps getting better and more on point

He actually listens and talks to you like you are a real person. Plus he has real world experience in addition to his education.

She is very helpful and up lifting. She has given me several paths to follow that are working

Alexah is patient, nonjudgmental, and understands my needs and comfort level. She is helping me work through trauma and provides me with the tools to do so. I trust her completely

It was a good session. Gave me somethings to think about as I move forward.

SonderMind is a bit too committed to their buggy technology but overall they do a good job of delivering a valuable service

She’s perfect

Amazing help. Couldn’t be happier

My therapist makes me feel seen and heard. Communicate is great.I feel safe expressing my thoughts and feelings and she helps me to come up with solutions that fit me.

Ivy actively listens, asks great questions and provide candid feedback.

Very good outstanding

My therapist was very knowledgeable compassionate and understanding totally professional. She new and or was very intelligent. I am very appreciative that it was a good therapist. Im thankful that God put her in my path.

Jill is amazing. She listens. She understands. She is practical.

It's all good, everything about our sessions are good!! I look forward to them each week and we work very well together with my issues.