You could, certainly improve the comunication!! For more than 10 days I had no word about my order! The product is amazing! After a while I received my order!
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Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Contact info
5th Avenue 665, 10022, New York, United States
- solsticesunglasses.com
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Poor communication
Poor communication when my order was late caused me to purchase a different pair of glassses for a trip. There should have been plenty of time with the 7-10 business days they said. Skeptical about buying anything else from them.
Bent temple
They took longer than expected to arrive, and one of the hinges was bent, causing the left temple to point downward. I had to take them to an optician to have them fixed because I didn’t want to wait through those long delivery times again.
the delivery service was prompt
the delivery service was prompt
the issues about the undelivered sunglasses was resolved promptly
I still havent got tracking number its…
I still havent got tracking number its been like 9 days
thank uu im grateful whit us
Poor communication
Poor communication. To long for lab work and delivery. Other companies processed and fulfilled in half the time.
Very professional easy process tracking…
Very professional easy process tracking was available start to finish and product was as described will buy again 👍
Finally getting them after a month of…
Finally getting them after a month of waiting!! Awesome pair of Sunglasses!! Well worth the wait!! God Bless You and Thank You!!!!
Product was perfect as shown
Product was perfect as shown! Loved my Versace sunglasses!! Only thing was that shipping took 2 weeks a little to long other then that great!
I have still not received my item
Ordered item on 6/09. Was told that I will not receive item until August. Extremely disappointed.
Delayed shipping although it stated…
Delayed shipping although it stated that the sunglasses were in stock and would ship within 2-3days. It’s currently 2 weeks + and I have yet gotten my sunglasses.
My theory is-there is so much competition online and companies will sell you a dream to get a sale!!!!
I called and the person that answer was…
I called and the person that answer was 100% cordial and knowledgeable not sure the date it was few days ago
Do not buy online!
Received a used pair of scratched up sunglasses. Customer service was terrible, and after sending them pictures they said they had to review them in person without sending me a prepaid return label. Ridiculous!
Comunication
You could, certainly improve the comunication!! For more than 10 days I had no word about my order!
The product is amazing!
After a while I received my order!
They don't resolve my problem my…
They don't resolve my problem my package it wasn't delivered and don't resolve nothing...never going to buy here again
Communication
Communication, lack thereof I should say, is TERRIBLE! No updates and no answers.
Love my glasses
Love my glasses. Comes pretty fast. Second order from them. Will order again
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