Somerset Ear Microsuction Reviews 

976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally simple booking process and the professional care received during their scheduled appointments. Many people note that treatments are handled efficiently, bringing fast relief from blockages and restoring clear hearing without any hassle. Consumers frequently mention that the staff members are wonderfully welcoming, highly knowledgeable, and ensure that patients feel completely comfortable and relaxed. Reviewers also value the detailed explanations provided throughout every step of the procedure, making the entire visit a reliable and reassuring choice. Individuals looking for dependable service consistently express satisfaction with the prompt availability and overall quality of care delivered.

What people talk about most

Service

People report high satisfaction with the service, consistently highlighting quick and efficient appointments.... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience, highlighting quick,... See more

Booking process

Clients share positive opinions on booking process, noting that arranging appointments online is a... See more

Product

Consumers express great satisfaction with the product, describing it as a reliable choice for effective ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have... See more

Company replied

Rated 5 out of 5 stars

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pl... See more

Company replied

Rated 5 out of 5 stars

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased wi... See more

Company replied

Rated 5 out of 5 stars

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming. I have now visited Steve annually three times to have the ear ca... See more

Company replied


Company details

  1. Medical Clinic
  2. Specialized Clinic

Written by the company

Microsuction removal of earwax is performed under direct microscopic vision using tiny suction tube and instruments. It is a safe and highly effective procedure, preferable to irrigation due to significantly reduced risks and the ability to remove wax without pretreating with olive oil. This service is delivered by a British Society of Audiology accredited, ENT UK assured, CQC and HCPC registered practitioner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

976 reviews

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5.0

All reviews

(976)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to get hold ofremoval of ear wax

Easy to get hold of. Prompt, on time and extremely efficient

8 April 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Glad we could help, thanks for the positive feedback, it is much appreciated. Kind Regards, Steve & Becky

Rated 5 out of 5 stars

Informative and friendly

Informative and friendly. Painless but effective service.

8 April 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this brilliant feedback. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Friendly

Friendly, efficient, convenient.

8 April 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really pleased we were able to help, thanks for the glowing feedback. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Becky was welcoming and knowledgeable

Becky was welcoming and knowledgeable. My 91 year mum feel at ease during the procedure.

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review, I'm so pleased I was able to help.
Kind regards
Becky

Rated 5 out of 5 stars

What a brilliant experience

What a brilliant experience, I went in with very poor hearing which I have suffered with for years, and came out after a painless procedure hearing the birds singing and most importantly join in with conversations without struggling to hear.
Would recommend to anyone.

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for taking the time to leave such a great review and recommendation.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

highly professional

easy booking,
highly professional assessment and treatment,
good advice re post treatment care

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really glad to have been able to help, thank you for this fantastic review.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Steve checked both ears but nothing to…

Steve checked both ears but nothing to be extracted,that costt £20,very honest as he could have carried procedure and charged me full price

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this brilliant review, it is much appreciated.
Kind regards
Steve

Rated 5 out of 5 stars

Efficient and competent procedure.

Easy to book. Good parking. Took in on time, quick and painfree process.
Would recommend.

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for taking the time to leave this excellent review.
We are delighted to have been able to help.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Very efficient

Very efficient
Just to add, i felt awkward due to being 20 mins late. It wasn’t even mentioned which made me feel better.

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thanks for leaving this great review. We allow 30 minutes per consultation, many are seen within 20 mins, so we will always be able to squeeze people in who are late or need urgent review (as long as they don't mind a short wait in the waiting room). Glad we were able to help. Kind regards
Steve & Becky

Rated 5 out of 5 stars

Good proficient service and not…

Good proficient service and not painful. Good to be hearing clearly again!

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thanks for taking the time to leave this fantastic review. Kind regards
Steve & Becky

Rated 5 out of 5 stars

The visit was very useful, friendly and well explained

The visit was very useful and helped diagnose the problem, which was very well explained, as were the potential treatments. The lady treating me was lovely and made me feel very at ease

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

So glad we were able to help, thank you for leaving this great review.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Really good service

Really good service

Very easy to book an appointment, calm and helpful approach and very detailed explanation of what the issue was. Could not have been more helpful

12 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really glad to have been of assistance, thanks for the brilliant review. Kind regards
Steve & Becky

Rated 5 out of 5 stars

Very professional and friendly

Very professional with great bedside manner
Completely painless and quick

23 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your kind review. Much appreciated.
Steve & Becky

Rated 5 out of 5 stars

Excellent service

Excellent service - with a same day appointment. Would highly recommend.

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for taking the time to leave such a positive review.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, quick easy and painless, it was so nice walking out of there being able to hear again after my ear had been blocked for a few weeks.

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Glad we were able to help you out. Thank you for leaving a glowing review.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Ear wax removal

Was made very welcome everything was explained to me. Very efficient treatment much better than traditional syringe method and would highly recommend Somerset Ear Microsuction as the treatment is quick and easy

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this fantastic review, kind regards
Steve & Becky

Rated 5 out of 5 stars

I have recommended Steve to all my…

I have recommended Steve to all my friends already. Good service and very quick and easy.

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really appreciate your positive recommendations, thanks for the glowing review, kind regards
Steve & Becky

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