Customer service was really good. The connection between my somnox and the charger stopped working. I could send it back to the company and they repaired it quickly and free of charge. I use it m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It really helps me to fall asleep faster when I'm stressed or when I wake up in the middle of the night. Also when on holiday or in a hospital I use it to feel more relaxed during the night. I reall... See more
In about 80 percent of the cases the device helps me to fall asleep within 5-10 minutes. Smaller improvements include: an extended library of ‘white noice’ (in my case: more forms of realistic rai... See more
Company replied
Highly recommend the Somnox. It makes me instantly fall back asleep when I wake up at night. I’m more rested when I wake up in the morning and fall asleep faster in the evening. This thing is so good.... See more
Company details
Written by the company
Somnox provides bad sleepers with drug-free and validated sleep-aids they can use to relieve stress & anxiety resulting in better and deeper sleep to experience more energy throughout the day. Somnox is known for the world’s first sleep robot that works by using scientifically proven cognitive and simulated human breathing techniques to accelerate the process of falling asleep. Founded in 2015, Somnox is headquartered out of the CIC Tech Incubator in The Netherlands and currently has multiple patents filed. Multiple awards have been won - Red Dot Design Award / iF Design Award. Follow us on Twitter and Instagram or like us on Facebook
Contact info
Stationsplein 45 C3.063, 3013 AK, Rotterdam, Netherlands
- 010 899 4105
- info@somnox.com
- somnox.com
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I SLEEP LIKE MY TODDLER!
I SLEEP LIKE MY TODDLER!
At first I was focused on the pillow's breathing. I changed my focus to the soothing sounds of the pillow and I was fast asleep. Best of all I stayed asleep. The quality of sleep I've had this month is definately better than last month.
Thank you!
It takes time to get to use sleeping…
It takes time to get to use sleeping with the robot. hehe. After a weeks, you would not want to sleep without it anymore. I just have to focus and follow the breathing of the robot to stop my wandering mind. The robot is heavy so it doesn't go places on your bed.
The pillow definitely helps me sleep
The pillow definitely helps me sleep. But, I found that the software was like a Beta version, the user documentation is very out of date, especially for the phone app and the speaker is a joke. River sounds are like a can of marbles being shaken. The concept is good but for $600 I definitely expected to find everything working to the nine's. The extra cover is a convenience but for $50 it is hard to not feel that it is overpriced.
Definitely recommend
It works really well to slow down your breaths so you take deeper breaths and fall asleep faster. My favorite feature is that the robot plays relaxing sleep music because its very soothing. In the app you can choose what songs you want it to play. Another good thing is the charging wire Is really long so I can plug it in and Leave it on my bed so every night I just unplug it and use it. Definitely recommend because I was falling asleep at three am almost all the time, but now i sleep at around 11 pm.
I was excited to receive the product as…
I was excited to receive the product as it has so many benefits. However, I did not realize how heavy it might be, and at age 81 and slight build, it was too heavy for me. Also, the technical skills for setting it up and using it are beyond my ability. Sadly, I had to return it for a refund.

Reply from Somnox
The blanket was very heavy
The blanket was very heavy. I couldn’t use it.
It now in a storage room.

Reply from Somnox
I like the product but wish it had a…
I like the product but wish it had a stronger breathing pulse and felt it more overall instead of one area.
Somnox
Somnox Is amazing it relaxes me so much
I always get up refreshed now and always get a good nite sleep
Excellent Weighted blanket!!!!!! - Winter
I have been using the weighted blanket for already 3 weeks! It has been amazing!! I am really sleeping way better than before! I’m already looking forward the sleeping time. The weight makes me move less and for sure I feel more calm during the night.
I really really recommend it :)
I’m a little disappointed in how fast…
I’m a little disappointed in how fast it changes the pace of breathing when I’m trying to fall asleep. After just a little while there is no way I can follow it, I can’t take breaths that long - at least not while I’m awake. It doesn’t seem to react on my breathing even though I have that setting.
Also, my husband finds it a little loud. I don’t mind myself, but he says it keeps him awake.
Definitely soothing! Love using it to relax. Just need some tweaks.
It's only been day 1 since I used Somnox. It definitely helped me relax, fall asleep faster! Here are some of the downsides: (1) It’s a little heavy and hard so was uncomfortable to hug it while in bed (not really a problem when I'm sitting and relaxing). (2) My wrists and arms had to hug it kind of tightly to really feel it breathing. I don't want to try too hard to find a perfect posture/position to hug it. (3) I need an easier way to identify the buttons perhaps deeper indentation? so there's no need to find my phone in the dark, turn the flash on, and find the right button to click. (4) When it breathes in and rises, that movement felt a bit machine like. It distracted me from thinking it’s not a machine while I was half asleep. The breathing out motion is absolutely perfect. You know when a baby is sleeping next to you, you fall asleep faster and sleep deeper? I want Somnox to be that baby. If it has a baby breathing as a sound that would be cool.
You write
You write: "we are happy to schedule a phone call with you".
The phone call is a very difficult way to communicate: I'm italian, you're from Netherlands. The dialogue would be a series of "Can you repeat?, I don't understand, ect.
In any way, I want to send the robot back to you and have a refund.
The robot is almost new, you could resell it.
My phone is: 0039 342 9616192 .
SEND AN SMS with the confirmation you're sending me the refund, and I'll reply to the sms with the number of current account.
Send the money, and I'll send immediately the robot to you.
Remember that I paid 514 euro and you delivered the robot 14 months later.
After this exchange, as a bonus, I'll explain to you what is wrong with the robot and the ways to fix the problems.
Yours faithfully
Thank goodness for sleep robot during…pandemic drama
Thank goodness for sleep robot during the pandemic. THANK GOODNESS
It’s very calming
It’s very calming. I’m a good sleeper in general! But I have enjoyed the peaceful sounds.
Somnox
Sleeping with Somnox gets me asleep very quickly. I think I cant even fall asleep without Somnox. It really helped me :D
Sympathetic initiative and carefully designed product, but poor communication internally and with customer
Although I like the company and appreciate the development of new products by young designers, I really hope that Somnox will pay more attention to communication (both internally and with the customer). At several moments in the process this was really substandard.
And even after I made this known and got my money back because unfortunately the sleep robot didn't have the desired effect on me, I had to find out for myself whether the money had finally been returned (neither from the receipt of the returned sleep robot nor from the financial settlement I received any message).

Reply from Somnox
I use it nightly
I use it nightly. When I awake and fret I won’t get back to sleep, the breath pacer and sound of the wind distract my worry and direct me back to sleep

Reply from Somnox
The Best Presents I ever got for Christmas in my Addult Life!
The Best Presents I ever got for Christmas in my Addult Life.
It brought me back in my sleep rythem. And even sometimes I sleep before I put my ‘Botje’ on. After so many years of bad sleeping. This is even good for our relation. And when I am sleeping I automatically turn ’Botje’ in my Husband Back. So he can’t turn on his Back and stops snoring (or I don’t hear him anymore🤔😴). So it is a win win situation. Wel its very late I have to sleep 💤 now (I am no longer worried about falling asleep).

Reply from Somnox
Not Ready For Production
I really think this product was put on the market before it was ready. Especially for $500 it misses the mark. Low grade speaker that essentially limits dramatically one of the primary features. " Snoring sound" that cannot be minimized and a " CO2 sensor" in beta phase that does not really monitor my breathing pace. My wife describes the snore sound it has as " the sound of a plane constantly crashing"....she now makes me turn it off. I agree because it keeps me awake.
Big, bulky, like hugging a car battery in a pillow case. Not very pliable or comfortable as a pillow would be. Very odd rigid shape.

Reply from Somnox
Quick and positive responses
Quick and positive responses, Helped me with my problem.

Reply from Somnox
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







