Bra service.
5 June 2019
Unprompted review
Reply from Solna Bilteknik
Hej Guilherme!
Tack för ditt omdöme, välkommen åter!
Med vänliga hälsningar Alex, Solna Bilteknik
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Company details
Information provided by various external sources
Solna Bilteknik är den nya tidens serviceverkstad, en oberoende märkesspecialist, som ständigt håller en hög kvalité på service och reparationer samtidigt som priserna för våra kunder hålls nere. Solna Bilteknik är ett familjeföretag som har varit verksamma i nuvarande regi, sedan 2004. År 2013 flyttades verkstaden från Södra Långgatan i Solna till dess nuvarande plats på Löfströmsvägen 1, Sundbyberg. Verkstaden i Sundbyberg är på ca 4000 kvm och huserar ungefär en lika stor parkering. Till det har vi även en fristående tvätthall på ca 100-200 kvm. Vi har idag 23 stycken bil-lyftar varav 4 stycken av dessa klarar fordon upp till 5 ton. Affärsidén hos Solna Bilteknik har alltid att gynna kunden. Intäkter från service och reservdelsförsäljning ska inte behöva innebära utgifter för till exempel onödigt lyxiga bilhallar. Solna Bilteknik är en serviceverkstad där vi erbjuder dig ett professionellt utfört arbete med premium-originalreservdelar. Genom att effektivisera våra arbetsprocesser och investera i nödvändig utrustning kan vi utföra allehanda arbeten till ett avsevärt mycket lägre pris och ändå få lönsamhet. Det är vad vi kallar för riktig service! Solna Bilteknik har sedan starten 2004 utvecklats från en omsättning på 3 miljoner kronor per år till cirka 30 miljoner kronor per år och har nu utfört ca 126 000 arbeten (2017). Framgången har sin grund i vårt beslut att vara oberoende märkesspecialist. Genom oberoendet undviker vi den centralstyrning en märkesauktorisation eller kedjetillhörighet medför och kan därför själva prisförhandla direkt med producenterna av originalreservdelar. Oberoendet innebär även att vi fullt ut kan tillämpa vår egen prisfilosofi vilken bygger på att vi, genom minutiös organisation och effektivitet, kan serva fler kunder och därmed pressa ned priserna för dig som kund. Verksamhetens ekonomiska överskott har under åren kontinuerligt investerats i förbättrad teknisk utrustning vilket medfört att Solna Bilteknik idag förfogar över branschens tekniskt mest avancerade testbana för digitala funktionskontroller.
Contact info
Löfströmsvägen 1, 172 66 Sundbyberg, Stockholm, Sweden
- 087357100
- loucas@solnabilteknik.se
- solnabilteknik.se
Estimates were revised 3 times and…
Estimates were revised 3 times and always upwards.
5 June 2019
Unprompted review
Reply from Solna Bilteknik
Hello Madan.
This is an unfair review. I was personally involved with you and your car.
You hade smashed a expensive Audi A6 and hade not insured it properly.
You wanted to get away as cheap as possible and I hade conversation with you several times during multiple weeks. We talked and I told you that I was going to try my best. The parts was almost only available from original manufacturer.
So I told you early on, that I can not guarantee that the price was not going to get up. We hade to proper start to disasemble the front to se what more needed to be done.
You din't want to troubleshoot only, you wanted to fix the car.
A lot of small parts needed to be changed, and yes the price where higher in the end.
But i called and updated you every time, hade close contact to you and you approved everything.
Instead of blaiming us, next time, try to insure the car instead.
Best regards
Alex, Solna Bilteknik
The second time I'm blown
The second time I'm blown. Sorry that I did not learn enough from the past. This time, a quote was received which did not prove to be worthwhile. The final note for the work itself was 3 doubles without accepting the increased costs and the job was partly not carried out as proof of the invoice. Was very badly received at the front desk when I complained and in addition, they waved away when I showed that the car was still alarming the same thing they had fixed. When I later made a complaint, I became threatened instead and got an incredibly rude answer. Then you do not treat your customers. Not recommended, think twice or three times before hiring them.
29 October 2018
Unprompted review
Always nice and polite meeting when you…
Always nice and polite meeting when you get there. I have had my car washed and reconditioned and I am very happy with the result. Can highly recommend this company
26 March 2018
Unprompted review
Reply from Solna Bilteknik
Hello! Thank you for your review. Have a nice day. Best regards, Alex Solna Bilteknik.
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