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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and speed of delivery. Many people found the products to be of great quality and genuinely authentic, often at very competitive and reasonable prices. The ordering process is frequently described as easy, with clear communication throughout. However, some customers also noted issues with their orders, including delayed or undelivered items, and tracking problems. A few reviewers expressed concerns about the authenticity of certain products, finding them to be weak or not as described.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick delivery times,... See more

Product

Reviewers highlight positive aspects of product. Customers are pleased to find products that are hard to find... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the competitive and... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and speed of the service, with... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy, with good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time that we have used this supplier. First attracted by the very competitive price and delivery charge of the item chosen - Acqua di Parma body wash. Delivered to a separate address than ours... See more

Company replied

Rated 5 out of 5 stars

Looked online & saw a great price for my favourite perfume. On placing my order from the start, communication was commendable throughout. Whilst there was no rush for my order it arrived within a go... See more

Company replied

Rated 5 out of 5 stars

I have had difficulty trying to get this particular eye pencil so was amazed when I found your company supplied it ! The price was great , the communication was great , letting me know when it would b... See more

Company replied

Rated 5 out of 5 stars

Ordered 3 items and also sent a message to Tara regarding delivery price. Turns out that it was the same price which was excellent. Tara kept me informed of the delivery and postage dates and it... See more


Company details

  1. Perfume Store
  2. Cosmetics Store
  3. Hair Product Store

Written by the company

So Lippy™ is an independent UK beauty retailer established in 2004, offering a curated range of fragrances, skincare, grooming and home fragrance from trusted global brands. We operate exclusively through our official website: solippy.co.uk. We are committed to fast dispatch, reliable customer service and authentic products sourced from reputable suppliers. Please note: So Lippy™ has no connection to Solippy.com or any similarly named websites. Any customer enquiries or reviews relating to other retailers cannot be resolved by us


Contact info

4.8

Excellent

TrustScore 5 out of 5

702 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Item delivered within estimated timeframe and was kept up to date with progress. Original product and at a good price. Would use company again

8 September 2025
Unprompted review
Solippy logo

Reply from Solippy

Thank you kindly for your review and your order, it is much appreciated. Kind Regards So Lippy

Rated 5 out of 5 stars

Great product price & excellent communication.

Looked online & saw a great price for my favourite perfume. On placing my order from the start, communication was commendable throughout. Whilst there was no rush for my order it arrived within a good time frame & product well packaged. Thank you!

8 September 2025
Solippy logo

Reply from Solippy

Thank you kindly for your review and your order, it is much appreciated. Kind Regards So Lippy

Rated 5 out of 5 stars

Selling genuine perfume at an…

Selling genuine perfume at an affordable price. Delivery was quick! Amazing service. Will buy from them again.

8 September 2025
Solippy logo

Reply from Solippy

Thank you kindly for your review and your order, it is much appreciated. Kind Regards So Lippy

Rated 5 out of 5 stars

The parcel arrived in good time

The parcel arrived in good time. Delivery excellent. Very happy with the experience thank you.

21 August 2025
Solippy logo

Reply from Solippy

Thank you kindly for your review and your order, it is much appreciated. Kind Regards So Lippy

Rated 5 out of 5 stars

early xmas gifts

great experience from start to finish would highly recomment

1 August 2025
Solippy logo

Reply from Solippy

Thank you kindly for your review and your order, it is much appreciated. Kind Regards So Lippy

Rated 5 out of 5 stars

Amazed at the discount offered

Amazed at the discount offered and prompt delivery too

31 July 2025
Solippy logo

Reply from Solippy

Thank you kindly for your review and your order, it is much appreciated. Kind Regards So Lippy

Rated 5 out of 5 stars

First time in ordering from Solippy

First time in ordering from Solippy. It definitely won’t be the last. Great service, correspondence & ultra quick delivery. Very pleased with my purchase of Clarins Moisturiser at a very reasonable price. Wil definitely be ordering in the future. 5 star experience

14 July 2025
Rated 5 out of 5 stars

Great price

Great price
Great service
Great experience
Goods were packaged brilliantly and arrived quickly
Would recommend to others

14 July 2025
Rated 5 out of 5 stars

Exceptionally Good Experience ... and Product!

Great product at extremely reasonable price considering it is a classic perfume and quite hard to find nowadays. The whole process from start to finish was effortless and the service second to none, product received within a few days of ordering. Would thoroughly recommend this company if you want a great product, great customer service and peace of mind that you are dealing with a genuine company.

27 June 2025
Unprompted review

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