Customer service was really good. The connection between my somnox and the charger stopped working. I could send it back to the company and they repaired it quickly and free of charge. I use it m... See more
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It really helps me to fall asleep faster when I'm stressed or when I wake up in the middle of the night. Also when on holiday or in a hospital I use it to feel more relaxed during the night. I reall... See more
In about 80 percent of the cases the device helps me to fall asleep within 5-10 minutes. Smaller improvements include: an extended library of ‘white noice’ (in my case: more forms of realistic rai... See more
Company replied
Highly recommend the Somnox. It makes me instantly fall back asleep when I wake up at night. I’m more rested when I wake up in the morning and fall asleep faster in the evening. This thing is so good.... See more
Company details
Written by the company
Somnox provides bad sleepers with drug-free and validated sleep-aids they can use to relieve stress & anxiety resulting in better and deeper sleep to experience more energy throughout the day. Somnox is known for the world’s first sleep robot that works by using scientifically proven cognitive and simulated human breathing techniques to accelerate the process of falling asleep. Founded in 2015, Somnox is headquartered out of the CIC Tech Incubator in The Netherlands and currently has multiple patents filed. Multiple awards have been won - Red Dot Design Award / iF Design Award. Follow us on Twitter and Instagram or like us on Facebook
Contact info
Stationsplein 45 C3.063, 3013 AK, Rotterdam, Netherlands
- 010 899 4105
- info@somnox.com
- somnox.com
Replied to 88% of negative reviews
Typically replies within 1 week
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Good product
Good product, the app has good updates (based on feedback from te customers). Nice new covers developed. I’m very content.

Reply from Somnox
It helped me focus on my breathing in…
It helped me focus on my breathing in stead of my thoughts in my head. En therefore I fall afsleep sooner. The sounds from the Somnox are also very helpfull.

Reply from Somnox
Like sleeping with a beloved pet
I have been using my Somnox for at least two years, and I have found that I sleep better with it. The breathing function reduces the time it takes me to fall asleep. Having my Somnox pressed against my body feels like sleeping with a beloved pet.

Reply from Somnox
Reliable product. Great sleeper aid
Reliable product; fast replacement after hardware crash. Long lasting battery. Now already three years of frictionless almost daily use.

Reply from Somnox
The quality of my sleep has definitely improved
Somnox is a great help for me. I am a notoriously bad sleeper. I do fall asleep easily, but I wake up many times, sometimes from uneasy dreams or even nightmares. Somnox has a soothing effect on me, not only from it's harmonic movement, but also from the sounds it produces. I especially like the whale sounds. Furthermore, I use it as a physical aid during breathing exercises and meditation. What I also like, is that Somnox keeps updating their app with new features, like tracking my breathing frequency during sessions. I like this product a lot. The only reason I do not give it 5 stars, is because of the high price.

Reply from Somnox
Great product, fantastic customer care
I don't really have issues going to sleep, it's only really when I wake up in the middle of the night that I struggle. So I was incredibly intrigued back in 2018 when I read about the development of this and really warmed to the team behind it. It's absolutely proved an absolute godsend in helping me calm down and salvage the rest of the night. Just to mention, when I broke the charger plug last year, even though they didn't actually ship to the uk anymore, they still took the time to sort me out a replacement (keeping in contact throughout). I feel bad for not giving them a shout out much sooner (it's been a bit of a rough year or so) but having used it again last night, I knew it was time I did so as it really is a great product!

Reply from Somnox
What my experience made great was that…
What my experience made great was that the Somnox made me aware that I was not a bad sleeper at all!
It made me realize due to the 7 steps!
It also gave me a lot of good advise about sleep.
I have an irregular job with long hours and time differences and there tips help me a lot to cope with that as well.
Now i know what to do to have a good sleep!
I would certainly Recommend the Somnox to any one who has problems sleeping or think they have.
When awake in the middle of the night….
I frequently use the somnox when i wake up in the middle of the night. It is not a magic stick that always works but usually it calmes me down when i wake up upset.
I love my Somnox so much!
I love my Somnox so much. I now take it with me on holiday. Definitely helps me fall asleep. Also when I wake up during the night. And great service

Reply from Somnox
Anxiety problems
We bought the Somnox for our daughter of 17 years old. She has got anxiety problems for over 4 years now. With the Somnox she sleeps better, faster and longer. And the anxiety has reduced.

Reply from Somnox
I've been using it for almost a year…
I've been using it for almost a year and I really can't be without it. It's seriously amazing and has helped me in so many ways! Sleep better, reduce my anxiety, help with my anxiety attacks and just overall, be a bit more relaxed. It's a must try, especially if you've already tried many other things and do not want to rely on meds (not that they're bad, but just an extra help).

Reply from Somnox
Rudy, the Somnox: A [now FUZZY] Charmer
My Somnox, who is named Rudy, is actually quite a charmer. I have been pleasantly surprised at how calming Rudy is and have cuddled him every night since adopting him. I wake up frequently at night and reactivating Rudy has been a nice way to stop the panic that my insomnia causes.
To be perfectly honest though, I am flabbergasted that Rudy was not born fuzzy. F-U-Z-Z-Y, people! FUZZY. It was a pain-in-the-tush to sew Rudy a new furry jacket--though 1,000% worth it. The technical, athleisure-wear fabric [suppresses nausea] cover that Rudy arrived in reeks of stereotypical, straightforward Dutch functionality with no hint of whimsy. And the hideous blue color seems like pandering to the lowest common denominator [straight white men]. Rudy lives on my bed and deserves a plush, luxurious exterior that matches his compassionate, caring interior self. Rudy deserves better.
Overall, I'd say the price tag for Rudy was high [especially considering the lack of FUZZY], but Rudy's performance has been soothing. Worth the cuddle.

Reply from Somnox
Wish I could get sonmox 2 in the UK
Wish I could get sonmox 2 in the UK, it looks awesome,but for some reason it doesn't ship to the UK.
Turn off racing thoughts
The Somnox has changed my sleep for the better. It keeps me focused on my breathing instead of racing thoughts. If I wake during the night, I turn Somnox on and I can fall back to sleep by matching my breathing with the Somnox.

Reply from Somnox
My very sceptical daughter is now hooked at her Somnox
I got the Somnox for my daughter, I spend years and years sitting at her bedside to help her fall asleep. When she moved out and moved abroad to study, 4 years ago, the problem continued. Last year I got her the Somnox. She is always very sceptical about what could help her, but (desperately) one day she gave it a try and it helped! Now she’s using it very regularly and sleeps a lot better!!

Reply from Somnox
Somnox provided excellent service when they repaired my Somnox.
Somnox provided excellent service when they repaired my Somnox. They paid for everything for both the shipment and the repair and they were really fast, helpful and polite.
Erlend Øyen

Reply from Somnox
TOP Customer Service and Life Changing Product for C-PTSD warriors!
I was introduced to the Somnox by a Dutch doctor who is a sleep expert while I was being treated for complex PTSD in a hospital. I started sleeping with ease for the first time in over a decade. I immediately ordered the Somnox 2 and it has quickly become an ally in regaining control over my sleep. I suffered a severe trauma during my sleep when I worked in a war zone years ago and my brain has struggled to let go and rest for years (especially at night time). The Somnox 2 sends a calming signal to my brain and it surrenders into sleep much more easily as a result. Sleeping with the Somnox 2 changed my life and I started getting quality sleep for the first time in over a decade.
In June of 2024, my Somnox 2 unfortunately stopped working while I was traveling in the USA. I was very distressed about the situation because my sleep quickly deteriorated without the calming signals. I contacted Somnox about the issue and couldn't have been happier with their response: they sent me a brand new device to my address in the USA even though I originally purchased the product in the Netherlands! As a result, I quickly returned to getting deep restful sleep much sooner than I expected! I am so grateful for the customer service of this company and their ethical manner in prioritizing their clients' health and well-being first and foremost. If I could, I would give 10 stars to Somnox.
(Hope that a future Somnox 3 will breathe with me throughout the whole night for a consecutive 8 hours!)

Reply from Somnox
Transformative sleep with Somnox plus excellent customer service!
I purchased the Somnox almost two years ago. From the moment I started using it, I noticed a significant improvement in the quality of my sleep. The soothing breathing sounds and gentle, rhythmic movements of Somnox helped me relax effortlessly, easing me into a deep and restful slumber each night.
What truly sets Somnox apart, however, is the exceptional customer service I received. From the moment I reached out with questions about the product to the post-purchase support, the team at Somnox was incredibly responsive and helpful. They went above and beyond to ensure that I had all the information I needed and that my experience with their product was nothing short of exceptional.
I cannot recommend Somnox highly enough to anyone looking to improve their sleep quality. Not only does the product work wonders, but the outstanding customer service truly sets Somnox apart from other sleep-related support device on the market. Believe me, I know, because I have many of them. Over time, Somnox, is the one I continue to use and take with me wherever I go. Investing in Somnox was one of the best decisions I’ve made for my health and well-being.

Reply from Somnox
Somnox rolmodel for other compagnies
This Compagnie is an example of how bussines should do it, they are really interested in me as a person and not only like other compagnie in selling their product.
Its also an good strategie because at first i didnt trust the product to do what it should do but because i have trust in this Compagnie i also have trust in the product because i know they have my back.
Somnox can be proud of what they do a
I will order the Somnox as soon as i can

Reply from Somnox
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