SOLD.com Reviews 465

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their expertise, professionalism, and dedication, highlighting how helpful and knowledgeable they are throughout the selling process. Many people appreciate the personalized approach and the effort made to ensure a smooth experience, often noting the staff's ability to navigate difficult market conditions and secure favorable outcomes. However, some people were dissatisfied with the lead generation service, reporting that many leads were not genuinely interested in selling or had already engaged with other agents. Additionally, some customers mentioned difficulties with contacting the company, experiencing long wait times for callbacks and issues with unretrievable referrals on the website.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the service, highlighting quick sales, helpful... See more

Website

People report ambiguous experiences with the website. While some consumers found the website very... See more

Customer communications

Customers consistently note negative experiences with contact. Many reviewers report that the contact... See more

Marketing

Clients share ambiguous opinions on marketing. Some customers report positive experiences, praising proactive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wrote a review back in April but apparently got deleted somehow so I am not impressed by that. But otherwise my leads were solid. I received seller leads that closed. Everything went smoothly. Paul... See more

Rated 4 out of 5 stars

SOLD.com helped me navigate the real estate market smoothly. Their resources are pretty solid, and the agents are responsive. A strong choice for sellers!

Rated 4 out of 5 stars

Kaitlyn did a good job in a very difficult market. Not only did she represent me well, she also was instrumental in securing a foundation repair company that helped save me money. Her expertise and pr... See more

Rated 5 out of 5 stars

It was very good experience with Evelyn in marketing my property located at 1703 North Monroe street, Baltimore, Maryland over a month ago. With her expertise in Mortgage enterprise, my property sal... See more


Company details

  1. Real Estate Agents

About SOLD.com

Written by the company

Planning to sell your house?

SOLD.com is the only service to provide unbiased guidance across every selling model.

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Contact info

3.9

Great

TrustScore 4 out of 5

465 reviews

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Replied to 60% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Good

Company wise I think what you guys are doing are is great. There’s not many companies that help you get selling leads however I do feel like the 35% referral fee is very high typically between agents We do 25% because a lot of our companies take 20 to 30% of our commission also. So like my commission is a 70 / 30 Split so I get 70% now you’re taking another 35% off of that i’m only getting 35% commission. So it doesn’t make you wanna work as hard to obtain the leads and do the backbreaking work and spend the money for advertising and such when I’m walking away with such a low commission and that’s not even counting the 6% I have to give towards royalty fees as well so really walking away with 29% commission

24 July 2024
Rated 5 out of 5 stars

A successful and rewarding experience in selling our home.

Both Brandon and Eric are the epitome of a truly professional agent and broker. Their guidance helped us from day one of listing our home for sale; prepping the home to show; through negotiations with prospective buyers, to the final closure of sale. Their efforts and assistance ensured we received top dollar in sales and expedited the time frame from initial listing to less than forty-five days to closure. Should we either sell or buy a home in the future, we will make every effort to seek their assistance. We highly recommend their services to anyone seeking to sell or buy real estate in Montana.

11 July 2024
Rated 5 out of 5 stars

Awesome team to work with!!

Deanna and Phil have been an absolute blessing to us! They went above and beyond to help us sell our home quickly. They were very patient with us while searching for a new home. Phil is very knowledgeable about many things and gave very sound advice regarding different properties we looked at. Deanna was knowledgeable with all the ins and outs of the paperwork. Plus she is a ray of sunshine! Awesome team to work with!

8 July 2024
Rated 1 out of 5 stars

Could not have been worse

Could not have been worse. They were trying to sell my house but continually went awol and failed to return my calls. In many months of representing me they didn’t manage to arrange a single viewing. I got a friend to enquire and pretend to be interested in buying it to see how they respond and they didn’t respond at all. So I decided enough was enough. Don’t waste your time with them. I certainly wish I hadn’t!

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had the pleasure of speaking with
Ben Citron who was wonderful!
He is extremely knowledgeable and patiently answered all my questions, gave me relevant tips and advice on how best to proceed in the next step with my business.
Based on my experience with Ben I highly recommend this company!

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with the resolution!

I have to say that I wasn't happy with Sold.com over the last few weeks but my issue was resolved and I received a very fair compensation package. Much of this had to do with the help of Taylor Harris, who kept me well informed and helped me by staying on top of the issue and eventual resolution. A shout out to Johni as well, thank you! I am once again a very happy Sold.com client, and would recommend it to any agent who is looking for great leads at a very fair price.

-John B
Coldwell Banker Realty
Cambridge, MA.

1 June 2024
Unprompted review

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